A job where you can grow, connect, and make a real impact

At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and help ing our customers start their journeys with confidence. As a Travel Service Partner , you’ll be part of a friendly team in one of our Bureau x , supporting our customers with their travel money needs and delivering brilliant service every time.

Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.

What the job involves

• Welcoming customers , building relationships and delivering fantastic customer service .

• U nderstanding what matters most to each customer and helping them with their travel money needs

• Putting your training into action and o ffering expert advice on our products and services.

• Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy .

• Working together as a team driving performance, delivering excellence and celebrating success together.

• Following company processes and paying attention to the detail to ensure everything stays on track .
  

What we’re looking for

• A great communicator who has a passion for great customer service .

• Someone who actively listens to understand our customer needs and create a fantastic customer experience .

• A positive , can-do attitude where no challenge is too big and a desire to make a difference each day .
  
  

• A real team player who’s ready to learn, grow and develop as part of our amazing team.

What’s in it for you

• ✅ Optional benefits avai lable – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.

• Wellbeing support : Programmes to help with physical, mental, and financial wellness.

• Flexible shifts : Patterns to suit different lifestyles, with overtime available

• 25 days holiday + bank holidays (pro-rata)

• Monthly bonus : Earn extra when you hit your targets

• Pension plan : With Scottish Widows

• Career development : Access to training, learning pathways, and internal opportunities to grow
  

What happens next

Once you apply, here’s what to expect:

1.Application review – Our team will take a look and get in touch if your experience matches what we’re looking for

2.Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise

3.Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have

4.Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding