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Job Post Details

National Key Account Manager – Commercial Catering - job post

Advance Catering Group
Dunstable LU5 5BQ•Hybrid work
£40,000 - £60,000 a year - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £40,000 - £60,000 a year

Job type

  • Permanent
  • Full-time

Location

Dunstable LU5 5BQ•Hybrid work

Benefits

Pulled from the full job description

  • Sick pay
  • Life insurance
  • Company car
  • Company pension
  • Work from home
  • On-site parking

Full job description

UK Wide | Hybrid Working | Full-Time

We're looking for an experienced and commercially driven National Key Account Manager to develop and grow strategic relationships with key customers across the commercial catering sector. Specialising in our Care and Education division working with multi-site operators on a regular basis.

Reporting to the Head of Care, you'll manage a portfolio of national accounts, driving revenue growth through service and maintenance agreements, equipment sales, refurbishment projects, and long-term partnership development.

What You'll Do

  • Manage and grow a portfolio of national key accounts.
  • Build strong relationships with senior stakeholders, procurement teams, facilities managers, operations leaders, and catering teams.
  • Identify opportunities for service contracts, maintenance agreements, equipment replacement programmes, and project work.
  • Develop strategic account plans and conduct regular customer reviews.
  • Prepare proposals, quotations, tenders, and commercial agreements.
  • Support kitchen refurbishment, equipment upgrade, and lifecycle planning projects.
  • Work closely with Service, Projects, Operations, Finance, and Building Services teams to deliver exceptional customer outcomes.
  • Maintain accurate forecasting, pipeline management, and account profitability.
  • Act as a trusted advisor, ensuring high levels of customer satisfaction and retention.

About You

  • Proven experience in Account Management with some business development experience.
  • Experience within the commercial catering industry.
  • Strong relationship-building, negotiation, and stakeholder management skills.
  • Ability to work with customers in a proactive and consultative manner, leveraging industry knowledge to build trusted partnerships and identify growth opportunities.
  • Strong presentation, communication and influencing skills.
  • Driven, adaptable and able to manage a varied workload.
  • Full UK Driving Licence with the ability to travel and stay away from home when required.

What Success Looks Like

  • Growth in revenue and profitability across key accounts.
  • High levels of customer retention and satisfaction.
  • Increased service, maintenance, and project sales.
  • Strong customer partnerships and long-term account development.
  • Achievement of annual sales and growth targets.

Why Join Us?

This is an excellent opportunity to join a growing business in a vibrant, fast paced industry where you'll have the autonomy to develop strategic customer relationships, influence commercial growth, and grow your own career with us.

Pay: £40,000.00-£60,000.00 per year

Benefits:

  • Company car
  • Company pension
  • Life insurance
  • On-site parking
  • Sick pay
  • Work from home

Experience:

  • Account management: 2 years (required)
  • Commercial Catering: 1 year (required)

Willingness to travel:

  • 50% (required)

Work Location: On the road

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