Trust Medical Ambulance Services jobs

Role Overview

Location: Greater London

Department: Fleet Operations

Pay: £110–£120 per day (£550–£660 per week)

Contract: Self-Employed

Hours: 60 hours per week / 10-hour shifts per day

Shifts: Monday–Saturday on a flexible rotational basis. Start times between 03:00–11:00 (Mon–Fri) and 03:00–00:00 (Saturdays)

About Ontime Transport

Ontime specialises in the provision of care-led, compliant, and scalable non-emergency patient transport services to ICBs, NHS Trusts, and Ambulance providers.

Our Mission: To create value for our patients and partners by delivering an innovative and care-driven patient transport solution.

Our Vision: To be recognised as a leader in our industry through innovation and our commitment to caring for our patients, employees, and partners.

The Role

This is an exciting opportunity to join a rapidly growing business and make a real difference to the lives of our patients. As a carer with driving experience, you will work in a single crew to support patients with various mobility classifications, transporting them to and from non-emergency medical appointments across London.

Key Responsibilities

• Collect patients from their home or medical site and transport them safely to the correct ward or destination.
• Be friendly and engaging with patients who may be nervous about appointments or live an isolated life.
• Follow PPE regulations at all times.
• Ensure the comfort and safekeeping of all patients in your ambulance, driving in accordance with the Highway Code.
• Take responsibility for patient wellbeing from the moment a booking is received until the patient is safely deposited at their destination.
• Inspect and complete daily vehicle and equipment checks, and wipe down the vehicle after every patient.
• Assist patients with mobility where needed, including the use of a wheelchair.
• Treat all patients with dignity and respect, providing a quality and dignified service.
• Report any safeguarding issues or incidents to the team.
• Follow all health and safety procedures.

Requirements

Essential:

• Full UK Manual driving license held for a minimum of 2 years. (Essential)
• No more than 3 live penalty points on your current driving license. (Essential)
• No previous penalties for drink driving or insurance-related convictions, even if spent. (Essential)
• A minimum of 1 year previous patient transport experience. (Essential)
• Good communication skills with written and spoken English to an intermediate level. (Essential)
• UK bank account. (Essential)
• Right to work in the UK — unfortunately we do not sponsor. (Essential)
• Enhanced DBS check (clear and in date). (Essential)

Desirable:

• Experience from a patient-focused environment. (Desirable)
• Good geographical knowledge of the London area. (Desirable)
• Proven customer service experience or significant experience in a patient-facing role. (Desirable)
• Previous experience working with individuals with Special Educational Needs and Disabilities (SEND) is favourable. (Desirable)

What We Offer

• Competitive rate of pay: £110–£120 per day.
• Strictly self-employed, flexible working arrangement.
• Nationally recognised qualifications and certificates provided through our bespoke training agency — an investment in your future.
• The opportunity to make a real difference to the lives of patients every day.

How to Apply

To apply, please answer the following questions:

• Do you have a valid UK manual driving license held for a minimum of 2 years?
• Do you have a minimum of 2 years' previous patient transport experience?
• Do you have any driving offences? If yes, please provide details.
• Do you hold a clear and in-date Enhanced DBS check?

Pay: £550.00-£660.00 per week

Application question(s):

• Enhanced DBS check (clear and in date)
• Do you have any driving offences? if yes can you explain the reasons why?
• For insurance purposes, are you over the age of 25?

Experience:

• Patient care: 1 year (preferred)

Licence/Certification:

• Do you have a valid UK Licence held for over 2 years? (required)

Work authorisation:

• United Kingdom (required)

Work Location: On the road