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Job Post Details

Social Media Manager & Content Creator
1 Concourse Way, Sheffield S1 2BJ
£35,000 - £40,000 a year
Full-time

Job details

£35,000 - £40,000 a year
Annual leave, Gym membership, Company pension, Casual dress
Full-time
1 Concourse Way, Sheffield S1 2BJ

Full job description

ABOUT THE ROLE
This role is ideal for a motivated individual passionate about digital communication and brand storytelling. The successful applicant will play a vital role in shaping our company’s online identity while effectively engaging with our audience.

MAIN RESPONSIBILITIES

Social Media Management

  • Develop and implement social media strategies that support brand awareness, engagement, and lead generation goals
  • Manage and grow our presence across relevant platforms
  • Create and maintain content calendars aligned with marketing campaigns, events, product launches, and industry trends
  • Work closely with the Marketing and Sales teams to maximise the impact of campaigns and company initiatives. Ensure all content reflects a consistent and authentic brand voice

Content Creation

  • Create engaging, scroll-stopping content - posts, visuals, videos, and stories, reels, stories that resonate with our audience
  • Plan and film short-form and long-form video content for multiple platforms
  • Collaborate with internal teams to turn customer success stories, events, business updates, and industry insights into engaging content
  • Identify content opportunities that strengthen brand awareness and thought leadership

Community Management

  • Monitor social media channels and actively engage with followers, customers, and industry professionals
  • Respond to comments, messages, and mentions in a timely and professional manner
  • Build meaningful relationships with our online community and encourage audience engagement
  • Identify opportunities to join relevant industry conversations and increase brand visibility

Reporting and Performance

  • Track and analyse social media performance using platform analytics and reporting tools
  • Monitor key metrics including reach, engagement, follower growth, website traffic, and conversions.
  • Produce regular performance reports with clear insights and recommendations
  • Use audience and campaign data to continuously optimise content and improve results
  • Stay up to date with industry trends, platform updates, and emerging social media best practices
  • Turn data and market insights into innovative content ideas and growth opportunities

WHAT WE VALUE

  • Clear, confident communication across all channels
  • Strong organisation, time management, and reliability
  • A collaborative attitude and willingness to support wider team goals
  • Proactive problem-solving and the ability to work independently

WHAT YOUR IMPACT WILL BE

  • Grow our social media presence and engagement across key platforms
  • Create on-brand content that supports marketing goals
  • Manage and nurture our online community
  • Improve performance and guide strategy through analytics use
  • Bring fresh, trend-led ideas to strengthen our brand

BENEFITS PACKAGE

  • Autonomy to develop your skills and expand your experience
  • Opportunity to contribute to impactful projects that make a real difference in society
  • Working with an inspirational and forward-thinking leadership
  • A collaborative and supportive team culture
  • Generous annual leave - 28 days per year, with the option to purchase 5 extra days each year
  • Rewards and recognition for length of service
  • Access to a company pension scheme
  • Ongoing training and professional development opportunities
  • Relaxed, casual dress code
  • Complimentary gym membership

REQUIRED EXPERIENCE, EDUCATION & SKILLS

Minimum of 2 years’ experience managing social media channels for a brand or business.

Education
A bachelor's or master's degree (BSc, MSc) is required. A degree in Marketing or Social Media Management is preferred.

Skills

  • Excellent written communication: ability to craft compelling, clear, on-brand messages
  • Creative and visually minded: Strong eye for aesthetics, storytelling, and maintaining consistent branding across all content
  • Social media expertise: drive audience growth
  • Proficiency in social media management, scheduling, analytics and monitoring platforms
  • Analytical thinking: Ability to interpret metrics, track performance, and optimise strategies based on data-driven insights.
  • PR and brand awareness knowledge: Understanding of public relations principles and how to maintain a positive brand image online.
  • Proven experience: content creation and social media management

Personal Competencies

  • Clear communicator with effective teamwork skills and the confidence to work independently
  • Capable of managing time efficiently and working autonomously to deliver results
  • Driven to uphold the highest quality standards
  • Proactive in taking ownership and resolving issues quickly and effectively

CONDITIONS AND SECURITY CLEARANCE

Candidate must be a British citizen or have the full right to work in the UK.

As part of the onboarding process, candidates will be required to complete the Baseline Personnel Security Standard (BPSS). Information about the necessary documentation can be found on the official government website. Please note that if you are unable to meet these requirements or any related criteria, your employment may be postponed or declined. This will be discussed further during your interview.

HIRING PROCESS

Genome is committed to a clear and transparent hiring process. Here’s the journey ahead:

  • Review of internal application
  • Initial phone screening
  • Final stage interview
  • Job offer

ABOUT THE COMPANY

We provide advanced quality assurance software for large healthcare organisations that helps senior decision makers drive improvements in patient care.

Our culture is the foundation of everything we do. Every day, we work with cutting-edge technology, follow proven best practices, and push each other to keep improving.

We’re looking for people who are passionate about their work, bring a positive and collaborative mindset, and thrive in a supportive, ego-free environment. Here, ideas are shared openly, and everyone has the chance to learn and grow together.

If you’re ready to be part of a team that celebrates wins, tackles challenges side by side, and lifts each other up, we’d love to hear from you!

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Gym membership

Experience:

  • Social media management: 2 years (preferred)

Work Location: In person

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