Video jobs in Kirriemuir

Audio Visual & Service EngineerAbout Us

Auditel Rental and Service Limited is a professional Audio Visual solutions provider specialising in AV system integration, conference and meeting technology, service and maintenance, equipment rental, and webcasting solutions.

We work with a wide range of clients across the UK, including local authorities, corporate organisations, conference venues and public-sector organisations, delivering reliable and professionally installed AV systems backed by responsive technical support.

We are looking for a motivated and technically minded Audio Visual Service Engineer to join our engineering team.

This is primarily an on-the-road engineering role, involving servicing and fault-finding of professional AV systems at customer sites throughout the UK. The successful candidate will also support our rental and webcasting operations when required.

Role Overview

The Audio Visual Service Engineer will be responsible for the installation, maintenance, servicing and troubleshooting of a wide variety of professional Audio Visual systems.

Working both independently and alongside other members of the engineering team, you will attend customer sites to complete installations, planned maintenance visits, reactive service calls, system upgrades and technical investigations.

The role requires a practical approach, good fault-finding ability and a professional attitude when working directly with customers. You should be comfortable working with a mixture of audio, video, control, networking and conferencing technologies and willing to develop your knowledge as new products and systems are introduced.

Service & Maintenance

• Attend customer sites for reactive service calls and fault investigations.
• Diagnose faults across audio, video, control and conferencing systems.
• Repair or replace faulty equipment where appropriate.
• Carry out preventative maintenance and scheduled system health checks.
• Test system operation following repairs or maintenance.
• Clearly document faults, findings and recommended corrective actions.
• Escalate complex technical issues to senior engineers or manufacturers when required.
• Install and terminate AV, network and control cabling.
• Provide customers with clear explanations of faults and completed works.
• Identify installation issues and communicate them effectively to project managers and senior engineers.

Audio Visual Systems

The role may involve working with systems including:

• Conference microphone and discussion systems
• Digital audio processing and amplification
• Loudspeaker systems
• Video matrices and AV distribution
• HDMI, SDI, HDBaseT and
• PTZ camera systems
• Microsoft Teams Rooms and hybrid meeting technology
• Video conferencing systems
• Control processors and touch panels
• Digital signage and display systems
• Webcasting and live streaming equipment
• Hearing assistance and induction loop systems

Rental & Webcasting Support

From time to time, the engineering team also supports Auditel's rental and webcasting operations.

Responsibilities may include:

• Preparing and testing AV rental equipment.
• Delivering, installing and collecting rental systems.
• Setting up temporary conference microphone, audio, and video systems.
• Providing technical support during meetings and events.
• Supporting live webcasting and streaming operations.
• Assisting with troubleshooting during live events.

These duties are secondary to the primary installation and service engineering responsibilities.

Site Surveys & Project Support

• Assist with technical site surveys.
• Record equipment, cable routes, rack locations and installation requirements.
• Take photographs and measurements where required.
• Provide practical feedback to project managers and system designers.
• Assist with project preparation and equipment testing prior to installation.

Documentation & Compliance

• Complete service reports and installation documentation accurately.
• Maintain records of equipment installed, replaced or returned.
• Follow company RAMS, Health & Safety procedures and site requirements.
• Carry out works in accordance with customer and site-specific safety procedures.
• Maintain company tools, test equipment and engineering vehicles responsibly.
• Ensure installation workmanship is completed to a professional standard.

Skills & ExperienceEssential

• Practical knowledge of Audio Visual systems and equipment.
• Previous experience installing, servicing or maintaining AV, electrical, IT or similar technical systems.
• Good practical fault-finding and problem-solving skills.
• Ability to use hand and power tools safely.
• Ability to work from technical drawings and system schematics.
• Good IT and networking knowledge.
• Strong communication and customer service skills.
• Ability to work independently while also contributing effectively as part of an engineering team.
• Professional and presentable when working at customer sites.
• Willingness to travel regularly throughout the UK.
• Full UK driving licence.

Desirable

Experience with any of the following would be beneficial:

• Professional conference microphone systems
• Extron
• Allen & Heath
• Blackmagic Design
• Microsoft Teams Rooms
• Logitech or Yealink conferencing systems
• PTZ camera systems
• Webcasting or live streaming
• Audio DSP configuration
• Control systems
• Induction loop systems

Manufacturer-specific training is not essential, and additional training can be provided for the right candidate.

Personal Qualities

We are looking for someone who is:

• Practical and technically curious
• Reliable and well organised
• Comfortable solving problems independently
• Professional when dealing directly with customers
• Able to remain calm when diagnosing faults
• Flexible when project requirements change
• Proud of producing neat, professional installation work

What We Offer

• A varied engineering role covering installation, service and system commissioning.
• Exposure to a wide range of professional AV technologies.
• Manufacturer and technical training.
• Opportunities to develop skills in networking, AV-over-IP, control systems, conferencing and webcasting.
• A supportive and experienced engineering team.
• Opportunities for progression as the company continues to grow.
• Company vehicle and equipment appropriate to the role.
• Work across a varied customer base and range of technically interesting projects.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Free parking
• On-site parking

Work Location: On the road