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3D Software Support & Product Information Lead - job post

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Apply for Details in Colchester
£28,000 - £41,000 a year - Full-time

Job details

Here’s how the job details align with your profile.


  • £28,000 - £41,000 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday


Apply for Details in Colchester

Pulled from the full job description

  • Company pension
  • Private medical insurance
  • Work from home

We're a small but lively software business based in central Colchester looking for someone to be our lead on technical support and product information.

We are a leading reseller of 3D software, including:

  • SketchUp
  • Rhino 3D
  • V-Ray
  • Solidworks
  • Cinema 4D

We're looking for someone with a background in 3D design who is happy supporting customers and producing product information around these applications (and others). A typical day may include some customer support issues (phone/email/screenshare), producing help articles and tutorials, updating information on products and driving our newsletter content. Knowledge of HTML and video editing software (such as Adobe Premiere or DaVinci Resolve) would also be helpful.

The successful canditate needs to be versatile, happy to help others when needed - and happy to work in a small team. There will be opportunities to work from home but to start we do need someone to be present in person to build those initial relationships with colleagues and understand the business.

Pay is based on experience. A successful candidate with less experience will be given time to learn and support with the role.

Job Type: Full-time

Salary: £28,000.00-£41,000.00 per year


  • Company pension
  • Private medical insurance


  • Monday to Friday

Ability to Commute:

  • Colchester (required)

Work Location: In person

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