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Village Hotel jobs in Warrington

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    • Gym Membership: 2 x complimentary gym memberships at your home hotel.
    • Hotel Stays: Hotel rooms from £20 across 35 hotels.
    • Because it really does take a Village.
    • View all Village Hotels - Warrington - Reception / Nights jobs - Warrington jobs - Receptionist jobs in Warrington
    • Salary Search: Host Team Member - Reception salaries in Warrington
    • See popular questions & answers about Village Hotels - Warrington - Reception / Nights
    • Gym Membership: 2 x complimentary gym memberships at your home hotel.
    • Hotel Stays: Hotel rooms from £20 across 35 hotels.
    • Because it really does take a Village.
    • Forget stuffy hotels built around formality, pomp and ceremony.
    • A much more exciting way to train across several areas in the hotels, utilising our exciting…
  • View similar jobs with this employer
    • Gym Membership: 2 x complimentary gym memberships at your home hotel.
    • Hotel Stays: Hotel rooms from £20 across 35 hotels.
    • Because it really does take a Village.
    • Gym Membership: 2 x complimentary gym memberships at your home hotel.
    • Hotel Stays: Hotel rooms from £20 across 35 hotels.
    • Because it really does take a Village.
  • View similar jobs with this employer
    • Gym Membership: 2 x complimentary gym memberships at your home hotel.
    • Hotel Stays: Hotel rooms from £20 across 35 hotels.
    • Because it really does take a Village.
    • Gym Membership: 2 x complimentary gym memberships at your home hotel.
    • Hotel Stays: Hotel rooms from £20 across 35 hotels.
    • Because it really does take a Village.
    • Gym Membership: 2 x complimentary gym memberships at your home hotel.
    • Hotel Stays: Hotel rooms from £20 across 35 hotels.
    • Because it really does take a Village.
    • Forget stuffy hotels built around formality, pomp and ceremony.
    • A much more exciting way to train across several areas in the hotels, utilising our exciting…
  • View similar jobs with this employer
    • Gym Membership: 2 x complimentary gym memberships at your home hotel.
    • Hotel Stays: Hotel rooms from £20 across 35 hotels.
    • Because it really does take a Village.
    • Forget stuffy hotels built around formality, pomp and ceremony.
    • A much more exciting way to train across several areas in the hotels, utilising our exciting…
    • Gym Membership: 2 x complimentary gym memberships at your home hotel.
    • Hotel Stays: Hotel rooms from £20 across 35 hotels.
    • Because it really does take a Village.
    • Gym Membership: 2 x complimentary gym memberships at your home hotel.
    • Hotel Stays: Hotel rooms from £20 across 35 hotels.
    • Forget rigid auditing and clipboards.
    • The Road Warrior Reality: Managing a region of eight hotels.
    • You will move past transactional HR to ensure our recruitment, reward, and learning strategies are…
    • Forget stuffy hotels built around formality, pomp and ceremony.
    • A much more exciting way to train across several areas in the hotels, utilising our exciting…

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Job Post Details

Host Team Member - Reception - job post

Village Hotels - Warrington - Reception / Nights
3.0 out of 5 stars
Warrington WA1
£8.00 - £12.71 an hour - Full-time

Job details

Pay

  • £8.00 - £12.71 an hour

Job type

  • Full-time

Location

Warrington WA1

Benefits

Pulled from the full job description

  • Gym membership
  • Employee assistance programme
  • Discounted or free food

Full job description

The Role Outline: Your Shift at a Glance As our Reception Host, you are the very first and absolute last impression a guest has of our hotel. You will confidently guide weary travellers through our self-service check-in terminals, seamlessly bridging the gap between digital efficiency and genuine human warmth to ensure every arrival and departure is flawless.

Why Village? At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives We live our culture through four simple commitments:

  • We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose.

  • We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.

  • We Care: We care about our impact on guests, the community, and each other.

Your Shift: What You’ll Actually Be Doing As our Reception Host, you are the engine of the shift. We trust you to handle:

  • The Welcome: Delivering a genuinely warm and energetic greeting to every arrival. You will confidently direct guests to our self-service terminals, stepping in to provide hands-on assistance the second they look confused or frustrated.

  • The Problem Solving: Dealing with complaints politely and proactively on the spot. You will use your emotional intelligence to read the situation, resolving issues immediately or escalating them smoothly to your manager when necessary.

  • The Environment: Acting as the constant, approachable face of the hotel lobby. You will keep the front of house pristine, clear away stray glassware, and always be ready to answer questions or upsell our food and beverage facilities.

How We Succeed Together We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your area and make decisions on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and smash our targets together.

Selling Our Benefits

  • Gym Membership: 2 x complimentary gym memberships at your home hotel.

  • Hotel Stays: Hotel rooms from £20 across 35 hotels.

  • Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.

  • Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.

  • Retail & Lifestyle: Hundreds of brand discounts via the Village app.

  • Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think You’ve Got the Right Energy? We are not looking for perfect CVs, we are looking for great people. If you have exceptional interpersonal skills, a naturally bubbly personality, and love leaving a positive lasting impression on everyone you meet, we want to hear from you. Bring your personality, your drive, and your ambition. Hit apply, tell us why you love hospitality, and let's see if our energies align.

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