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Village Hotels jobs in Warrington

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    • You will confidently direct guests to our self-service terminals, stepping in to provide hands-on assistance the second they look confused or frustrated.
    • View all Village Hotels - Warrington - Reception / Nights jobs - Warrington jobs - Receptionist jobs in Warrington
    • Salary Search: Host Team Member - Reception salaries in Warrington
    • See popular questions & answers about Village Hotels - Warrington - Reception / Nights
    • Supporting the team, you will make sure that they have the equipment they need to hand, keep the kitchen area clean and tidy and completing basic food…
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    • From welcoming customers and ensuring smooth service to keeping the team buzzing during busy shifts, you’ll help make sure every guest leaves happy and excited…
    • If your idea of management is hiding behind a spreadsheet while the queue builds up, this is absolutely not the role for you.
    • You will predominantly lead the charge in our pub, but you are flexible enough to dive into any Food and Beverage department when the hotel is under pressure.
    • Village Hotel Clubs are well known for hosting the best parties in town; from birthday bashes to Christmas parties and weddings to sell out tribute nights.
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    • A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems.
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    • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
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    • This is a hands-on leadership role where you will support the Night Manager by running the overnight audit, securing the building, and jumping in to serve…
    • Your focus is to deliver an outstanding guest experience by ensuring all guest bedrooms are cleaned, maintained, and presented to the highest standards.
    • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
    • So let’s share our passion for all things fitness with our members, to ensure they have everything they need to achieve their goals.
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    • A natural leader, you’ll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless…
    • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
    • Village Hotel Clubs are well known for hosting the best parties in town; from birthday bashes and weddings to sell out tribute nights.

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Job Post Details

Host Team Member - Reception - job post

Village Hotels - Warrington - Reception / Nights
3.0 out of 5 stars
Warrington WA1
£8.00 - £12.71 an hour - Full-time

Job details

Pay

  • £8.00 - £12.71 an hour

Job type

  • Full-time

Location

Warrington WA1

Benefits

Pulled from the full job description

  • Gym membership
  • Employee assistance programme
  • Discounted or free food

Full job description

The Role Outline: Your Shift at a Glance As our Reception Host, you are the very first and absolute last impression a guest has of our hotel. You will confidently guide weary travellers through our self-service check-in terminals, seamlessly bridging the gap between digital efficiency and genuine human warmth to ensure every arrival and departure is flawless.

Why Village? At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives We live our culture through four simple commitments:

  • We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose.

  • We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.

  • We Care: We care about our impact on guests, the community, and each other.

Your Shift: What You’ll Actually Be Doing As our Reception Host, you are the engine of the shift. We trust you to handle:

  • The Welcome: Delivering a genuinely warm and energetic greeting to every arrival. You will confidently direct guests to our self-service terminals, stepping in to provide hands-on assistance the second they look confused or frustrated.

  • The Problem Solving: Dealing with complaints politely and proactively on the spot. You will use your emotional intelligence to read the situation, resolving issues immediately or escalating them smoothly to your manager when necessary.

  • The Environment: Acting as the constant, approachable face of the hotel lobby. You will keep the front of house pristine, clear away stray glassware, and always be ready to answer questions or upsell our food and beverage facilities.

How We Succeed Together We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your area and make decisions on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and smash our targets together.

Selling Our Benefits

  • Gym Membership: 2 x complimentary gym memberships at your home hotel.

  • Hotel Stays: Hotel rooms from £20 across 35 hotels.

  • Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.

  • Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.

  • Retail & Lifestyle: Hundreds of brand discounts via the Village app.

  • Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think You’ve Got the Right Energy? We are not looking for perfect CVs, we are looking for great people. If you have exceptional interpersonal skills, a naturally bubbly personality, and love leaving a positive lasting impression on everyone you meet, we want to hear from you. Bring your personality, your drive, and your ambition. Hit apply, tell us why you love hospitality, and let's see if our energies align.

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