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    • If your idea of management is hiding behind a spreadsheet while the queue builds up, this is absolutely not the role for you.
    • View all Village Hotels - Liverpool - Starbucks jobs - Whiston jobs - Engineering Team Leader jobs in Whiston
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    • From welcoming customers and ensuring smooth service to keeping the team buzzing during busy shifts, you’ll help make sure every guest leaves happy and excited…
    • You will predominantly lead the charge in our pub, but you are flexible enough to dive into any Food and Beverage department when the hotel is under pressure.
    • You will confidently direct guests to our self-service terminals, stepping in to provide hands-on assistance the second they look confused or frustrated.
    • Supporting the team, you will make sure that they have the equipment they need to hand, keep the kitchen area clean and tidy and completing basic food…
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    • This is a hands-on leadership role where you will support the Night Manager by running the overnight audit, securing the building, and jumping in to serve…
    • Your focus is to deliver an outstanding guest experience by ensuring all guest bedrooms are cleaned, maintained, and presented to the highest standards.
    • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
    • So let’s share our passion for all things fitness with our members, to ensure they have everything they need to achieve their goals.
    • Village Hotel Clubs are well known for hosting the best parties in town; from birthday bashes to Christmas parties and weddings to sell out tribute nights.
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    • A natural leader, you’ll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless…
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    • A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems.
  • View similar jobs with this employer
    • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
    • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
    • Village Hotel Clubs are well known for hosting the best parties in town; from birthday bashes and weddings to sell out tribute nights.

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Job Post Details

Starbucks Team Leader - job post

Village Hotels - Liverpool - Starbucks
3.0 out of 5 stars
Whiston L35 1RZ
£12.50 - £12.96 an hour - Part-time, Full-time

Job details

Pay

  • £12.50 - £12.96 an hour

Job type

  • Part-time
  • Full-time

Location

Whiston L35 1RZ

Benefits

Pulled from the full job description

  • Gym membership
  • Employee assistance programme
  • Discounted or free food

Full job description

Starbucks Team Leader: Run the Show

Leading a high-volume coffee operation takes a wee bit of magic and a whole lot of resilience. If your idea of management is hiding behind a spreadsheet while the queue builds up, this is absolutely not the role for you. We are searching for a hands-on, energetic hospitality professional who loves orchestrating the floor, lifting the team, and making sure the coffee keeps flowing flawlessly.

At Village, we partner with Starbucks to pour world-class coffee, and we need a Team Leader who brings that famous brand expertise blended perfectly with our signature Village warmth. You will be the Manager's absolute right hand, turning big-picture commercial strategy into brilliant daily reality.

The Reality of the Role This is a deeply operational, sleeves-up position where you are the calm in the storm. One hour you might be coaching a new starter on the perfect milk micro-foam, and the next you are diving into Rota Horizon to manage the payroll, or smashing an internal QASA audit. You are the one steering the ship, setting the pace, and making sure targets are hit while keeping team morale incredibly high.

What We Need From You

  • The Natural Coach: You get a genuine kick out of seeing your team succeed. You know how to spot talent, benchmark performance, and build a culture where people actually want to work hard for you. No massive egos allowed, just brilliant, supportive leadership.

  • A Commercial Brain: You know your numbers inside out. Managing par levels, understanding wage percentages, and driving sales of high-margin items are second nature to you, and you do it without ever coming across as pushy.

  • Relentless Standards: You are absolutely obsessed with the details. From leading food safety compliance to pushing us up the local TripAdvisor rankings, you refuse to compromise on quality or hygiene.

  • The Coffee Champion: You have a real passion for the product. You will host tastings, share your knowledge, and champion local marketing events, getting the whole hotel excited about what we are pouring.

How Village Thrives We live our culture through three simple commitments:

  • We Can & We Do: We show up to make a genuine impact. You will drive the daily momentum, bringing an energy to the shift that inspires everyone to crush their KPIs.

  • We Will: No silos or turf wars. You will step up as a Duty Manager when needed and work brilliantly alongside the pub, reception, and leisure departments.

  • We Care: We look after our people. You will make training a massive priority, ensuring your team has the tools to succeed and a safe, supportive environment to work in.

The Perks: What is in it for you? You bring the drive, and we will make sure you are well looked after.

  • Pay: [Insert Hourly Rate/Salary]

  • Gym Membership: 2 x complimentary gym memberships at your home hotel.

  • Hotel Stays: Hotel rooms from £20 across our 34 hotels.

  • Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.

  • Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.

  • Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think you are ready to lead from the front? We are not looking for corporate robots. Bring your personality, your commercial sharpness, and your passion for brilliant service. Hit apply and let's see if we are a match.

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