Village the Hotel Club jobs in Solihull

Job Advert

Our restaurant is all about the experience; the buzz; the unique atmosphere and the enjoyment of being out with friends and family in gorgeous, lively surroundings.

To be a Restaurant Assistant, we want to see talent and passion so that you can deliver exceptional customer service, ensuring that both standards and specifications are met, creating a service delivery that will be an occasion for all guests.

Key Tasks will involve:

• Assist with greeting, seating and order taking. Help guests with menu selection and drink requirements
• Serve food and drinks, ensuring that requests and queries are responded to in a timely and friendly manner
• Anticipate and attend to the guest’s needs and desires immediately
• Communicate and work effectively within a team to ensure every guest leaves with the desire to return
• Understand your areas of responsibility, ensuring everything runs effectively in line with brand specification
• Looking professional, being punctual, polite, courteous and helpful to guests and colleagues at all times
• Be fully conversant with the facilities, services and promotions offered by the hotel
• Ensure Company policies and procedures are adhered to in line with Company standards

More importantly, you must enjoy what you do! have a great personality, be confident, and have a ‘can do attitude’.

Benefits

• Discounts on food & beverage throughout the group
• Discounted accommodation at our other hotels within Best Western
• Excellent training and development opportunities within the hotel
• Free membership to our state of the art gym and golf club
• Uniform provided