Village the Hotel Club jobs in Solihull

The ExtraCare Charitable Trust is recruiting for a Lifestyle Manager on a 37.5 hours per week permanent contract at Longbridge Retirement Village.

Location: Longbridge Village

Job type: Permanent

Hours per week: 37.5

Salary: £42,806pa

Lifestyle Manager will receive a competitive salary plus an excellent benefits package, which includes:

• 33 Days Annual Leave (FTE) Pro Rata for Part Time
• Enhanced Maternity & Paternity allowance
• Enhanced employer pension contribution
• Eligible for Blue Light Card discounts
• Attendance Reward
• Free Life Insurance
• Free use of the art on site Gym
• Buy And Sell Holiday
• Cycle2work Scheme
• Employee Assistance Program
• On-site parking

What will you do as our Lifestyle Manager?

You will be responsible for overseeing and line managing delegated functions of the service, which include Retail (commercial units), Contract Management, Front of house, Housekeeping, the Gym, and Activities and Events.

• Commercial & Retail Focus: Bring your commercial experience to focus on delivering excellent customer service, achieving high performance, and driving effective operational delivery across all retail units and commercial spaces.
• Contract & Operations Management: Oversee service contracts, supplier relationships, and operational budgets to maximise efficiency and commercial performance, including developing and improving staff capability.
• People Leadership: Manage, motivate, and develop staff and volunteers working within our commercial, retail, and hospitality functions.
• Relationship Building: Build and manage relationships within the Village with staff, residents, volunteers, and network with the local community groups.
• Compliance: Ensure compliance for internal and external regulations, including commercial, retail, and health and safety standards.
• Strategic Support: Act as deputy to the Village Manager and have oversight and knowledge of all services within the village including care services.

Skills and Experience

Essential:

• Extensive experience in a management or senior role with a commercial, retail, or front-of-house focus.
• Demonstrable business acumen, including generating income, contract management, and budget management (specifically profit and loss).
• Experience in managing staff and volunteers within a commercial business or retail environment.
• Excellent organisational and time management skills.
• Ability to motivate and communicate effectively with staff, residents, external customers and other key stakeholders.

Desirable:

• Experience as an operations, retail, hospitality or events manager within either hotels, restaurants, golf clubs, high-street retail, or retirement living—we would like to hear from you!
• Experience of working in a retirement village setting or similar such as Golf Clubs or hotels, understanding the needs of our resident group.
• Qualifications in food hygiene, health and safety, NVQ/QCF or equivalent in Hospitality/management.

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

ExtraCare is committed to making our recruitment practices as inclusive as possible. This includes making reasonable adjustments to support candidates throughout the recruitment process.

Don’t miss out! Click ‘apply’ now to make a difference to the lives of older people as our Lifestyle Manager.

*We reserve the right to close the vacancy early should the maximum number of applications be received*