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    • As Supervisor you will have a passion to deliver exceptional customer service every time, build a rapport with our customers and ensure that assigned areas of…
    • View all The Vineyard jobs - Royal Tunbridge Wells jobs
    • Salary Search: Front of House Supervisor salaries in Royal Tunbridge Wells
    • Annual basic salary £29741.40 + Tronc up to £36500 (based on a 45 hours per week) *.
    • Internal training and development plans, supported by our exec team.
  • View similar jobs with this employer
    • Annual basic salary up to £26436.80 + tronc (estimated earnings up to £32,000 pa with tronc) 40 hours per week.*.
    • The role will include evenings and weekends.
    • As Supervisor you will have a passion to deliver exceptional customer service every time, build a rapport with our customers and ensure that assigned areas of…

Job Post Details

Front of House Supervisor
Lamberhurst Down, Royal Tunbridge Wells TN3 8EU
Up to £35,000 a year
Full-time

Job details

Up to £35,000 a year
Referral programme, Annual leave, Employee discount, Company pension, Discounted or free food, Company events, On-site parking
Full-time
Weekend availability
Lamberhurst Down, Royal Tunbridge Wells TN3 8EU

Full job description

As Supervisor you will have a passion to deliver exceptional customer service every time, build a rapport with our customers and ensure that assigned areas of the pub work seamlessly together. A team player who leads by example and demonstrates a ‘hands-on’ work ethic. Working under the supervision of the senior management in the pub you’ll assist in managing the day to day operation. In return you’ll enjoy the on-going training and development opportunities to ensure you grow and succeed with us.

If you’re the type of person who enjoys delivering fantastic service, committed to a career in hospitality, enjoy the hustle and bustle of pub life, you’ll love working with us.

This role includes evenings and weekends.

Previous experience in similar role is beneficial but not essential.

Annual basic salary up to £35,000 including tronc

Responsibilities

  • Assist in overseeing day-to-day operations, ensuring smooth & efficient service
  • Lead from the front—supporting the team on the floor and setting the standard for pace, energy, and professionalism
  • Deliver and champion exceptional customer service
  • Guide & motivate team members during shifts, offering clear direction and support
  • Thrive in a fast-paced, high-volume environment while maintaining attention to detail and quality

Benefits

  • Internal training and development plans, supported by our exec team
  • Birthday off guaranteed, plus a treat from us
  • 50% discount off food when visiting with friends & family (T&C’s apply)
  • 25% off bedrooms (T&C’s apply)
  • 60% discount off the menu when on shift, no restrictions
  • 15% discount off Wildshark products, still and sparkling wines and gins (Not available on Ecommerce)
  • 15% discount off all tours and experiences at the Wildshark Vineyard for up to 6 people (T&C’s apply)
  • A personal invitation to our staff reward event
  • Incentives, reward & recognition trips
  • Refer a friend and Chef recruitment incentives of up to £1.5k (T&C’s apply)
  • Long service recognition rewards (extra paid holidays & monetary vouchers)
  • Company pension

Pay: Up to £35,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • On-site parking
  • Referral programme

Work Location: In person

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