Virtual Assistants jobs

Come and make a difference at Karbon as a Staying Connected Assistant

We’re looking to appoint a suitably qualified and experienced individual for the role of Staying Connected Assistant in the Staying Connected Team. The team are at the forefront of Karbon’s approach to tackling social isolation in the over 50’s.

About The Role

This is an exciting opportunity to join our small team that supports the Staying Connected community. Loneliness and social isolation have a major impact on people’s lives across the region. For 14 years, our telephone befriending service has been supporting residents in providing a weekly call to those most in need. Alongside the telephone befriending we also deliver outreach support through a range of social activities and cultural opportunities. As a member of the Place Partnerships and Engagement Team at Karbon Foundation, you will also have opportunity to collaborate with colleagues to help people feel more connected, supported and part of their community.

Based at our Stanley Skills Hub with the opportunity to work from home, you will be a vital part of delivering the rewarding and much needed service by providing support to our community and administrative support to the team.

About You

We’re looking for an individual that enjoys working in a busy hub, talking to residents and with great administration skills. We’re a small team where flexibility and adaptability are key and we’re looking for someone who enjoys the challenges working with our Staying Connected community provides.

Working With Us

The successful candidate will work in our Staying Connected team led by the Staying Connected Coordinator: Christine Fletcher. If you require further information about the role, please contact Christine on 0191 223 8662 or stayingconnected@karbonfoundation.co.uk.

Key Details

• Staying Connected Assistant – Permanent role

• Salary - £26,494 per annum

• Location: Stanley

• 37 hours per week with agile working

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you're applying for is exempt from the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) must submit an enhanced disclosure and barring check application during pre-employment checks.

Why Join Us?

We offer a generous benefits package to support your wellbeing and development, including:

• 26 days annual leave (rising to 31 after 3 years)

• Birthday leave

• Occupational pension

• Health cash plan

• Flexible benefits pot

• Access to funding for qualifications, conferences, and learning events

Ready To Apply?

If this sounds like the role for you, apply now via our website:– https://www.karbonhomes.co.uk/careers/

We love seeing the real you in your application. It’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do notaccept applications that are fully generated by AI without your own input.

Key Dates

Closing date for applications

Tuesday 22 September 2026

We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply!

Interview date

Friday 02 October 2026

We’re Inclusive

We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.

Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk

A Note for Recruitment Agencies

We’re lucky to have a great Preferred Supplier List (PSL) in place, so we’re not looking for additional agency support right now. Thanks for understanding—we’ve got this covered!