Volunteer services coordinator jobs

Recovery Coordinator – Chelmsford

Location – Chelmsford
Hours – 22.5 hours per week
Working Pattern – Monday + Wednesday(9am-5:30pm), Tuesday (10:30-7pm)
Salary – £27,000 per annum
Closing date – 7th November 2026Do you wish to develop further into a career in substance misuse and alcohol support? Do you have experience in helping vulnerable people making changes in their lives? If so, have you thought about working for Open Road?

Open Road provides drug and alcohol treatment services and offender support services across Essex & Kent including a range of structured interventions that deliver mentoring, advice and relapse prevention programmes. Accredited with Investing In Volunteers and Investors in People, our mission is to empower a diverse range of individuals, families and communities to lead healthy and meaningful lives, free from addiction, offending behaviour and disadvantage, to ensure healthier, happier lifestyles.

The Benefits of Working for Open Road:

• Full job specific training including drug & alcohol, case and risk management, Trauma Informed Practice and Motivational Interviewing.
• Access to funding for further development training in many areas including a pathway into management.
• Competitive salary plus regular salary reviews.
• Flexible working or hybrid homeworking policy following successful completion of probation for most roles.
• 25 days per year pro rata AL plus Bank Holidays, and you can take an additional day off for your birthday!
• Access to the L&G Health App for services including a GP service, mental health support and wellbeing services.
• Pension and Life Assurance – Details of our Royal London scheme are available, as well as our Death in Service benefit which is x2 salary.

What is the role?

The Recovery Coordinator is part of the Integrated Recovery Service Team. Working with clients, they initiate recovery, utilising clients’ individual recovery capital, and support reintegration and sustained long term recovery from substance and alcohol misuse. As the Recovery Coordinator you will be responsible for care co-ordination of all clients entering the service and engaging in treatment. You will also be responsible for the development of recovery plans for individual clients, and for liaising with other service providers relevant to the individual’s needs.

A day in the life

Recovery Coordinators can have a reasonable caseload, which will allow you to have the opportunity to form a positive relationship with the clients offering them support through the delivery of psychosocial interventions and group work. Recovery Coordinators will collaborate with partner agencies to further support in areas such as housing, benefits and employment. The Recovery Coordinator will also explore possible pathways into detox, community or residential rehab. Following the successful completion of structured interventions, the Recovery Worker will provide recovery support and the transition into aftercare services.

What you need
– Excellent communication, time management and administrative skills.
– A willingness to learn and work with a variety of people.
– Have a clear understanding of, and a commitment to safeguarding best practice.
– A commitment to multi-agency working, and be able to work in partnership with other agencies within the treatment system to achieve good outcomes for clients.

We welcome applications from candidates seeking flexible working. Due to the client-facing and service delivery requirements of this role, regular on-site presence will be required. Flexible working requests will be considered on a case-by-case basis, in line with business needs.

This position is subject to a Disclosure and Barring Service check at enhanced level.

Pay: £27,000.00 per year

Work Location: In person