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    • Welcome residents and visitors, managing secure access to the building.
    • Monitor the premises, address incidents and emergencies or safeguarding concerns.
  • View similar jobs with this employer
    • Extra day off annually for volunteering.
    • This is a full-time, on-site position, working 20 per week on a fixed shift pattern basis.
    • Extra day off annually for volunteering.
    • This is a part-time, on-site position, working 20 hours per week on a fixed shift pattern basis.
    • Extra day off annually for volunteering.
    • Experience in a customer-facing, concierge, security, hospitality, student accommodation, or residential environment.
    • Music, volunteering and attending new exhibitions are some of my other passions.
    • Private ensuite Personal Assistant Room provided in the client’s shared house…
    • We are seeking a motivated individual to support our Home Learning Environment Project Worker delivering age appropriate activities and play sessions for…
    • Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.
    • Coach and mentor staff on capability.
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    • On top of your 20 days annual leave (+ 8 bank holidays), you’ll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the…
    • Execute high‑quality internal and external painting and decorating across retail departments, Food Hall, offices and accommodation.
    • Running the till and delivering fantastic customer service.
    • Sorting donations and preparing them for display.
    • Keeping the shop looking its best.
  • View similar jobs with this employer
    • On top of your 20 days annual leave (+ 8 bank holidays), you’ll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the…
    • Running the till and delivering fantastic customer service.
    • Sorting donations and preparing them for display.
    • Keeping the shop looking its best.
  • View similar jobs with this employer
    • We are recruiting for Client Services vacancies in our Manchester office that will have responsibility for providing operational support to prospects and…
    • To deliver high-quality, person centred support to young people in both accommodation and community settings.
    • Supporting individuals to develop independence in…
    • Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.
    • This will be funded by AWE.

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Job Post Details

Residential Concierge (Full Time) - job post

Mary Seacole Housing Association Ltd
Luton LU1 1QG
£13.45 an hour - Full-time

Job details

Pay

  • £13.45 an hour

Job type

  • Full-time

Location

Luton LU1 1QG

Benefits

Pulled from the full job description

  • Sick pay
  • Company pension
  • Casual dress
  • Health & wellbeing programme
  • On-site parking

Full job description

Residential Concierge – Mary Seacole Housing Association Ltd

About Us
Mary Seacole Housing Association provides safe, structured accommodation and personalised support for single homeless people aged 18–65. We create an environment where residents feel respected, supported, and empowered to take control of their future.

Our aim is to guide clients on their journey from dependence to independence — helping them develop the skills, confidence, and opportunities needed to live independently and thrive within the community.

Through training, volunteering, and life-skills activities, we work alongside our residents to break the cycle of homelessness and open the door to lasting stability.

The Role:

  • Welcome residents and visitors, managing secure access to the building
  • Monitor the premises, address incidents and emergencies or safeguarding concerns
  • Carry out regular Health & Safety and security checks
  • Communicate with Service Manager, Case Workers, and On-Call Support
  • Provide a warm but professional presence supporting resident safety and wellbeing

Requirements:

  • Professional, friendly demeanour and strong communication skills
  • Reliable and committed to safeguarding vulnerable individuals
  • Level 2 qualification or above in Health and Social Care (or equivalent) is required

Pre-Employment Checks:

  • Enhanced DBS check required (free of charge)
  • If you have lived overseas for more than 12 months in the last 10 years, criminal record checks from those countries are required (in addition to the DBS)
  • We are unable to offer visa sponsorship for this role. Candidates must be able to provide valid documentation confirming their eligibility to work in the UK at the time of application.

Other:

Location: Luton, Bedfordshire
Hours: Monday–Friday, alternating rota 08:00–16:00 and 13:00–21:00

Apply now to help make a meaningful difference in the lives of our residents.

Job Types: Full-time, Contract

Pay: £13.45 per hour

Benefits:

  • Casual dress
  • Company pension
  • Health & wellbeing programme
  • On-site parking
  • Sick pay

Ability to commute/relocate:

  • Luton LU1 1QG: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you hold a Health & Social Care Qualification L2 or equivalent?

Education:

  • A-Level or equivalent (required)

Experience:

  • working in a residential setting: 2 years (required)
  • working with vulnerable homeless individuals : 2 years (required)

Language:

  • Fluent English (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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