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Job Post Details

Part time Front of House staff
Wookey Hole Ltd
Wells BA5 1BB
Up to £12.71 an hour
Part-time
Apply now

Job details

Up to £12.71 an hour
Employee discount, Free parking, Store discount, Company pension, Discounted or free food, Company events, On-site parking
Part-time
Wells BA5 1BB

Full job description

About us!

Nestled in the heart of Somerset is Wookey Hole, a magical place of caves, legends, and adventure for explorers of all ages. It’s an experience millions of years in the making with plenty to do inside and out. Enjoy dinosaurs, vintage penny arcades, a museum, adventure golf, soft play, and of course the famous, beautiful caves and so much more.

The Wookey Hole family includes Wookey Hole Hotel, Mendip View Lodges, and Bucklegrove Holiday Park.

What we're looking for

We are looking for trusted, well-presented Front of House Staff to join our energetic and friendly team. Are you looking for your next step in catering and leisure? Do you want to work at a high-profile attraction where you can build a career?

We have big plans and all that is missing is you.

What we need from you!

Front of House Staff will be responsible for looking after our guests in Bar & Restaurant during breakfast and dinner services. Flexibility is key and a willingness to help in all areas is essential. Will include weekend breakfast and evenings on a rota basis. To be successful as Front of House team member, you should be outgoing, personable, and able to deal with guests in a warm and professional manner.

Part time positions available. Breakfast shifts are 07:00-11:30, with dinner shifts circa 17:00-22:00. Also opportunities to work frequent weddings and events.

Must be 18+ years

Main duties of the post

To create a guest-focused environment to ensure Wookey Hole Hotel becomes the first-choice hotel destination in the area.

To serve guests in the restaurant during breakfast and dinner services. Following the Steps of Service to ensure a consistently high standard of restaurant service for each guest.

To serve hot and cold beverages at the hotel bar, delivering drinks to the table and clearing and wiping the table afterwards. To also serve at the bar in the main attraction on occasion, during weddings and events.

To be knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages.

To be knowledgeable about the hotel facilities and offerings and to convey relevant information to any enquiries received.

Benefits include

* Christmas Day and Boxing Day off as standard.

* Being part of a motivated team focused on delivering excellence.

* The opportunity to grow and develop your skills.

* Free tickets to Wookey Hole Caves and Attractions.

* Discounts for family and friends to stay, including - Wookey Hole Hotel, Mendip View Lodges, Bucklegrove Holiday Park.

* Free parking.

* Discounted meals.

* Company pension.

* Permanent contract.

* Uniform provided.

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't tick every box.

If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!

Pay: Up to £12.71 per hour

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount
  • On-site parking
  • Store discount

Ability to commute/relocate:

  • Wells BA5 1BB: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hospitality: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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