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Position: Restaurant & Bar Assistant

Location: The Warwick Hotel by Colombo Edition (Warwickshire / Kenilworth area)

Job Type: Full-Time / Part-Time

Salary: £12.50 – £13.50 per hour

About Us

At The Warwick Hotel by Colombo Edition, we believe that exceptional hospitality is built on incredible people. As a premium, boutique-style property in the heart of Warwickshire, we pride ourselves on delivering unforgettable dining and drinking experiences. We operate a dynamic, cross-trained team where every member is empowered to make a difference. As we look to rapidly grow our portfolio of hotels, we are seeking dedicated professionals who want to grow their careers with us.

The Role

We are looking for a versatile, energetic, and highly motivated Restaurant & Bar Assistant to join our Food & Beverage team. This is a true multitasking role that sits at the very heart of our guest experience. One moment you may be shaking a signature cocktail or pouring a perfect pint, and the next, you will be guiding guests through our dinner menu or setting up for a busy breakfast service.

You will act as a true ambassador of the hotel, ensuring that from the moment a guest walks into our restaurant or bar to the moment they leave, they receive flawless, warm, and personalized service.

Key Responsibilities

• Multitasking Excellence: Seamlessly transition between restaurant floor service, bar tending, and hosting duties depending on the shift and business needs.
• Exceptional Service: Deliver prompt, courteous, and knowledgeable service to all guests, handling orders, running food, and preparing beverages to exact brand standards.
• Bar Operations: Prepare alcoholic and non-alcoholic beverages, maintain a clean and well-stocked bar, and ensure compliance with all licensing and health & safety regulations.
• Floor Management: Reset tables quickly and efficiently, maintain the pristine appearance of the dining room and bar areas, and assist with opening and closing duties.
• Guest Relations: Act as a proud ambassador for The Warwick Hotel. Build genuine rapport with guests, anticipate their needs, and handle any minor issues with a "can-do" attitude and a smile.
• Team Collaboration: Support your colleagues across departments, communicating clearly with the kitchen, front desk, and management to ensure a smooth operation.

The Ideal Candidate

• Experience: A minimum of 1 year of experience working within a hotel, high-quality restaurant, or premium bar environment is required.
• Attitude: A relentless "can-do" attitude and a rock-solid work ethic. You thrive in a fast-paced environment and never say "that's not my job."
• Passion for Hospitality: You genuinely love serving others, have a keen interest in food and drink, and take pride in delivering top-tier customer service.
• Standards-Driven: You possess a sharp eye for detail and are committed to maintaining the highest standards of cleanliness, presentation, and service quality.
• Communication: Excellent verbal communication skills and a warm, professional, and welcoming demeanor.

What We Offer

We believe in rewarding our team for their hard work and dedication. For the right candidate, we offer:

• Competitive Pay: £12.50 – £13.50 per hour, positioned strongly within the Kenilworth/Warwickshire market.
• Career Progression: Real opportunities for promotion and cross-training as we expand our portfolio of hotels. We want our assistants today to be our managers tomorrow.
• Travel Perks: 2 free night stays per annum to be used across our growing portfolio of hotels.
• Staff Meals: Delicious, free meals provided while on duty.
• Financial Security: Enrollment in our comprehensive company pension scheme.
• Discounted Rates: Generous staff discounts on food and beverage across the business.

How to Apply

If you have a passion for service, the drive to succeed, and want to be part of a growing, ambitious brand, we want to hear from you.

Please send your CV and a brief cover letter outlining your relevant experience and why you would be a great ambassador for The Warwick Hotel to careers@thewarwickhotel.co.uk with the subject line "Restaurant & Bar Assistant - [Your Name]".

The Warwick Hotel by Colombo Edition is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: £12.21-£13.50 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Flexible schedule
• Free parking
• On-site parking

Ability to commute/relocate:

• Kenilworth, Warwickshire: reliably commute or plan to relocate before starting work (required)

Experience:

• Restaurant: 1 year (preferred)
• Bar: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person