Waste Management jobs in Leamington Spa

Salary: £ 25,500 per annum (for full-time i.e. 5 days a week)

Hours: 3, 4 or 5 days a week (to be negotiated; please state your preference), but including

most Sundays and alternate Saturdays; the standard working day is 8:30 – 16:30

Location: The Re-Useful Centre, Milverton House, Court Street, Leamington Spa CV31 2BB

Term of Contract: Permanent (subject to a three-month probation period)

Reporting to: Action 21 General Manager

Send application to: Louise Haycock, General Manager: manager@action21.co.uk

Closing date: Monday 9 December 10 am

Interviews: are likely to be on Thursday 12 or Friday 13 December

For immediate start/ as soon as possible

Job Purpose: Deputy Sales Manager(s)

We require two practical and versatile people with retail experience, excellent customer care skills, the ability to support a team of volunteers and to remain calm under pressure. This role requires a strong capability to multi task, as you will be simultaneously overseeing daily operations and projects at The Re-Useful Centre, whilst coordinating the activities of shop volunteers. You will work on a rota with one other member of staff, enabling the Re-useful Centre to open seven days a week. Action21 has a large van to collect bulky donations and deliver large purchases, and this role will be expected to drive the van when necessary.

The role includes all aspects of the shop’s operations, including maintaining Health and Safety guidelines and acting in accordance with our charitable aims and policies. You will have shared responsibility for overseeing and developing the re-use projects at The Re-Useful Centre: the Portable Appliance Testing (PAT) workshop, the bike workshop and/or on-line sales, all of which we are aiming to increase our rate of turnover. The role would also suit someone with an interest in vintage and quirky items.

Job Description: Key tasks

Working in The Re-Useful Centre shop and managing the day-to-day operations

• Unlocking and locking the premises at the beginning and end of each day
• Monitoring, receiving, pricing and processing donations, and displaying stock
• Responsibility for sale of goods through till including refunds and pay-outs
• Cashing up and reconciliation at the beginning and end of each day
• Arranging the collection and delivery of furniture
• Dealing with telephone and email enquiries
• Interacting with the general public, including handling complaints and difficult customers
• Ensuring that accurate records of sales and weights are maintained
• Maintaining and monitoring Health and Safety measures
• Manual handling of furniture and bulky items, and supervising any furniture repairs

Collections and deliveries

• Driving and fuelling the van and shifting heavy items of furniture
• Removal of waste to municipal refuse site

Additional Sales Operations

· Supervising and developing the PAT and/or Bike Workshop projects (depending on experience)

· Oversee, manage and grow Online sales

Volunteer Management

• Managing and supporting a diverse team of volunteers aged 14-80, some with disabilities, health conditions and/or learning difficulties/disabilities
• Day-to-day management of volunteer activities and workloads in the shop, including recording volunteer attendance
• Supporting the recruitment of volunteers.

Being an ambassador for Action 21

• Representing Action 21 in a positive light to both customers and volunteers

Administrative

• Attending weekly team meetings
• Responding to staff emails
• Interacting with online rotas and calendars
• Having input into Action 21 policy reviews and updates.

Other duties as requested by the General Manager.

Person Specification:

Essential skills & experience

· Experience in retail environment

· Team leading/person management skills (desirable: experience)

· Ability to manage and support people, including in workshop or technical environments

• Experience of cash handling and till reconciliation
• Excellent interpersonal skills and the ability to relate to a wide range of people – including those with disabilities, health conditions and/or learning difficulties/disabilities
• Excellent communication and delegation skills
• Physical strength; able to lift and move bulky items
• Excellent customer care skills

· Able to prioritise own workload

· Computer literate, able to use email and the Internet

• Good written skills

· : Proven successful online sales experience

• : PAT testing experience and/or knowledge of bikes
• : experience of working with volunteers

Essential personal qualities/attributes

· A positive, enthusiastic and helpful manner

· Hardy constitution; able to tolerate working in a cold environment

· Strong leadership qualities

· Ability to use own initiative

· Ability to respond calmly and flexibly to frequently changing work priorities

· Ability to stay composed under pressure

· Ability to work effectively as part of a team.

Essential role requirements

· Available to work weekends (in particular Sundays) as part of a variable rota

· Full clean UK driving licence Ability to follow Action 21 policies

· English and Maths GCSE grade C

Desirable personal qualities/attributes

· Passion for environmental sustainability

Desirable: Current First Aid certificate (or essential: willingness to receive training).

Job Types: Full-time, Part-time

Pay: Up to £25,500.00 per year

Expected hours: No more than 40 per week

Benefits:

• Casual dress

Education:

• A-Level or equivalent (preferred)

Experience:

• Retail sales: 1 year (required)
• Supervising experience: 1 year (required)
• Customer service: 1 year (required)
• Retail management: 1 year (required)
• Management: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 09/12/2024
Reference ID: * Deputy Sales Manager
Expected start date: 20/12/2024