Waste Management jobs in Plymouth

Reconomy Connect brings together several of Reconomy's market-leading brands and specialist services in the UK waste and resource management space. It brings together over 700 colleagues and serves more than 13,000 customers, creating a powerful proposition that leverages our scale, cutting-edge technology, data-driven insights and expertise to help customers make the best possible use of their materials and drive toward zero waste.

Our core values drive everything we do. We believe in fostering a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.

With over 30 years of experience putting customers at the heart of everything we do, we inspire businesses to think differently about their resources. By challenging traditional approaches and encouraging innovative thinking, we're changing perceptions around waste and resources - delivering measurable benefits and real business value.

We’re now looking for an Account Manager to join our Business & Industry team.

In this role, you'll take ownership of one of our strategic client accounts, acting as the key link between our client stakeholders and internal cross-functional teams. Your focus will be on ensuring the successful delivery of sustainable, strategic solutions that meet and exceed client expectations.

You’ll build and maintain strong, commercially sound relationships at all levels, demonstrating a customer-centric approach in everything you do. With excellent organisational skills, you’ll manage your budget pipeline effectively to meet targets, while always championing high standards and long-term value.

Some main responsibilities:

• Manage your own budget and forecasting to ensure account targets are met.
• Ensure strategic account management and development plans are continually updated with all current and relevant information, including mutual objectives and performance reviews.
• Maintain your key account plans on the CRM system (Salesforce) on a daily/weekly basis for our client to ensure transparency and visibility on the development of the account ensuring effective use of the system with meeting reports, contact details and key points of information.
• Improve revenue growth and margin in line with company objectives by identifying opportunities to grow the business and enhance profitability.
• Agree, implement and manage functional SLA’s and KPI's for the account and be commercially aware of current trading position of the client.
• Monthly preparation and analysis of client management information, making valid recommendations on client cost reduction, sustainable improvements and compliancy.
• Manage the order to invoice process for our client including assisting in the resolution of any escalation issues.
• Review all site practices and routines to ensure compliance with best practice and relevant legislation.
• Carry out regular business reviews with our client giving presentations where necessary.

What do we need from you?

• Solid account management experience within the waste industry.
• Demonstrable experience of upselling to your portfolio of accounts.
• Influencing, negotiation and communication skills at all levels within an organisation.
• Ability to manage high volumes of work, sometimes with short deadlines.
• Results oriented approach with a proactive ‘can do’ attitude.
• Customer focused while considering commercial aspects of the business.
• Confidence with information analysis and problem solving.
• A strategic and analytical focus that will drive us forward.
• Comprehensive knowledge of Microsoft Office applications especially Excel, Outlook, PowerPoint, and Word.
• Full UK Driving Licence.

Our benefits:

• Holidays - 23 days of annual leave, increasing to 25 days after two years of service, plus bank holidays. After one year, you can also take advantage of our holiday buy/sell scheme for added flexibility.
• Birthday Leave - Enjoy your special day off once you reach one year of service.
• Volunteering Day - One paid day per year to support a local community project.
• MyPerks Platform - Access a wide range of discounts, cashback offers, cycle-to-work schemes, mortgage advice, wellbeing support, and more!
• Financial & Family Support - Competitive pension contributions, life assurance, and enhanced maternity and paternity leave.
• Employee Referral Programme - Recommend great talent and earn a reward.
• Long Service Awards - Celebrating your milestones with us.
• Reward & Recognition Schemes - Recognising and celebrating achievements across the business.
• Company Car provided as part of the role.

Additional information:

This role offers hybrid working, with a specific requirement for regular travel to sites across the Midlands and the London area. Occasional overnight stays may be necessary to support site activities and client engagement.

ref: INHP

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Paid volunteer time
• Referral programme
• Store discount
• Work from home

Schedule:

• Monday to Friday

Work Location: On the road