Web Design jobs in Bognor Regis
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Creative Marketing & Design Assistant
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Job Post Details
Service Designer - job post
Job details
Pay
- £72,257 a year
Job type
- Fixed term contract
- Full-time
Shift and schedule
- Flexitime
Location
Benefits
Pulled from the full job description
- Flexitime
- Annual leave
- Company pension
- Cycle to work scheme
- Discounted gym membership
- Flexible schedule
Full job description
Details
Reference number
Salary
Job grade
Contract type
Length of employment
Type of role
Working pattern
Number of jobs available
Contents
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
Location
About the job
Job summary
Job description
- Shape and deliver seamless, user-centred services as part of TPRs Innovation Service, helping refine the support we offer across the pensions landscape.
- Use external stakeholder research and insight from internal teams to co-create services that are underpinned by effective business processes, modern technology and good data practices.
- Take a holistic approach to problem-solving, considering the full-service ecosystem from front-end user interactions to back-end processes.
- Work across teams and departments to align stakeholder goals, bridge gaps and ensure services are designed around user needs.
- Review research, current practices and customer journeys to identify user needs, pain points and opportunities for improvement.
- Work in a multi-disciplinary team to design, define and document service blueprints that support innovation, reduce user burden and improve efficiency.
- Design and facilitate collaborative workshops, communicating clearly with stakeholders at all levels.
- Support TPR in developing its service design capability, including design patterns, components and the use of best practice.
Person specification
Essential Criteria
- Significant experience working as a Service Designer in a complex organisation or transformation environment.
- Experience using user research and insight to design and improve services.
- Experience working in multidisciplinary teams to deliver user-centred outcomes.
- Experience designing and documenting service blueprints and end-to-end service experiences.
- Experience facilitating workshops and collaborating with a wide range of stakeholders.
- Experience contributing to service design standards, patterns or best practice.
Benefits
TPR offers:
- Genuine opportunities for learning and development.
- A values-led, inclusive environment.
- Hybrid working and flexible shift patterns.
- A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Womens).
Reward and benefits
We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme.
Find out what benefits a Civil Service Pension provides.
Things you need to know
Artificial intelligence
Selection process details
Applications
To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application.
We welcome applications on a part time and job share basis.
Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview - GOV.UK.
Selection and interview
If you are shortlisted for interview, well be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion.
As a Disability Confident Employer, were committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria will be an offered an interview. Please note that if we receive a high volume of Disability Confident applicants, we reserve the right to offer an interview to those who best meet the essential criteria.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Recruitmentteam@tpr.gov.uk
- Email : Recruitmentteam@tpr.gov.uk
Recruitment team
- Email : Recruitmentteam@tpr.gov.uk