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    • The calls come in to you and you decide how best you can help the customer.
    • We’ll train you to take incoming calls from existing EE customers and help them find…
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    • You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
    • At times we will provide a day off in the week to work a weekend shift, any additional overtime worked on an evening/weekend is paid at £20 per hour.
    • Customer service: 1 year (required).
    • Flexibility to work weekends or evenings as needed.
    • Previous experience in customer service or related fields is a plus.
    • This is a forward facing customer role which requires friendly and helpful interaction with the general public, the ability to calmly and efficiently deal with…
    • Welcoming customers into the business, and offering tea /coffee and refreshments to customers when required.
    • Previous customer service, cash handling experience…
    • Prior experience in customer service is beneficial but not essential.
    • Willingness to work flexible hours, including evenings and weekends if needed.
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    • Covering shifts during evenings, weekends, and bank holidays as required.
    • In this role, you will help deliver excellent customer care through reception and…
    • Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
    • Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
    • Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
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    • Provide excellent customer service and technical support.
    • Previous experience in customer service, retail, or sales is a bonus – but not essential.
    • Flexibility to work evenings, weekends and bank holidays as required.
    • A genuine passion for hospitality, customer service and creating memorable guest…
  • View similar jobs with this employer
    • Provide excellent customer service and technical support.
    • Previous experience in customer service, retail, or sales is a bonus – but not essential.
  • View similar jobs with this employer
    • Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.

Job Post Details

EE logo

Sales Advisor - Part Time Evenings - job post

EE
3.2 out of 5 stars
Merthyr Tydfil
£26,116 - £26,738 a year - Part-time, Zero hours contract
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Job details

Pay

  • £26,116 - £26,738 a year

Job type

  • Zero hours contract
  • Part-time

Shift and schedule

  • Weekend availability
  • Every weekend

Location

Merthyr Tydfil

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking

Full job description

Req ID: 61680
Posting Start Date: 11/08/2026
Posting End Date:
Job Function: EE Contact Centres
Division: Consumer
Job Location: GBR-Merthyr Tydfil-EE Contact
Advertised Salary: £26,116 pro-rata
EE Merthyr Tydfil Contact Centre - Part-time role – 20.0 Hours per week

Part-time shift pattern:

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM OFF OFF

If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.

Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.

Our team in Merthyr is full of people like you – so you’ll be in great company here.

What does being a sales advisor involve?

You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.
Forget what you’ve heard about sales

Don’t let what you’ve heard about sales put you off. Let’s smash a few myths…

  • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.
  • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.
  • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console?
Why you’ll be better off at EE

GREAT MONEY – you start on £26,116 pro-rata which goes up to £26,738 pro-rata after 8 months.

UNCAPPED COMMISSION – the more you sell, the more you can earn.

BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.
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