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Working From Home Medical Secretary jobs

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    • Strong knowledge of medical terminology and healthcare procedures.
    • The successful candidate will provide essential administrative support to medical…
    • Medical secretaries/personal assistants have usually worked elsewhere, so they have experience of medical terminology and NHS ways of working.
    • Must be highly tech-literate and comfortable working on Apple/Mac systems.
    • Hybrid and remote working flexibility is available depending on your experience and…
    • The role requires excellent communication skills, strong attention to detail, and confidence working with medical terminology and NHS systems.
    • This position is not suitable for candidates seeking a predominantly remote or work-from-home role.
    • Take ownership of tasks from start to finish.
    • Act as the first port of call for patients contacting us in person, online, and via the telephone.
    • Manage high‑volume telephone and online enquiries in a calm,…
    • Deal initially with any face to face or telephone complaints from patients or GPs and refer to advice as appropriate.
    • Contract: Full time, permanent position.
    • Preparing, proofreading, and distributing medical correspondence from dictated notes.
    • Previous experience working as a Medical Secretary or within a medical…
    • Maintain a clean, tidy, effective working area at all times.
    • Initiating contact with and responding to, requests from patients, team members and external third…
    • Strategic understanding and experience of working in the NHS, especially Primary Care Services.
    • We will achieve this by working with patients and partners to…
    • Excellent written and verbal communication, for working with both patients and healthcare professionals.
    • You'll be the person making sure triage tickets are…
    • Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants.
    • Ensure that follow up actions from calls, emails, correspondence, and other contacts are progressed efficiently and effectively.
    • To communicate effectively with other staff in the team and liaise where appropriate with colleagues from other disciplines and outside agencies.
    • Previous clerical experience, accurate keyboard skills and a good working knowledge of IT software packages are essential.

Job Post Details

Medical Secretary - job post

West Road sURGERY
Westcliff-on-Sea SS0 7AY•Hybrid work
£12.71 - £13.50 an hour - Part-time

Job details

Pay

  • £12.71 - £13.50 an hour

Job type

  • Part-time

Location

Westcliff-on-Sea SS0 7AY•Hybrid work

Full job description

Overview
We are seeking a highly organised and professional Medical Secretary to join our healthcare team. The successful candidate will provide essential administrative support to medical practitioners, ensuring smooth clinic operations and excellent patient service. This role offers an opportunity to work in a dynamic environment where organisational skills and attention to detail are paramount. The Medical Secretary will be responsible for managing appointments, maintaining patient records, and facilitating effective communication between patients and healthcare providers.

Responsibilities

  • Preparing and maintaining accurate patient records
  • Handling correspondence, including emails, phone calls, and postal communications, with excellent customer service skills
  • Ensuring compliance with confidentiality protocols and data protection regulations
  • Responding promptly to patient inquiries via phone or email, demonstrating strong communication skills
  • Proven administrative experience, preferably within a healthcare setting
  • Proficiency inStystmOne, ERs and Microsoft Office suite (Word, Outlook, Excel)
  • Strong knowledge of medical terminology and healthcare procedures
  • Excellent organisational skills with the ability to prioritise tasks effectively
  • Outstanding communication skills in English, both written and verbal
  • Ability to manage time efficiently in a fast-paced environment
  • IT literacy with the capability to adapt to new software systems quickly
  • Demonstrated customer service skills with a professional demeanour
  • Ability to work independently as well as part of a team.This role is ideal for organised individuals who thrive in a healthcare environment and are committed to delivering exceptional administrative support.

Pay: £12.71-£13.50 per hour

Work Location: Hybrid remote in Westcliff-on-Sea SS0 7AY

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