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    • Proven experience as a medical secretary or medical typist.
    • Provide cover for urgent letters when other medical secretaries are on leave.
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    • Draft and prepare monthly newsletters, working from reliable, evidence-based sources.
    • Experience in PR or working with media outlets.
    • Prior experience in medical, legal, or technical support settings.
    • Quiet, distraction-free home office with reliable high-speed internet.
    • We are looking for a full time candidate with the opportunity to work from home for one day per week.
    • Provide a complete medical administrative service…
    • To handle enquiries from staff, patients and relatives via email, telephone, and face to face communication.
    • The successful candidate will provide and support…
    • Maintain and manage Advice and Guidance responses received from secondary or community care services.
    • Review and action workflow allocated to the medical…
    • Coordinate patient pathways from referral through to treatment.
    • Previous experience within a healthcare administrative or medical secretarial role.
    • To retrieve medical records and assist the completion of medical/insurance records.
    • File patient records and correspondence in patient medical records.
    • Are able to relay information accurately from calls both verbally and written.
    • Have experience of working in a busy office environment, have an excellent…
    • This role support to deliver a comprehensive reception, administrative, and clerical service that supports the multidisciplinary team in providing patient care…
    • This is an ideal opportunity for personal development enabling the post holder to develop their skills and knowledge working alongside medical and nursing staff…
    • Maintain good working relationships across the Directorate to improve service effectiveness and efficiency.
    • The purpose of this role is to provide comprehensive…
    • Obtain patients’ hospital notes from Health Records and other Departments.
    • Audio typing and reviewing patient letters and reports from digital dictation.
    • If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Medical Secretary
London W1G 6AP
•
Hybrid work
£32,000 - £37,000 a year
Permanent

Job details

£32,000 - £37,000 a year
Annual leave, Employee discount, Company pension, Health & wellbeing programme, Cycle to work scheme, Car scheme
Permanent
Hybrid work in London Women's Clinic, W1G 6AP London, United Kingdom, London W1G 6AP

Full job description

About Us

JD Healthcare Group is one of the UK's leading fertility and reproductive healthcare providers, operating brands including London Women's Clinic, London Egg Bank, London Sperm Bank, KindIVF, Surrey Park Women's Clinic and Elective Egg Freezing across the United Kingdom. Since 1985, we have been supporting individuals and families through some of the most significant journeys of their lives — combining world-class clinical expertise with genuine human care. Everything we do is driven by a shared purpose: helping people build the families they dream of.

About the Role

As Medical Secretary at JD Healthcare, you will provide a comprehensive and professional secretarial service to our doctors — ensuring all clinical correspondence is accurately completed, signed off and saved within patient records. Working as part of a multidisciplinary team, you will play an important role in supporting both clinical colleagues and patients through their treatment journey, maintaining the high standards of accuracy and care that our patients expect.

What You Will Do

  • Retrieve, review and edit clinical letters via dictation, ensuring doctor sign-off before sending to patients and saving to their medical records

  • Upload letters, results and correspondence into the patient management system and alert doctors accordingly

  • Sign off dictated invoices and support doctors with any system-related issues

  • Set up new doctors’ letter templates on the patient management system

  • Support doctors with referrals to external networks and monitor responses to support patient journeys

  • Provide cover for urgent letters when other medical secretaries are on leave

  • Train new doctors on Accuro and provide ongoing system support

  • Communicate effectively with the multidisciplinary team to support doctors and patients throughout treatment

What We Are Looking For

Essential

  • Proven experience as a medical secretary or medical typist

  • Computer literate — confident in Microsoft Word, Excel and patient management systems

  • Good communication skills, with the ability to work effectively within a multidisciplinary team

  • High level of accuracy and attention to detail in all correspondence and record-keeping

Desirable

  • Experience using Accuro or other dictation platforms

  • Previous experience in a healthcare setting

  • Fertility or reproductive medicine experience — not essential, full training provided

What We Offer

  • 32 days annual leave including bank holidays

  • Life assurance

  • Pension plan

  • Workplace Nursery Scheme

  • MyGym discounts

  • Staff treatment discounts

  • EV Car Scheme and Cycle2Work

  • Perkbox benefits platform

  • Health and wellness programmes

  • Ongoing learning and development opportunities

Equal Opportunities

JD Healthcare is an Equal Opportunities employer. We are committed to diversity and inclusion and encourage applications from all backgrounds.

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