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Worsley Marriott jobs

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    • Provide a warm, professional welcome and deliver a high standard of guest service throughout check-in, stay and check-out.
    • View all Delta Hotels by Marriott Worsley Park Country Club jobs - Manchester jobs - Office Assistant jobs in Manchester
    • Salary Search: Front Office Associate, Casual salaries in Manchester
    • This position is 30 Hours and is based at Worsley Park Marriott Hotel & Country Club, Greater Manchester.
    • Our housekeeping team plays a vital role in preparing…
    • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting.
    • Assist other employees to ensure proper coverage and…
    • Conference & Banqueting Associates at Worsley Park enjoy a varied and very active role in providing our guests with memorable and unique experiences.
    • This position is Full time (40 Hours) and is based at the Marriott Worsley Park Hotel and Country Club M28 2QT.
Front Office Associate, Casual
Delta Hotels by Marriott Worsley Park Country Club
Worsley Park, Manchester M28 2QT
£14.25 an hour

Job details

£14.25 an hour
Worsley Park, Manchester M28 2QT

Full job description

This role is for a Casual Front Office Associate based at Delta Hotels by Marriott Worsley Park Hotel and Country Club M28 2QT.
  • Provide a warm, professional welcome and deliver a high standard of guest service throughout check-in, stay and check-out.

  • Respond to guest enquiries, anticipate service needs and assist guests with any requests or concerns.

  • Prepare and update letters, documents, spreadsheets, reports and other administrative records.

  • Maintain systems, ensuring records are accurate and up to date.

  • Handle incoming and outgoing post, including distributing correspondence to the appropriate departments.

  • Answer telephone calls professionally and communicate clearly with guests, colleagues and other departments.

  • Build positive working relationships and support the wider team in achieving common goals.

  • Maintain confidentiality of guest, employee and company information and protect company assets.

  • Follow all company policies, procedures and professional appearance standards.

  • Assist guests with disabilities and ensure individual guest needs are appropriately supported.

  • Operate standard office equipment and complete general administrative duties as required.

  • Carry out any other reasonable duties as requested by Supervisors.

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