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    • As our Technical Writer, you'll be the bridge between complex technical information and the people who need to understand it, from agents, sales and after-sales…
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    • £30,000-£35,000 + Early Finish Friday + Company Benefits.
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    • Join an established engineering business supplying specialist vehicles and technical equipment to customers across the UK and international markets.
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    • Join an established engineering business supplying specialist vehicles and technical equipment to customers across the UK and international markets.

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Job Post Details

Technical Writer
GNG Group
·
2.5
Normanton
£30,000 - £35,000 a year
Permanent, Full-time
Apply now

Job details

£30,000 - £35,000 a year
Sick pay, Company pension, Casual dress, Canteen, On-site parking
Permanent, Full-time
Normanton

Full job description

Role Purpose

As our Technical Writer, you'll be the bridge between complex technical information and the people who need to understand it, from agents, sales and after-sales teams to production managers and the operators who make our products. You'll organise the creation of technical documents through our New Product Introduction (NPI) process across all divisions of GNG Group, turning intricate specifications and procedures into clear, accessible documentation. It's a great role for someone who loves detail, enjoys making the complicated simple, and wants to help us get products right first time.

Key Responsibilities

Technical Documentation

● Organise the creation of technical documents in line with the New Product Introduction (NPI) process for all divisions of GNG Group.

● Research, draft and edit documents such as product specifications and Standard Operating Procedures (SOPs).

● Translate complex concepts, procedures and specifications into clear, accessible documentation for a range of audiences, from technical specialists to end users.

● Work with subject-matter experts, including suppliers, customers, sales agents and marketing, to understand product functionality and technical specifications.

● Tailor the tone, complexity and format of each document to suit the needs and technical knowledge of its audience.

● Include or commission diagrams, photographs, flowcharts and videos to make documents easier to follow.

● Amend specifications when changes to materials are required.

● Keep existing documentation up to date to reflect product changes, improvements and new product releases.

Quality & Process Improvement

● Review adherence to specifications during production to make sure products are made correctly.

● Review older specifications and update them when new methods are identified to reduce waste or improve efficiency.

● Work with the CAD Operator to keep material wastage as low as possible.

● Gather feedback from the people who use our documentation to identify gaps and make it more effective.

● Report any non-conformance with specifications, or issues found through the NPI process.

● Keep cost in mind in every part of your day-to-day work.

Administration

● Maintain relevant documentation, such as production records.

● Create Standard Operating Procedures in collaboration with the Compliance Manager.

● Work with other departments to make sure tasks are communicated and coordinated effectively.

● Support the business in other areas when needed, such as covering holidays, sickness or busy periods.

Person Specification

Essential

● Excellent written communication skills, with the ability to explain technical information clearly and concisely.

● Strong attention to detail and a methodical approach to producing and checking documents.

● Confident working with people at all levels, from shop-floor operators to suppliers and customers.

● Good IT skills, including Microsoft Office.

● Able to manage several documents and deadlines at the same time.

Desirable

● Experience of technical writing, specification writing or producing SOPs, ideally in a manufacturing environment.

● Experience of New Product Introduction (NPI) processes.

● Knowledge of quality systems such as ISO 9001.

● Experience of reading technical drawings or working alongside CAD.

About GNG Group

GNG Group is a British performance foam specialist with over 40 years' manufacturing heritage. Based at our 45,000 sq ft facility in Normanton, West Yorkshire, we design and manufacture more than 150,000 mattresses a year for the healthcare, contract and domestic markets, and have over 25 years' experience producing sports and safety equipment for some of the industry's best-known brands. We're ISO 9001 and Medilink accredited, a certified Carbon Neutral organisation, and proud of the loyal, skilled team behind it all — over 40% of our people have been with us for more than five years. Join GNG Group and you'll be part of a genuinely British manufacturer that takes as much care of its people as it does its products.

Pay: £30,000.00-£35,000.00 per year

Benefits:

  • Canteen
  • Casual dress
  • Company pension
  • On-site parking
  • Sick pay

Work Location: In person

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