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Field Service Engineer
Ipswich
Up to £40,025 a year
Permanent, Full-time

Job details

Here’s how the job details align with your profile.

Pay

Up to £40,025 a year

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Sick pay
Life insurance
Free parking
Company pension
Private medical insurance
On-site parking

Full job description

Company Overview: Power Electrics (Bristol) Ltd. is a leading generator hire company in the UK, specializing in providing reliable, sustainable power solutions for various sectors, such as construction/infrastructure, electrical contractors and utilities, and various other applications. Our commitment to excellence and customer satisfaction has established us as a trusted partner in the industry.

What truly sets us apart is our people. As an Employee Ownership Trust, our team is at the heart of the organisation. This unique structure fosters a collaborative and supportive workplace, where progress and career development are prioritised, with the company in the hands of the employees who drive the business forward every day.

Job Purpose: This role offers a great opportunity for an experienced Service Engineer. You will play a key role in supporting the Service Department by performing maintenance and repairs on customer-owned diesel generators and our rental fleet. This position requires a high degree of customer interaction and collaboration with various departments, so a strong customer service focus is essential.

We offer great benefits to all our staff:

  • EOT Bonus Scheme - you’ll benefit from the company’s success by receiving a share of its profits. This not only recognises your contributions but also develops a strong sense of ownership and motivation, making you an integral part of our journey.
  • Training, upskilling, and career progression
  • Company pension scheme
  • Buy and Sell Holiday scheme
  • Private medical scheme – Power Electrics policy is that nobody should pay more than £100 excess to access any treatment (conditions apply)
  • Life assurance scheme - with access to more healthcare support and counselling services to help protect employees’ financial, emotional, and physical wellbeing
  • 23 days holiday (plus bank holidays) – increasing with length of service up to 28 days

Key Responsibilities:

Planned Maintenance and Service

  • Perform routine servicing and maintenance of diesel generators for both customer-owned and rental equipment.

Service and Repairs

  • Diagnose faults and carry out repairs on customer and rental generators, ensuring quick resolution of any issues.

Site Surveys

  • Conduct site surveys as requested to assess service needs and maintenance requirements.

On-Call Duty

  • Participate in the company’s on-call rota system to provide timely assistance during off-hours.

Health & Safety Compliance

  • Follow the Company Health & Safety Policy, maintaining clean and orderly workspaces, including company vehicles.
  • Comply with all aspects of the company ISO standards ISO 9001, ISO 45001, ISO 14001 and ISO 50001 procedures. Proactively contributing to our continuous improvement programme.

Skills and Experience:

Technical Qualifications

  • A relevant qualification in Mechanical or Electrical Engineering, Diesel Fitting, or Plant Maintenance (e.g., City & Guilds, BTEC)
  • Alternatively, completion of an approved apprenticeship in Mechanical or Electrical Engineering
  • Proven experience in servicing and repairing generator sets, particularly FG Wilson, Cummins, or similar (Essential)

Troubleshooting & Communication

  • Strong fault-finding skills and effective communication abilities

Field Service Experience

  • Prior experience working in a field service role (advantageous)

Driving & Licencing

  • Full driving licence required

Customer Awareness

  • Demonstrated ability to understand and meet customer requirements efficiently and effectively

Independence and Teamwork

  • Capable of working independently and as part of a team

Competency Cards

  • ECS/CSCS or CCNSG competency card preferred but not essential (training can be provided if necessary)

OVERTIME RATES:

Rates apply to hours worked outside of standard times, as outlined below:

Monday - Friday:

12am to 4am - Double Time

8am to 5pm - Standard Time

5pm to Midnight - Time and Half

Saturdays:

12am to 4am - Double Time

4am to Midnight - Time and Half

Sundays & Bank Holidays:

All hours - Double Time

NB. We carry out DBS checks on our workforce due to the nature of our work, and any offer is dependent on satisfactory references being obtained.

All applicants must be eligible to work in the UK.

To apply forward your CV and covering letter to recruitment@powerelectrics.com

If you do not hear from us within two working weeks, then your application has not been successful on this occasion.

Job Types: Full-time, Permanent

Pay: Up to £40,025.00 per year

Benefits:

  • Company pension
  • Free parking
  • Life insurance
  • On-site parking
  • Private medical insurance
  • Sick pay

Experience:

  • Diesel generator: 5 years (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: On the road

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