accounts assistant jobs

Responsible to: Charity Services Manager
Hours: 10 hours per week (some flexibility for the right candidate).
Requirements: Due to the nature of the clients we work with, we can only accept applicants who are 18+ years old.

Job Overview
Are you passionate about supporting the most vulnerable in our community? We are seeking a highly organised and proactive individual to provide comprehensive administrative support. The ideal candidate will possess excellent communication skills and a strong ability to manage multiple tasks efficiently. This role is essential in ensuring smooth daily operations and supporting the needs of the executive team. This is a varied and rewarding role that will enable you to make a real difference to the community. This role will combine high level support in office administration, finance, compliance and governance.

Main Responsibilities

• Provide high-level administrative support to the Charity Services Manager
• Proactively manage the Charity Services Manager’s diary and priorities
• Attend key meetings, track actions, and follow up on deliverables
• Prepare briefing materials, reports and research
• Assist with document and information management, ensuring version control and accessibility
• Support governance processes, including policy tracking, and compliance documentation
• Maintain a central repository of governance documents and ensure accessibility and version control across teams.
• Collaborate with Charity Services Manager to ensure policies and procedures are up-to-date, legally compliant, and aligned with organisational values.
• Act as a professional and approachable point of contact for clients, visitors, and external partners.
• Interact directly with the people we support, demonstrating empathy, respect, and a person-centred approach.
• Triage enquiries, provide signposting, and facilitate smooth communication between clients and support staff.
• Take on office facilities management and undertake any other duties as reasonably required.
• Undertake routine finance activities including accounts administration, payment reconciliation, paying invoices, creating invoices and gift aid administration.
• Support with the maintenance of accurate records.
• Plan and coordinate charity events such as Board Meetings, AGM, fundraising events & social events.
• Undertaking other general administrative duties and social media activities as required.

About you

• Proven experience working as a Personal Assistant/Executive Assistant or part of a busy office administration team.
• Proven experience of providing administrative support on several different projects.
• Experience in policy development, governance, or compliance within a regulated environment is desirable.
• Highly motivated, organised who can work effectively with minimal supervision, but who also enjoys being in a team environment.
• Excellent planning, prioritisation and time management skills, plus ability to respond effectively to changing workloads and priorities.
• Excellent interpersonal and communication skills.
• Problem-solving attitude with high levels of flexibility and ability to work through ambiguity.
• Able to take the initiative and work independently.
• Experience using finance software such as Xero.
• Experience using Canva to create reports and presentations.

Job Types: Full-time, Permanent

Pay: £12.80 per hour

Benefits:

• Casual dress
• Company pension
• Discounted or free food
• Free parking
• Health & wellbeing programme
• On-site parking
• Store discount

Education:

• A-Level or equivalent (required)

Experience:

• Xero (or equivalent) : 1 year (preferred)
• office administration: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person