Full job description
An opportunity has arisen to join the Health Visiting service as an Administration Clerk to play a key role in supporting child health services across the community.
The post-holder will work with the Health Visiting Team Leader and Health Visiting Team, offering administrative support. You will share responsibility for providing practical support in using the Cypris (Child Health System) to answer queries, arrange appointments for Health staff and carry out general filing duties.
The post holder will also need to be trained in navigating the WCCIS system which is the Health Visiting data base.
You will provide vital administrative support to the Health Visiting Team, ensuring smooth and efficient service delivery.
Key responsibilities include managing correspondence, scheduling meetings, preparing agendas and minutes, and maintaining accurate records using the Cypris child health system. You’ll handle telephone enquiries professionally, assist with health promotion activities and events, coordinate training, and manage resources.
This role also requires adherence to Health Board policies, confidentiality, data protection, and safeguarding standards at all times. If you’re organised, proactive, and passionate about supporting families, please apply for this role.
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
Numerous mental health and learning disabilities services
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 26/01/2026
