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Job Post Details
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Enterprise Architect Senior Manager – End User Technology
Enterprise Architect Senior Manager – End User Technology
Job details
Full job description
Connect to your Industry
The enterprise architecture team is responsible for helping the Deloitte NSE business make more well-informed decisions about where and how they spend their change capacity, which is limited by available budget, people, management, and the business’ ability to absorb change. Influence the planning, budgeting, and ongoing investment processes to move the firm closer to a future state architecture that delivers against the vision and that improves user experience, is more effective, cost efficient, agile, sustainable, resilient and secure.
You will join an established team of Enterprise Architects committed to identifying and
implementing innovative technologies to ensure that Deloitte remains the leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, legal and related services.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
We are seeking a highly experienced and accomplished Senior Enterprise Architect - End-User Technology, to provide strategic leadership and technical expertise in the design, development, and implementation of our end-user computing strategy. This pivotal role requires a deep understanding of end-user technologies, enterprise architecture principles, and best practices, with a focus on delivering a seamless, secure, and productive user experience across a complex and evolving technological landscape. The successful candidate will be a visionary thought leader, influencing technology direction, driving innovation, and acting as a trusted advisor to senior leadership and operations teams. Prior experience within a Big 4 firm, particularly with an understanding of Deloitte's operational landscape and client-centric approach, will be highly advantageous.
Connect to your skills and professional experience
Essential
- Develop and champion a long-term vision and comprehensive architecture roadmap for all end-user technologies, including mobile devices, laptops, desktops, virtual environments, and office small end-user technology (e.g., desk screens, connectivity, printers, peripherals), aligning it with overall business strategy and anticipating future technological needs.
- Build effective working relationships with key vendors, influencing future product development, and ensuring products are closely aligned to Deloitte requirements.
- As a member of the Global Laptop Steering Committee, you will actively participate in negotiating and setting of future computing hardware standards for all member firms.
- Lead the evaluation, selection, and standardisation of cutting-edge end-user technologies and peripherals. This includes defining enterprise-wide standards, guidelines, and best practices to ensure consistency, interoperability, security, and optimal user experience across the firm, considering factors such as cost, performance, security, user adoption, vendor capabilities, and long-term strategic alignment.
- Lead the design of complex and innovative end-user computing solutions, ensuring scalability, security, high availability, and a superior user experience. Deliver comprehensive high-level design documents (HLDs) for the implementation of new end-user technology solutions, ensuring clarity and accessibility for diverse audiences.
- Collaborate extensively with other IT teams (e.g., Security, Infrastructure, Applications), business stakeholders, and project managers to ensure seamless integration of end-user technologies with existing systems and emerging enterprise solutions.
- Proactively identify and assess emerging trends and technologies in end-user computing, including areas such as AI, machine learning, augmented/virtual reality, and advanced collaboration tools. Translate these insights into actionable strategies and architectural patterns for the firm.
- Manage and mitigate risks associated with end-user technology adoption, ensuring strict compliance with security policies, regulatory requirements (e.g., GDPR, local data protection laws), and industry best practices. Proactively address potential vulnerabilities and ensure robust endpoint security and data protection.
- Conduct regular architectural reviews of end-user technology infrastructure and applications, identifying areas for continuous improvement, optimisation, cost reduction, and enhanced user productivity.
- Provide expert-level technical support and troubleshooting for complex end-user technology-related issues.
- Provide strategic guidance and leadership to the end-user technology team, mentoring and developing junior architects and engineers, fostering a culture of technical excellence and continuous learning.
- Proven track record of successfully leading and delivering complex end-user computing architectures, demonstrating strong leadership, communication, and collaboration skills.
- Deep understanding of end-user technologies, including operating systems (Windows, macOS, iOS, Android, ChromeOS), mobile device management (MDM), virtual desktop infrastructure (VDI), cloud-based end-user solutions (e.g., Microsoft 365, Google Workspace, SaaS applications), and collaboration tools.
- Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Strong analytical and problem-solving skills, with the ability to think strategically and creatively to solve complex challenges.
- Participate actively in industry events and conferences, staying current on best practices and emerging technologies, and sharing knowledge and insights with the team and the broader firm.
Preferred
- Bachelor's degree or equivalent in Computer Science, Information Technology, or a related field; a Master's degree is highly preferred or equivalent
- Proven years of experience in IT architecture, with established experience on end-user technologies in a large, complex enterprise environment.
- Strong understanding of end-user security best practices, compliance regulations (e.g., GDPR), and risk management frameworks.
- Proven ability to lead and mentor teams, fostering a collaborative and high-performing work environment.
- Relevant industry certifications (e.g., Citrix Certified Architect, VMware Certified Professional, Microsoft Certified Solutions Expert, AWS Certified Solutions Architect, Azure Solutions Architect Expert) are highly desirable
- Prior experience working with one of the Big 4 firms (Deloitte, PwC, EY, KPMG)
Connect to your business - Enabling Functions
Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.
Technology and digital services
From architecture and delivery of new IT systems to IT risk and security, we manage the relationships between the business and our Technology and Digital Services teams. We also help with the delivery of day-to-day operational technology and digital support to the rest of the business.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request.
Connect with your colleagues
“Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. “– Deloitte Employee
"We’re in the process of transforming the way we do resourcing, to future proof our offering. It’s exciting and there’s never been a better time to join us.” - Jhon, Enabling Functions
Our hybrid working policy
You’ll be based in Bristol, Cardiff, or Manchester with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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