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    • Familiar with bakery equipment and kitchen organisation.
    • Collaborate with the bakery team to ensure smooth operations.
    • Knowledge of food‑safety best practices.
    • Keeping the bakery clean and tidy every shift.
    • Monitoring ovens and bake times.
    • Job Types: Full-time, Permanent.
    • Manage and motivate bakery staff to deliver excellent customer service.
    • Preferred: previous experience in a bakery or food production environment.
    • 1-2 years experience within a bakery environment/commercial kitchen.
    • Participate in creative sessions to share ideas that reflect the bakery's brand and…
    • To delight the customer by delivering the ‘best Gingerbread in the world’ through expert baking skills, maintaining high quality standards, and ensuring…
    • As a bakery production operator, you will assist in the production or our award-winning products to the highest standards of food safety, output, quality,…
    • Staff discounts and other bakery perks.
    • Full training and induction will be given.*.
    • Weighing and scaling ingredients accurately.
    • Work is normally weekdays with 1 in 6 Saturday morning shifts however during busy periods, there may be more hours available.
    • Baking of products once trained.
    • The ideal candidate will have a strong background in meal preparation and culinary arts, with a commitment to food safety and quality.
    • You should have excellent communication skills with in-depth knowledge of several pastry & chocolate work methods, ingredients, equipment, and processes.
    • A chance to be part of a young, ambitious independent bakery with huge potential.
    • Have proven experience as a baker/pastry chef in a high-quality bakery or…
    • High volume artisan baking: 3 years (required).
    • Lead, motivate and support the bakery production team.
    • Previous experience within a commercial bakery or food manufacturing environment.
    • If you have a background in food production, kitchen work, or simply a passion for baking and a strong work ethic, we want to hear from you.
    • Oversee daily production with a calm, organised approach, ensuring every bake meets our standards for consistency, presentation and customer satisfaction.

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Job Post Details

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Customer Team Member - job post

Co-op
3.4 out of 5 stars
124 Henley Road, Reading RG4 6DH
£12.60 an hour - Permanent, Part-time

Location

124 Henley Road, Reading RG4 6DH

Benefits

Pulled from the full job description

  • Paid training
  • Employee discount
  • Company pension

Full job description

Customer Team Member
Location: 124 Henley Road Caversham, Reading, RG4 6DH
Pay: £12.60 per hour
Contract: 16 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs.

We’re looking for Customer Team Members to join our team at Co-op.

When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you'll do
  • Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
  • Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
  • Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
  • Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
  • Support your local community – get involved in all kinds of activities and events!
This job would suit people who have
  • A genuine care for the needs of customers and members
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • A positive approach to change and problem solving
  • The flexibility to work a range of different shifts
Why Co-op?
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands
  • A pension scheme with up to 10% employer contributions
  • Stream– a money management app giving you access to a percentage of your pay as you earn it
  • 31 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24/7 employee assistance service
  • Full, paid training and dedicated support for your personal development and career progression
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
Building an inclusive workplace

We’re building diverse and inclusive teams that reflect the communities we serve.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.
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