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Job Post Details

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Caracoli Coffee Shop Manager - job post

Heidi
New Alresford SO24
From £32,000 a year - Permanent, Full-time

Location

New Alresford SO24

Benefits

Pulled from the full job description

  • Employee discount
  • Store discount
  • Company pension
  • Flexible schedule

Full job description

Hello, we're Caracoli, Part of the Heidi Group — www.heidibakery.co.uk

We are looking for an outstanding Café/Bakery Manager to join our bakery team!

Heidi is an expanding bakery and coffee-shop brand with 7 stores across London, Berkshire, Surrey and Hampshire - and growing.

We bake everything from scratch in-house, using high-quality ingredients (many sourced from the continent) so our products truly stand out on the high street. From French pastries, pizzas and quiches to salads, speciality cakes and exceptional coffee. Everything is freshly prepared and beautifully presented.

If you love great food, great coffee, great people and the buzz of a fast-paced location, we’d love to hear from you.

Why join Heidi?

  • Sociable and flexible working hours
  • Be part of a growing, ambitious business. We’re looking for proactive, “can-do” people
  • High Street location
  • Salary dependent on experience
  • Tips + employee discount
  • Free staff meals

Who You Are

  • A natural leader with a cheerful, welcoming personality
  • Experienced in managing a café, bakery, or similar food & beverage operation
  • Able to deliver consistently great customer experiences - even during peak periods
  • Passionate about quality, cleanliness, and high standards
  • Confident with coffee and bakery service (preferred but not essential)
  • Strong communicator with the ability to motivate and develop a team
  • Organised, adaptable, and ready to take ownership of a busy site
  • Comfortable working early mornings and daytime shifts

Key Responsibilities

As General Manager of our New Alresford bakery, you’ll be trusted with:

  • Leading and motivating your team to deliver exceptional service every day
  • Managing daily operations and ensuring smooth shifts
  • Liaising closely with the Operations Manager
  • Ensuring all front-of-house checks are completed accurately and on time
  • Owning branch online reviews and customer communications
  • Enforcing strict food hygiene and health & safety protocols
  • Training and developing your team in line with Heidi brand standards
  • Driving sales through great service, product knowledge and up-selling
  • Managing rota planning, stock levels and general site organisation
  • Stepping in wherever needed to keep the bakery running seamlessly
  • Supporting additional duties as required

Job Type

Full-time In-person, based in New Alresford, Hampshire

Schedule

Day shifts only

Benefits

  • Tips
  • Employee / store discount

Job Types: Full-time, Permanent

Pay: From £32,000.00 per year

Benefits:

  • Company pension
  • Employee discount

Experience:

  • Management: 3 years (preferred)
  • Barista: 2 years (preferred)

Work Location: In person

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