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    • Delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe.
    • A free meal and a drink, when working.
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Job Post Details

Front of House Staff
The Alma pub
·
3.4
Painters Forstal Road, Faversham ME13 0DU
Part-time, Permanent, Full-time

Job details

Pay information not provided
Free parking, Discounted or free food, On-site parking
Part-time, Permanent, Full-time
Weekend availability
Painters Forstal Road, Faversham ME13 0DU

Full job description

Job Summary
We are seeking enthusiastic and professional Front of House Staff to join our young, passionate team. The ideal candidate will deliver exceptional customer service in a welcoming environment, ensuring guests have a memorable experience. This role involves engaging with customers, managing orders, and supporting the overall operation of the establishment. Previous experience in hospitality or food service is advantageous, but additional training will be provided for the right candidate. All positions are paid.

We are a quaint, traditional, tightly-knit, family-run country pub, with busy peak times. Our main priority (for front of house staff) is on understanding and managing a food service, being a bar person is the easier part of the role.

Duties

  • Greet guests warmly and provide attentive customer service throughout their visit
  • Take food and beverage orders accurately and efficiently
  • Serve food and drinks in a courteous and timely manner
  • Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations
  • Ensure compliance with food safety standards and hygiene regulations
  • Handle payments accurately using the POS system
  • Support catering functions and special events as needed
  • Collaborate with team members to ensure smooth daily operations
  • Address guest enquiries promptly and professionally

Qualifications

  • Previous experience in catering, serving, or hospitality is desirable but not essential; full training will be provided for motivated individuals
  • Knowledge of food safety standards is a plus
  • Experience as a barista or in restaurant service is advantageous
  • Strong communication skills and a friendly demeanour
  • Ability to work efficiently under pressure during busy periods
  • Flexibility to work shifts including weekends and evenings if required
  • A proactive attitude with excellent organisational skills
  • Personal presentation that reflects professionalism and hospitality standards

We welcome applicants who are passionate about delivering outstanding guest experiences and eager to develop their skills within the hospitality industry.

Job Types: Full-time, Part-time, Permanent

Pay: £11.00-£14.00 per hour

Expected hours: 10 – 30 per week

Benefits:

  • Discounted or free food
  • Free parking
  • On-site parking

Work Location: In person

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