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    • Increase staff confidence when supporting complex behaviours.
    • Working directly with individuals who have learning disabilities, autism and mental health…
    • Time to Care: With full-time caseloads capped at 12 people, you have the space to build deep, lasting relationships and provide quality support.
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    • Skilled in developing Positive Behaviour Support plans and interventions to increase skills and reduce behaviours of concern.
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    • Skilled in developing Positive Behaviour Support plans and interventions to increase skills and reduce behaviours of concern.
    • Job Type: Full-time (Fixed Term).
    • Promote proactive and least restrictive approaches to behaviour support.
    • Minimum 2 years’ experience supporting individuals with Autism, Learning Disabilities,…
    • Autism Assessment Hub, a part of The Antser Group, provide private dyslexia and dyspraxia assessments.
    • We specialise in providing managed assessments and…
    • Confident working with pupils with a high level of need which may include dysregulated behaviours.
    • Working one to one with pupils within small classes and in…
    • Comfortable working with adults who exhibit challenging behaviour and supporting with personal/intimate care where required.
    • Pay: £25,000.00 per year.
    • Demonstrate the ability to complete behaviour assessment tools and write reports relating to behaviour to a high standard.
    • Driving License and access to a car.
    • Gather detailed information about development, communication, social interaction, behaviour, sensory needs and functional impact.
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    • The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services…
    • Support crisis prevention, de-escalation, and proactive behaviour management.
    • Develop, implement, and regularly review Positive Behaviour Support (PBS) Plans…
    • Provide specialized behavioral therapy to children with special needs, focusing on behavior modification and skill development.
    • ABA / PBS: 1 year (required).
    • ADHD Assessor (Children & Young People) (Full-Time / Part-Time).
    • Essential requirement: Minimum 12 months’ experience conducting ADHD diagnostic assessments…
    • Offer training and advice to key workers on managing challenging behaviours and promoting positive outcomes.
    • Benefits:* 28 days holiday (including bank holidays…

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Job Post Details

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Digital Services and Systems Team Leader - job post

Reigate & Banstead Borough Council
3.6 out of 5 stars
Reigate Town Hall Castlefield Road, Reigate
£48,075 - £62,004 a year - Permanent, Full-time

Location

Reigate Town Hall Castlefield Road, Reigate

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Company pension
  • Cycle to work scheme

Full job description

Job reference
REQ000977
Date posted
10/12/2025
Application closing date
06/01/2026
Location
Town Hall, Reigate
Salary
£48,075 to £62,004
Employment type
Permanent, Full time
Contractual hours
36
Basis
Full time
Job category/type
IT
Blank
Job description

Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: £48,075 to £62,004
Basis: Permanent, Full time 36 hours per week


Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.


About the Role
As the Digital Services & Systems Team Leader, you will:
  • Lead a team of three Business Improvement Analysts and three System Support Analysts.
  • Develop and maintain a forward-looking, agile business application architecture to support council services.
  • Contribute to ICT strategy, ensuring compliance with national and local standards.
  • Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
  • Drive digital transformation initiatives, including service design, form building, and automation.
  • Champion user-centred design and accessibility across all digital services.
  • Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
  • Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
  • Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
  • Support systems administration for both legacy and modern cloud platforms.
  • Plan and coordinate software rollouts, including governance, training, and change communication.
  • Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.

What We’re Looking For
  • Proven experience in digital services, systems leadership, or ICT project management.
  • Strong analytical, problem-solving, and communication skills.
  • Experience with digital transformation, automation, and user-centred design.
  • Ability to manage multiple priorities and foster cross-functional collaboration.
  • Commitment to continuous improvement and innovation.


Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!


Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.


We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.


Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.


We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.


Closing date: Tuesday 6 January 2026 at 23:59
Interview date: Monday 19 January 2026


Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.


Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.


Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.


Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead

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