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    • Previous management or supervisory experience within a customer-facing, business support, administrative or information management environment.
    • The business takes a human-centric approach to service, working in partnership with its clients to improve satisfaction and drive innovation.
    • Build strong relationships with Workplace leadership, business stakeholders and service partners.
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    • Interpretation and analysis of information memoranda, business plans, publicly available information on the target business.
    • An ACA qualification or equivalent.
    • Partner with teams across the business to deliver seamless, joined-up customer experiences and remove barriers across the customer journey.
    • Lead business improvement and operational efficiency projects.
    • Experience with business development or sales growth.
    • Experience in IT, HR or manufacturing.
    • Strong record of building or transforming support operations in a scaling business across people, process, technology and performance.
    • Strong knowledge of business applications, including enterprise systems such as ERP and CRM.
    • Solid understanding of business analysis, process improvement, and…
    • Provide exceptional customer support by addressing inquiries via phone or email promptly and professionally.
    • This vital role involves managing office workflows,…
    • Helping create safer neighbourhoods and thriving local business districts.
    • We’re looking for a confident, organised, and proactive leader who understands that…
    • Have previous experience in business support, office management or administrative management.
    • Be confident providing PA and administrative support to senior…
    • You’ll provide high-level strategic support to the leadership team, acting as a trusted link between senior leaders, internal teams and external partners.
    • At Fairhive, we’re looking for an Operations Business Manager – Repairs to lead the delivery of our responsive repairs service, ensuring our homes are…
    • You will have excellent problem solving skills, using insight and evidence to identify gaps, recommend solutions and support practical change.

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Job Post Details

General Manager
Lounges
·
2.8
Bangor LL57 1UL
£36,000 - £43,000 a year
Full-time

Job details

£36,000 - £43,000 a year
Company pension, Discounted or free food
Full-time
Bangor LL57 1UL

Full job description

Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management

The Good Stuff

  • Overtime pay for every hour worked over contracted hours!
  • Staff food on every shift
  • 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The most talked-about staff party in hospitality - Loungefest!
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Great opportunity for personal development and career progression in a fast growing business
  • Achievable bonuses
  • Tips shared equally across the team, based on hours worked
  • Christmas and Boxing Day off!

What you'll bring

  • You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, caf or coffee shops.
  • You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
  • You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
  • Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram

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