New Manager Training: Definition, Benefits and Methods

By Indeed Editorial Team

30 November 2021

Managers can have a significant impact on the growth, development and success of an organisation. This is why new manager training is often an important first step for those who gain managerial positions. Understanding what this type of training programme is and why it's beneficial can be helpful if you aspire to be a manager or if you're in charge of training them. In this article, we explain what manager training is and why they're needed.

What is new manager training?

Whenever an organisation hires or promotes new managers, it often has a new manager training programme to acquaint individuals with their daily tasks. This training can also help new managers acquire the skills needed for their roles, such as leadership and organisation. Managers might benefit from a more in-depth understanding of the company, its leadership, stakeholders and culture.

When hiring a manager, an organisation would look for individuals who already have these skills, competencies and knowledge and then hire or promote them to managerial roles. Having a standard training programme helps ensure that all new managers possess the minimum requirements. This helps an organisation ensure that it has the same standards of quality that apply to all of its managers.

Related: 10 Good Manager Qualities That Help Teams Succeed

The importance of new manager training

Training new managers can be very beneficial, both for them and the organisation as a whole. This is because managers typically oversee the work of other company personnel, and ensuring that managers are competent can improve the effectiveness of a company's teams. Some of the benefits of manager training are as follows:

  • Increased productivity**:** Managers who are well acquainted with their teams and the company are more likely to make sound decisions. Consistent decision making can lead to increased productivity.

  • It saves time**:** Instead of waiting for new managers to acquaint themselves with the demands of their new role and acquire the necessary skills, manager training can provide them with a tailored training programme. New managers can get used to their positions faster, as they're not preoccupied with adapting to their new role and environment.

  • Improved retention rates**:** Most of a company's employees are guided by managers, and ensuring that these managers are competent can increase employee satisfaction and motivation. This can then lead to increased retention rates, as staff are more likely to stay if they like their managers.

  • More confident managers**:** Manager training is given to individuals who are either new to the company or who have never held a managerial position and are naturally apprehensive. Equipping these individuals with the necessary knowledge and skills can reassure them of their abilities and increase their confidence levels.

Related: 8 Management Job Titles and Their Primary Duties

Key skills for new managers

Manager training often includes a skills component. This allows the company to ensure that all of its managers possess the same skill set, which can help them in their new roles and increase their contribution to company success. Some of the more important management skills that may be imparted through manager training might include:


Although almost every employee benefits from good communication skills, this is especially important for new managers to develop and improve. Managers often give their teams constructive feedback, instructions and answer their questions. Managers can also resolve disputes, communicate with external suppliers and contractors, report to company directors and cooperate. This involves the ability to express your opinions clearly and concisely while listening to others. A manager's communication skills are vital to motivate their teams and inspire them to produce better work.

Related: What Are Communication Skills?

Project management

An organisation's managers are often in charge of implementing projects. Even if the company doesn't operate in this manner, project management skills can be very beneficial to anyone who's in charge of overseeing others. Project management involves the implementation of plans based on specified budgets, timelines and resource constraints. It can also involve managing the work of external contractors and ensuring that important stakeholders are satisfied. In almost any setting, these abilities are going to be useful to a new manager.

Related: What's the Difference Between a Manager and a Supervisor?


Managers are typically responsible for ensuring that their respective teams or departments complete their tasks promptly. Managers benefit from effective delegation, as they're in charge of assigning tasks to individual team members. In many cases, managers might perform the tasks themselves, and knowing when and how to delegate can help them ensure that task allocation is as effective as possible.

Staff management

One of the primary responsibilities of a manager is managing a team of individuals. These people might come from a wide variety of backgrounds and cultures. Managers benefit from knowing how to adapt their approach based on the individual or team in question. A good manager knows how to use their team's complementary abilities to produce the best results for the company.

Also, knowing what motivates and drives different people can help with overall performance. Managers benefit from knowing how to motivate people with different priorities, resolve disputes and give useful feedback.

Related: Guide to People Management: Steps and Skills for Success

Methods for training new managers

If you have never trained a manager, it can be hard to know where to start. Based on an organisation's needs and resources, it may employ different methods for training new managers. Some of the more common methods include:

Self-paced online learning

This type of learning course can be convenient due to its accessibility. New managers can often access these through their workplace computers, smartphones or even at home. As they're self-paced, every new manager can go through the course material at a pace that allows them to learn optimally, meaning that those individuals who take more time aren't going to slow down their colleagues. Managers can take notes, learn about methods and techniques, watch video examples and review old segments at their leisure. Organisations can develop their dedicated courses for this purpose or acquire ready-made courses.

Related: How To Become an Online Tutor


Perhaps the most traditional method for imparting new information and skills is the use of books. The benefit of using books to learn is that many people can use them over several years. Remember to check that these resources are up-to-date with industry best practices.

Like self-paced online learning, books also allow each manager to proceed at their own pace and review old modules as they wish. These books can be taken home for the new managers to continue their learning. Some companies may develop reviews or tests to ensure that new managers have fully comprehended the book-based material they're issued.

Workshops and seminars

Another traditional method is the use of in-person workshops and seminars. These can be useful if a company intends to train several managers at the same time and wishes to ensure that they're all receiving the same information. This is also an opportunity for senior managers and executives to guide the training process for new managers. Workshops and seminars can allow new managers to benefit from the knowledge and experience the company has. Workshops and seminars are also more interactive than books or online courses, as attendees can ask questions and receive individual attention as needed.

The only downside is that everyone is expected to proceed at a similar pace. This can prove worthwhile as it allows new managers to learn from experienced company professionals. Workshops and seminars are also arguably the best way of ensuring that new managers understand the company's culture and values. They can also help new managers get to know one another during these events, which can be good for company cooperation.

Mentorship programmes

A mentorship programme can be a good way of training and inducting new managers if the organisation already has a sufficient number of senior or experienced managers. Each new manager would be assigned to a senior one, and the senior manager can introduce their partner to the company's specific needs, train them in the relevant skills, and help them understand the company's culture and priorities.

New managers benefit from seeing an experienced manager perform their functions in-person and can also ask questions and get to know important figures in the company. A mentorship programme provides a networking opportunity where new managers can draw on a mentor's experience years after completing the programme, benefiting their long-term development.

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