How to write a hospitality CV with effective examples

By Indeed Editorial Team

Updated 19 July 2022 | Published 29 September 2021

Updated 19 July 2022

Published 29 September 2021

The hospitality sector is one of the most varied sectors. Hospitality roles available can often be competitive among candidates. Figuring out how to differentiate your application from other candidates lies largely in how you present your CV. In this article, we answer some common hospitality CV questions and provide examples of how to write a hospitality CV.

What is a hospitality CV?

A hospitality CV is a targeted CV detailing your experience and achievements that help you gain employment in the hospitality sector. The hospitality sector is diverse and includes hotels, eating and drinking establishments, conference and corporate facilities, spas, travel and tourism companies and events organisers. Jobs can include waitresses, receptionists, events planners, bar staff, travel operators, sales staff and many more.

Read more: 11 diverse hospitality jobs

Planning your CV for hospitality management

Before you sit down to write your CV for a hospitality job application, it's important that you take the time to plan accordingly. When planning a CV, remember to keep the role and job description you are applying for in mind. Employers generally prefer to see CVs that are closely tailored to the role the applicant is interested in, as opposed to generalised CVs.

Because of this, aim to only note down the information that is relevant to the job role. Taking a look at some CV examples before you start to write clarifies and aids your writing process and makes writing a CV for a hospitality job quicker and easier. Ask a friend or family member who works in hospitality to see their CV.

Related: How to write a job description template

What to include in a hospitality CV

As is the case with any CV, there are a number of things that need to be mentioned in a CV for hospitality management. These include:

  • your education history from GCSE level upwards

  • your work experience relevant to the hospitality industry

  • any relevant volunteering experience

  • any relevant training or awards received

You may also wish to include references. However, this is not necessary unless an employer has specifically requested for you to do so. If you have prior experience in the hospitality industry, it's also important to mention any formal training you received while on the job. This could include any knowledge of booking software, experience handling a till and money or training in the safe handling of hygiene and sanitisation products. There are also a number of other skills that may not be specifically relevant to the hospitality industry but are beneficial nonetheless.

Such skills include being fluent in another language, being computer literate and having mathematical aptitude. It's always advisable to take care when adding experience to your CV, making sure the skills are absolutely relevant to the role. Recruiters want CVs to be concise, so being as efficient as possible when it comes to including your experience is vital. For example, include work experience as a cashier in a local supermarket as it enabled you to develop a range of interpersonal skills, such as customer management and teamwork.

Related: How to write a hospitality cover letter (with template)

How to write a hospitality CV

Once you've planned what you wish to include in your CV, it's time to start writing. There are a number of things to include in a hospitality application, including the following:

  • The correct format. Typically, most people write CVs using a word processor. However, any format is acceptable as long as you can export it in either a .pdf or .doc format.

  • Previous training. With many hospitality jobs, your personal skills hold equal importance to your experience and education. Because of this, it's recommended that you dedicate some of your CV space to exploring how your previous training has aided in the development of these interpersonal skills.

  • A concise writing style. It's crucial that you are concise in your sentences when writing a CV. Employers only spend a matter of seconds reading a CV, so you need to quickly and clearly articulate why you are a strong candidate for the position.

Related: How long should a CV be?

How do you write a hospitality CV with no experience?

Don't worry if you haven't got hospitality experience on your CV. Housekeeping and waiting roles are suitable first jobs for those fresh out of school. Due to this, hospitality employers frequently get CVs without previous experience in the sector. When this is the case, it's crucial that you demonstrate an awareness of the role you're applying for and how your personal interests or education benefits you in this role.

Example: Playing football once a week has given me many transferrable skills that are useful at work. I have to think quickly, communicate with the team and take control of difficult situations. All of these skills are desirable in this hospitality role.

Good skills to include in your CV for a hospitality job

As mentioned previously, a crucial part of any successful employee in the hospitality sector is possessing the right skills. Below are just some of the many skills to communicate in your CV for a hospitality job application if you wish to impress employers:

  • adaptability

  • teamwork

  • conflict resolution

  • leadership

  • agility

  • communication

  • confidence

  • multitasking

  • flexibility

  • cultural awareness

There are many ways throughout your CV that you can demonstrate you possess these skills. Whether you choose to articulate an aptitude for such skills through your work experience, volunteering or personal interests, ensure that you tell employers exactly how you possess these skills and how they can help you thrive in the advertised role.

Read more: The top hospitality skills for CVs (with job examples)

Hospitality CV examples

Here are some examples of CVs for hospitality roles:

Example 1: a CV with hospitality work experience

John Harcourt
Oxford, England
+44 (0)7654 123456
johnharcourt@email.com

Summary
I am a hardworking individual with eight years of experience working in a multitude of hospitality roles, including housekeeping, waiting and working dinner shifts. I thrive in busy environments and enjoy working as part of a team.

Education
Wolsey High School, September 2009 - July 2014
Eleven GCSEs between A* and B, including Maths and English.

Work experience
Wolsey Grand Hotel, waiter, May 2014 - October 2018
In this role, I regularly worked full-time within a team to serve more than 200 guests during a breakfast shift. Responsibilities included seating and serving guests by anticipating their needs, de-escalating conflict and listening to complaints, cleaning the restaurant and the safe handling of cleaning equipment and stocking up the food and prep stations before and after service.

Skills

  • Conflict resolution

  • Multitasking

  • Leadership

  • Adaptability

  • Communication

  • Additional Level 2 Food Hygiene Certificate, awarded February 2015

Example 2: a CV without previous hospitality work experience

Charlotte Archer
London, England
+44 (0)7654 729452
charlotte.archer.1@email.com

Summary
Recent secondary school leaver looking for my first full-time job now that my studies have finished. I am interested in the hospitality industry as I am a people person and enjoy both working in and leading a team. I have a number of hobbies and volunteering experiences that have helped me to develop my interpersonal skills.

Education
Bramley St John Secondary School, September 2016 - July 2021
Eleven GCSEs between 6 and 9, including Maths and English.

Volunteering
Scouts, Youth Leader, April 2019 - September 2020
During my voluntary experience as a Youth Leader at my local scouts camp, my daily roles included ensuring all individuals were safe, organising and running activities that met the expectations of the charges present, communicating with other Youth Leaders and delegating tasks to those in a similar position. As a result, I developed my teamwork and leadership skills.

Personal interests
I have many personal interests and hobbies that I believe make me a good candidate for this role. Firstly, I play in a casual football league one day a week. In addition to being fit and healthy, this also allowed me to improve how I work within a team and remain committed to the role I play. I also enjoy creative writing and, due to this, I can write quickly and clearly. I believe this skill of written communication is highly important for a waitress.

I was additionally a member of a debate team during high school, and I believe many skills gained from this are helpful in hospitality. This includes being able to articulate my thoughts clearly, resulting in great customer and team communication that benefits me at all times.

Skills

  • Teamwork

  • Communication

  • Determination

  • Agility

  • Confidence

Disclaimer: The model shown is for illustration purposes only, and may require additional formatting to meet accepted standards.

Related:

  • Writing a CV with no experience

  • What are hospitality jobs? (A comprehensive career guide)


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