Tips for getting IT jobs without experience (With 7 roles)

By Indeed Editorial Team

Published 14 November 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

The information technology (IT) industry is a wide and varied field, with jobs to suit all experience levels. Employment in the IT industry can provide opportunities to build a skill set that you can transfer across multiple roles. When starting your IT career, you might benefit from knowing what types of jobs are available to someone without any experience. In this article, we explore tips for getting IT jobs without experience and list seven entry-level IT roles that you can pursue.

Tips for getting IT jobs without experience

Here are some tips you can follow to help you get IT jobs without experience:

Do your research

Research the company you're applying to and make sure you understand their products or services. Employers typically look favourably on candidates who demonstrate a genuine interest in their company. Doing your research can also help you perform better during the interview process, as you can match your skills to those a potential employer seeks for the role you're applying for.

Related: Software developer interview questions and sample answers

Highlight your skills

In your cover letter and CV, highlight any skills or experience that may be relevant to the job you're applying for. Even if you don't have direct IT experience, you may have transferable skills from other jobs or activities. Consider mentioning your problem-solving, computer and customer service skills.

Related: 10 best skills to include on a CV

Get a certification

If you don't have any experience, getting a certification in a specific IT area can help you distinguish yourself from other candidates. There are many online certification programmes available, and some employers may even offer training to help you get one. Look for entry-level certification programmes that are specific to the IT area of your interest.


If you know someone who works in IT, contact them and ask for advice. They may be able to provide you with insight into the industry and connect you with other professionals who can help you start a career in this field. Networking can also help you learn about job openings that may not appear publicly.

Related: 9 types of networking opportunities and their importance


If you're having trouble finding a paid position, consider volunteering in an IT role. This can allow you to build relevant skills, learn more about the industry and meet other professionals in the field. Employers may be willing to hire volunteers who impress them with their work.

Related: How to include volunteer experience on a CV (with examples)

Target entry-level jobs

Targeting entry-level jobs may increase your chances of finding employment. These jobs are for people without experience and typically have less stringent requirements in terms of study or relevant industry knowledge. Although employers generally mention if a posting is for an entry-level role, double-check the listed requirements before applying.

Related: What is an entry-level job? (Plus tips on how to get one)

Apply for jobs that match your skills

Even if you don't have relevant experience, you may still qualify for some roles. Employers can list skills or qualifications as an interchangeable requirement with industry experience. Consider adjusting your CV to better highlight such qualifications.

Related: 11 top job skills: transferable skills for any industry

Consider an internship

If you're a student or a recent graduate, internships can allow you to gain valuable experience in the IT field. Internship offers may include pay, and some may even lead to a full-time job opportunity. Check with your school's career centre or search online for IT internships in your area.

Related: 36 common internship interview questions and answers

7 IT jobs without experience

Here are seven roles in the IT industry that you can pursue without experience:

1. IT technician

National average salary: £23,445 per year

Primary duties: An IT technician, or PC technician, is responsible for installing, repairing and maintaining computer hardware and software. Their typical duties include diagnosing problems, installing and configuring software or hardware and providing training and technical support to users. Effective IT technicians typically have a good understanding of computer systems and components. Familiarity with various types of software and hardware may also be helpful, alongside problem-solving skills for dealing with complex issues.

IT technicians usually begin in entry-level positions and advance to higher-level roles as they gain experience. They may also choose to open their own service centres. This can prevent them from visiting customer locations by having clients come to their centre.

Related: How to become an IT technician (with salary information)

2. Service desk analyst

National average salary: £25,399 per year

Primary duties: Service desk analysts typically operate on tier 1, meaning they have close contact with users and customers by taking calls and providing support following the procedures of a company. They're responsible for diagnosing technical issues and providing solutions to problems. While technical skills can be helpful in this position, soft skills like communication and problem solving may be especially useful. As the role involves dealing with customers and users through calls or emails, effective communication is important.

With experience, service desk analysts can advance to a tier 2 or 3 support role or even a management position. They may also choose to specialise in a certain area, such as network administration or security.

3. Data entry officer

National average salary: £25,570 per year

Primary duties: A data entry officer is responsible for inputting data into computer systems and databases. Their typical duties include verifying data accuracy, correcting errors and updating information. Data entry officers are typically efficient typists having strong attention to detail. They can work independently and follow instructions carefully, and they usually have good organisational skills and meet deadlines effectively.

Data entry officers typically work with a large amount of data that they can use to improve their understanding of the company they work for and the products or services they write about. This role may be a great starting point if you're interested in analysing data or working with databases. Gaining experience in this position can also let you move into roles in customer service or sales.

4. IT sales associate

National average salary: £26,414 per year

Primary duties: IT sales associates are responsible for selling computer hardware and software to businesses and consumers. Their typical duties include generating sales leads, preparing sales proposals, presenting products and providing customer support. Successful IT sales associates demonstrate strong communication and interpersonal skills, are familiar with various computer products and can explain their features to potential customers.

IT sales associates typically start their careers in entry-level sales positions. With experience, they can move into retail management roles or become technical sales specialists. Some IT sales associates may choose to start their own businesses, providing larger-scale IT solutions to customers rather than individual products.

5. Web developer

National average salary: £36,977 per year

Primary duties: A web developer is responsible for creating and maintaining websites. Their typical duties include designing and coding web pages, creating content and conducting user testing. Successful web developers have strong technical skills, including experience with various programming languages and web development tools. They're usually creative, have strong problem-solving skills and can work independently.

Web developers are in high demand as more businesses move their operations online, with work available in various industries, including IT, advertising and healthcare. Some web developers may specialise in a certain type of development, such as e-commerce or mobile app development. Others may work as freelance developers, providing their services to multiple clients.

Related: Web designer vs. web developer: understanding the difference

6. Technical writer

National average salary: £37,868 per year

Primary duties: A technical writer is responsible for producing documentation that helps users understand complex technical concepts, creating and maintaining technical documentation and writing user guides, system administration manuals and even error messages to help users understand how a product works. Their typical duties include conducting research, writing and editing documentation and working with subject matter experts to ensure accuracy. A successful technical writer usually has strong writing and editing skills. Familiarity with technical concepts is also important, as is the ability to understand complex information and communicate it clearly and concisely.

Technical writers may work in several industries, such as IT, engineering and medicine. They can also choose to specialise in one industry or type of documentation, such as software documentation or user manuals. Additionally, they can be contributors to online forums or technical support teams.

Related: How to become a technical writer (with 4 essential skills)

7. Software developer

National average salary: £44,733 per year

Primary duties: A software developer designs, creates and maintains computer programs. Their typical duties include writing code, debugging programs and developing software applications. Effective software developers are often familiar with one or more programming languages, have excellent problem-solving skills and can work independently and as part of a team.

Software developers can work in various industries, including IT, engineering and medicine. By specialising in a certain type of software or programming, they can become senior developers in larger businesses. They may also decide to become freelancers and work on entire projects independently.

Salary figures reflect data listed on Indeed Salaries at time of writing. Salaries may vary depending on the hiring organisation and a candidate's experience, academic background and location.

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