Sales director interview questions (with example answers)
By Indeed Editorial Team
Published 22 November 2022
The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.
When a company starts the recruitment process to find a new sales director, they typically look for candidates with the strengths to carry the department and roll out new and innovative strategies. During the interview, recruiters ask about candidates' core skills, experience and qualifications to find the right person for the job. If you're interviewing for a sales director role, going in prepared with responses for these types of questions makes you appear confident and qualified, improving your chances of success. In this article, we look at various sales director interview questions and provide example answers.
10 general sales director interview questions
At the start of the interview, recruiters ask general sales director interview questions to get to know you. Take a look at some of these general questions below and think about how you might respond:
What is your background in sales?
How do you think your previous employer would describe you as a professional?
What made you enter the sales industry?
What do you like most about working in sales?
What do you dislike about working in sales?
What are your preferred sales strategies or tactics?
What is your experience in management?
What makes you a good candidate for a leadership position?
What do you know about our company offerings?
How do you stay updated on the latest industry trends and innovations?
10 questions about experience for sales directors
Interviewers also ask questions that assess your knowledge and see if you're the right candidate for the job. Some of these questions include:
Do you have any experience performing data analysis?
What techniques do you use to motivate teams?
What performance metrics and indicators do you adopt when measuring a team's success?
What are your preferred tools when supporting sales efforts?
What steps would you take to learn about new offerings from our company?
What techniques do you implement to find new leads?
Can you talk about your previous sales role at your last company and what you did there?
What experience do you have in writing sales reports?
Can you tell me about your decision-making process?
What is your preferred management style?
7 in-depth interview questions for sales directors
Interviewers tend to ask more in-depth questions about the role and your suitability for it later in the interview. Take a look at examples of these questions below:
How would you address a team that was failing to meet quotas?
How would you help a team member falling behind on their sales targets?
How would you celebrate or recognise the achievements of a team member?
What process would you use to delegate tasks across a team?
What strategies would you roll out to help teams improve their performance?
How would you bring in more clients to our business?
Can you describe a time when you worked to a tight deadline and how you handled it?
6 interview questions with sample answers
To help you craft your own compelling responses to sales director interview questions, take a look at the example questions and answers below:
1. What are your preferred sales techniques?
Working as a sales director typically means you're one of the most senior sales professionals at a company, so knowing effective sales techniques is essential. Interviewers might ask this question to assess your knowledge of different sales techniques that could help the company's approach to sales. So try to answer with a few valuable techniques that might suit the business before discussing how you use them.
Example: 'I'm quite fond of bringing in unconsidered needs to a client's attention as a way to strategise sales. It's a good approach if you're looking to stand out from the competition and offer new value to company offerings for the client. To do this requires a good understanding of who the client is before considering different ways that the product might benefit them. In many cases, I've succeeded in visual aids such as demonstrations to showcase these benefits to clients.'
2. Why do you want to work in a leadership role?
Sales directors are company leaders with strong management skills, so interviewers might ask why you think you're an ideal candidate for this position. When you respond, explain why you think you're a good leader and outline some of the core skills you would use in the role. If you have any previous experience in leadership, mention these as examples of your success.
Example: 'When I advanced in my last position in sales, I received a lot more responsibility in terms of management. I grew to really enjoy working with others in a managerial capacity because I could help guide them towards success using my previous experience. I think I'm a strong motivator in a team and help develop strong ties with my colleagues. This, coupled with my ability to consistently meet targets for the business, makes me an ideal candidate for a leadership role.'
3. How do you motivate others?
One of the key attributes of a sales director is the ability to motivate the sales team and push them towards success. An interviewer might ask this question to find out your approach to motivation and if you know of any specific techniques for motivation. Respond to this question by considering your previous experiences motivating others and how you might motivate the team in this new role. If you don't have much experience here, think about how other people have motivated you and what approach was most effective.
Example: 'I've found that the best way to motivate sales professionals is through positive reinforcement and regular feedback. Ideally, I'd set up one-on-one meetings to evaluate employee performance and assess their overall abilities. I tend to focus on the positives first, highlighting any key strengths or achievements. Then, I highlight areas for improvement and frame them in a way that's positive or leads towards a set target. This helps boost motivation levels and makes the work feel more achievable.'
4. How would you go about hiring a qualified sales professional?
A large part of a sales director's job is to bring in the right talent to a company to improve sales figures. To do this requires a good understanding of the right skills and characteristics of candidates, so interviewers might ask this question to see how you handle the hiring process. To create a response to this question, think about any hiring processes you've previously worked on or discuss approaches that you're aware of and like. Then, highlight what these approaches do to bring in and retain the best sales talent.
Example: 'There's a lot that goes into a successful hiring process, but for me, the first step is attracting the right candidates. To do this, I focus on creating a compelling job description and posting it through the right channels, such as social media or job boards. I follow up on all suitable candidates with a phone call to assess their communication skills before advancing towards in-person interviews where I assess skills and behaviours. I aim for transparency throughout this process to keep candidates informed and engaged with the company.'
5. Can you talk about a mistake you made in your last role and any learning outcomes from it?
The best way to look at a mistake or failure is as a learning opportunity rather than a problem. Interviewers might ask this question to see how you move forward from mistakes and whether you view them as strengths or weaknesses. It's also an opportunity to show that you're a person who owns their mistakes. So when answering this question, focus on a small mistake that provided a valuable lesson.
Example: 'When I first made it into a sales director position, I wasn't sure when to stop pushing for sales. My focus was often drawn away from the main responsibilities of the job, and I found myself trying to close deals rather than manage a team. Over time, I learned to keep my focus on team goals, rather than on making a sale. It was a good lesson for me because I understood the importance of coaching teams and mentoring them to success.'
6. What steps would you take to train a new sales professional?
This question looks to identify your abilities in training new hires at the company, which is often the responsibility of the sales director. Interviewers ask this question to assess your knowledge of the importance of onboarding new sales staff and supporting them in achieving their targets. Try to answer this question by going through a plan to bring in and retain staff. Ideally, align your response with the company's hiring process to make it more contextual.
Example: 'My first step in training new sales members is to determine their core strengths and weaknesses. I create a baseline to provide them with a level of competence that allows them to start taking live clients. From here, I focus on regular reviews of work and steadily provide them with more resources and training to sell effectively. I'm also a big fan of coaching, as it allows for tailored training options that improve staff on an individual level.'
Disclaimer: The model shown is for illustration purposes only, and may require additional formatting to meet accepted standards.
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