37 Common Interview Questions for a Social Worker Job (With Example Answers)

By Indeed Editorial Team

Published 25 June 2021

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Social work can be a rewarding and challenging career field. If you secured an interview for a social work position, it's important to prepare in advance for how you plan to highlight your qualifications, skills and suitability for the job. Having sample interview questions and answers to refer to prior to your interview can also be helpful. In this article, we cover 37 common interview questions for a social worker with some example answers to help you prepare in advance so you can make a great impression.

General questions

At the beginning of your interview and when you first meet the interviewers, you can likely expect some general interview questions. These basic types of questions help the interviewer get to know you and start the conversation. Several examples of general interview questions to expect include:

  • Tell me about yourself.

  • What are some of your interests outside of work?

  • How did you hear about our company?

  • What do you know about the role?

  • What qualifies you to work for our organisation?

  • What are your strengths?

  • What is one weakness you are working to improve?

  • What have you accomplished so far?

  • What are your goals?

  • What do you see yourself accomplishing on the job?

Related: Interview Question: "Why Should We Hire You?"

Questions about background and experience

Expect questions that help the interviewer get an idea of your past work performance and job responsibilities. Interview questions like the following examples allow the interviewer to understand your qualifications, abilities and unique skills:

  • In what field do you perform your social work?

  • Why did you choose a career in social work?

  • What credentials do you hold?

  • What do you feel are the most important qualities for social workers to have?

  • What target groups do you have experience working with?

  • Describe your communication style when meeting new clients?

  • How do you keep your caseload organised?

  • Do you have experience collaborating with healthcare and emergency personnel in the community?

  • What is one of your greatest achievements in your profession?

Related: 31 Common Interview Questions and Answers

In-depth questions

It's also likely that the interviewer will ask questions about your competency on the job, how you handle certain situations and other in-depth questions that help them understand how you will contribute to their agency. The following examples include in-depth questions that you may expect to encounter during your interview:

  • How do you feel about visiting clients in their homes?

  • What age groups do you prefer working with?

  • What are your approaches to substance abuse counselling?

  • What methods do you use to support families and children in dire situations?

  • Have you ever had a conflict with a client? How did you resolve it?

  • Can you describe a time when you disagreed with a supervisor? How did you handle it?

  • What are your core values as a social worker?

  • What is your experience handling domestic abuse cases?

  • Have you ever mentored someone?

  • Do you have experience performing social work in the education system?

Related: Follow-Up Email Examples for After the Interview

Interview questions for a social worker with example answers

Use the following sample interview questions and answers for social workers to prepare for your job interview:

How do you balance your responsibilities as a social worker with your personal life?

The interviewer likely knows the high demands of social work and understands how your job can interfere with your personal life, and they'll want to ensure you can balance both your career and personal life. Emphasise your time management and organisational skills and reiterate your commitment to your job.

Example: 'I am very well organised and manage my professional and personal life in equal balance. In my job, I use time tracking methods to ensure I stay on task and focused during my work hours. I ensure I have family and friends who can support me when I work overtime and to help out when I am off duty and need some free time. I've found this balance between work and my personal life helps me stay engaged and passionate about my job.'

Have you ever had to work with an aggressive client?

Your ability to resolve conflict, remain patient and approach stressful situations calmly is important to the interviewer. Keep your answer positive and express empathy to assure the interviewer that you can communicate with and manage angry, upset or challenging clients.

Example: 'I had one case where the client behaved aggressively. The client was a teenager, so I immediately approached the situation with empathy and compassion for their emotions and sensitivity. I spoke gently and calmly to give reassurance I was there for support, and once they were calmer, I let them express their feelings and what was going on in their life to cause such upset. I could genuinely tell my young client needed emotional support. My actions led to the individual expressing emotional upsets and disclosing information about their living situation that I could then help them resolve.'

Related: How To Use the STAR Interview Technique in Competency-Based Interviews

How do you identify signs of abuse?

This question gives the interviewer insight into your competency, experience and knowledge in social work regarding sensitive client cases. Your ability to identify signs of abuse within target groups is crucial to your competency and success as a social worker.

Example: 'When I've approached sensitive situations in the past, I looked for physical, behavioural and emotional changes, such as agitation, depression, behavioural outbursts, social withdrawal and physical marks or bruises. I also kept on alert if caretakers ever refused to let me or other visitors see a vulnerable individual alone. I have also acted upon individual reports of abuse, as these are often serious cases that demand urgent attention.'

How do you help clients access community resources if you are unfamiliar with their neighbourhood?

In the event you tend to clients who are outside your area, the interviewer may want to know how you would approach offering support when you are unfamiliar with the locality. Describe the tools, resources and community support services you know to look for within community areas and how you would help individuals in these types of situations.

Example: 'I did serve a client who was outside of my usual social work area, however, I was unfamiliar with the community agencies that could provide the support they needed. Before I could direct my client to the appropriate resources, I researched the community and found local support groups, career support agencies and affordable child care services to help my client improve their life situation.'

What crisis intervention techniques do you feel are most effective?

Social work often involves intervention in crisis situations that can require specific techniques to handle. Use your experience and knowledge of social work theories, practices and intervention models to show the interviewer your competency with approaching challenging situations on the job.

Example: 'I like to use communication strategies like asking open-ended questions to gain insight into what individuals are thinking and feeling. Another effective technique I use is to help individuals assess the level of crisis by evaluating emotional and cognitive states and behavioural functions. This often helps individuals calm down in crisis situations because they are actively reflecting on their feelings, ideas and actions. These techniques can help me learn more about the situation so I can provide adequate assistance.'

Related: What Are Competency-Based Interview Questions?

How do you stay updated on current events and trends in your field?

The interviewer may ask this question to evaluate your motivation and ability to meet standards and comply with legislation regarding social work. Use your answer to highlight any continuing education, special licences and methods you use to stay updated in your field of social work.

Example: 'I follow several social work websites and online journals where I can update myself on current research, debates and theories in social work practices. I also attend yearly workshops to keep my licence current and in compliance with all care act legislation. Besides my interests in social work current events and my licence renewal, I also visit organisations in social care and social work to learn about novel approaches to serving target demographics.'

How does your work connect with your personal mission or beliefs?

The interviewer may also want to know how your personal values and ethics connect you to your work, as engaged social workers often perform more effectively. Give examples of the core values you hold in high regard and how you adhere to your ethics when working with clients.

Example: 'I have always believed in patience and compassion when meeting others who are struggling in life but making efforts to improve. I have so much empathy for others who have gone through rough times and are taking steps to improve their mindset, lifestyle and choices. My ethics focus on providing support to better individuals so they can also help in the community. These values drive my mission as a social worker to help others overcome their substance abuse so they can also provide support within their communities.'

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