0800 Repair
Happiness score is 51 out of 100
3.5 out of 5 stars.
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0800 Repair Employee Reviews in Chester-le-Street

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Location
Chester-le-Street4 reviews

Ratings by category

3.6Work-life balance

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engineercolleaguestaffyearlongteamservicebusiness

Fast paced

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A typical day at work was taking calls from customers over the phone regarding engineer appointments. I learned that it's important to be thorough with your work as the systems were a little difficult to get used to. Some of the management were great and happy to help but I found others a bit hard to rely on. The workplace culture was mainly fun and friendly but sometimes could be a bit unprofessional. The hardest part of the job would be the phone calls in which customers were angry, it's really important to keep calm. The most enjoyable part of the job was working with people I knew outside of work.

Pros

fair shift rotation

Cons

unprofessional staff
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Poor management

Very poor management particularly in the admin/customer service department within gas repair services. The department is ran very unprofessionally and operates with poor micromanagement style where unrealistic targets are met. Employees will be expected to work long hours, weekends and on call for a very basic wage. Individuals with relationships with higher management staff seemed to influence poor work ethics where employees are felt devalued and miss treated.

Pros

Overtime

Cons

High stress, no career progression, low pay
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Insights into 0800 Repair

Based on 20 survey responses
Areas for improvement
  • General feeling of work happiness
  • Energising work tasks
  • Time and location flexibility

fast paced fun workplace

Never a boring day at work, learn new skills within the job on a day to day basis. Management are firm but fair, always there if you need any help. Colleagues are great to work with also there to help. The hardest part of the job is always the customer you never know what your going to get when you pick up the phone. What i enjoy the most about the job is learning new skills every day.

Pros

bonuses with each sale i make

Cons

not that easy to get holidays in or swap shifts
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Feel Stuck

0800 Repair really feels like a dead end job. No wage increase in 5 years and always brings in new management from outside of the company... NO PROGRESSION

Pros

good hours, discount in shop

Cons

low pay, high stress, high staff turnover
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Overall rating

Based on 84 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.3 out of 5 stars for Culture

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