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123 Debt Solutions
1.5 out of 5 stars.
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123 Debt Solutions Employee Reviews

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Bad management

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Management very abusive and they swear at you and other members of staff. Not a very professional place to work at all. Also no heating so freezing all the time.

Pros

None

Cons

Poor management
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Awful

Don’t know how the company has not been shut down, owner is horrible... drives round in flash cars but can’t pay his staff properly. Makes everyone clean up get the hoovers out scrub the windows do the toilets it’s that unheard of that is funny! Speaks to staff like dirt, throws stuff round, oh if ur good looking and stupid he may be nice to you ha ha. Once gave everyone a letter asking them to pay £20 to buy a locker to put there phones in.... but he already had the locker so it was just a quick way of him making 2 grand coz he’s a crook!! He backed down tho when everyone refused! Couple of managers are nice and staff. Company ends up putting customers in more debt because of the % 123 DS take, it’s disgusting.

Pros

None

Cons

So many
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bad atmosphere , abusive boss and managers

terrible company, CEO throwing chairs and being abusive to smaller weaker employees . no job security poor management Ripping off customers do not trust this company and only work there if your willing to be abused mentally and possibly physically

Pros

hours

Cons

everything
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Poor managment

Not a very nice place to work, owner is very intimidating, screaming at staff and calling them idiots. Management not interested in care of staff Not a lot of flexibility or care.
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Horrible

I worked there...wages short...HR is a puppet...the directors are that bad but they paid 18k at the time doing IVA's and in Liverpool National Minimum Wage is almost always offered ....the staff are really friendly 2 managers ...good 2 really bad.... Roll the dice take your chance....

Pros

Nothing

Cons

Everythung else as of the other reviews
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Not nice place to work.

Directors were vile people and would shout at and threaten grown adults, not nice watching grown men and women being treated like that and are scared. They would also lie to staff about targets if they did too well so they did not have to pay them the bonus. Client rang in to say their dad had died and they were cancelling debt management plan, director did not care and took one last payment from their account. Just not nice people to deal with and way too many bad stories to write at the moment.

Pros

you get paid

Cons

Directors are vile
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awful leadership

The place was decent enough, the call centre staff were great. Some of the management were good however some also seemed like they didn't have a clue what they were doing. One of the directors however was awful. No job security, you could come in one day and have no job. They do not care who they let go. They do not even take the time to properly train the staff. The majority of the company were called in one day and told the company was closing and they were all our of a job at the end of the day. However they still are advertising for jobs. Do not bother even considering applying for this company it is not worth your time

Pros

Nothing

Cons

everything
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Debt Advisor

Not a big fan of the management style, the two guys in charge were dictatorial, couldn't have coffee at your desk unless you bought one for them too - that kind of thing. Rapid staff turnover, terribly target driven at the cost to the customer. Results were always more important than helping the often desperate people calling in as a last resort. Very aggressive sales technique which didnt suit me.

Pros

Its a job

Cons

Emotionally drained at the end of long shifts.
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Avoid

Based on my experience not a company I would recommend. Does not meet my expectations as an employer who cares about it employees however things may have changed.
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Horrible managers and directors

Keep away. This is one of the most horrible places I ever worked at. If your face doesn't fit, you stand no chance. One of the directors is the most horrible person I ever met. He is a bully towards his staff and it's quite sad to see adults being scared of him. The HR is of no use whatsoever as whatever the director says, it goes whether that being mistreatment of staff or not. On the contrary, the staff are very friendly bunch of people to work with but are scared of saying anything. Keep away as you will never get appreciate it.

Pros

Friendly employees

Cons

Everything else
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Productive Workplace

The company is productive with a fun workplace. I learned about what options are avaliable for people who are in debt. I alos learned alot in how to sell to a potential client.The hardest part of the job for me was knowing there was no possible way to progress higher within the company.The most enjoyable part was knowing that you could be helping people get out of debt.

Pros

daily incentives to be won

Cons

daily deductions were also applied to bonuses
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