Work wellbeing score is 62 out of 100
2.9 out of 5 stars.
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1st Class Protection Employee Reviews

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United Kingdom36 reviews

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2.8Work-life balance

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Unprofessional and bad management

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Please consider twice if you want to start with 1st Class Protection. If you have any option, go for it. This company is very unprofessional, is taking advantage on you and asking to many favours. They pretend you have to work even 7 days for them and they will change you how they wan without asking. They don’t offer days off, even for your birthday! Payment is low


Easy job, just standing


Too much hours and low payment
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Bad work palce

Bad work place no long breaks no smoking breaks no good management some good staff hard long work no training thays given is good enough for job description
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Insights into 1st Class Protection

Based on 18 survey responses
What people like
  • Ability to meet personal goals
Areas for improvement
  • Fair pay for job
  • Time and location flexibility
  • Sense of belonging

Great and Well balanced work place

It is very reliable company, they do exactly what they promise.Serious and hardworking peopled are working there for many-many years and have the opportunity to grow. Money are reasonable for the nature of the job.


flexibility, good atmosphere, prompt payments and advance payment option
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it is good company to work at

I have worked at this company over 5 years and can only say good things. They are reliable, pay on time, listen to you, trying to help. They do not buy rubbish's, like i did not come to work because bus did not come and that is why i always worked with very good colleagues.


paid lunches and breaks


did not see it
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Reliable and friendly company / colleagues. Salary comes in time. They provide free training and clear policy at every location where you work. .

There's only one problem about school holidays. They have not job out of the location. If you want to get long holiday period (partly unpaid) this is your best job.


Reliability, atmosphere


School holidays without well paid job
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Very friendly and helpful company to work for

What is the best part of working at the company?Good communication ,good pay and pay on time regular visits by supervisors helps me to boost up my confidence What is the most stressful part about working at the company?None because if I need help, the help is there for me, supervisor and manager is call away What is the work environment and culture like at the company?Very good, I’m my own boss most of the time What is a typical day like for you at the company?Very cool and easy, any problems I can call my supervisor for advice
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Not a Productive and fun workplace

You'll get paid minimum for a long long time no matter how you perform. Due to colleagues getting paid minimum, the atmosphere is very depressing at times. At points some people might blow a fuse and you get stressed for weeks coming. Also didn't pay extra for bank holidays as they said they would..
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I worked for this company 3 months. They pay you very little, changing rota all the time from one site to another without you knowing, management is absolutely not caring they care about you when sending you new locations and making sure your on time
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Good for PTSD work

Security and receptionist together role. For people who likes work at night ideally. Best supporting from manager. Sometimes urgent shifts proposed. Bit problems with introduction.


Good support


12 hours shifts
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Fun to start then problematic

Person I worked under was all friendly to start at location then turned on me when I asked for advice.None given by them made it impossible to work there so I had to leave for my own sanity




Too many to mention
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Low payment

Very low payment and a rages main manager on office. Unprofessional security officer's on teams. Sunday work for minimum wages . Control from the manager every week.
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The companies policy is to make as much money as they can.

No HR, no wage increases, no benefits, no rewards of any kind and no appreciation for what you do. The management seem incapable of telling the truth and never believe anything you say.
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Unfair pay rate

- You can easily get easy jobs from this company. You don't even need to be qualified and you can work a lot. - Unfortunately pay rate does not depend on what service you provide. You get the same money with those officers who don't even speak English, even if you run the flag ship location for their top client. - You have to fight for proper holiday payment.- Many people say the communication of the management is terrible. I think it is fair, considering that there is only one person who can respond to pay queries. (Wondering what if something happens to that person, who could answer then...???) Area managers are great though.- Payday on the 10th, payslip on the 15th...???Other than that I had relatively easy jobs on every location and I had good relationships with the management and the clients.


As much work as you need.


Poor judgement of pay rate
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Not too long work hours, sometime too fire trave to your work place, management not too helpful, lot of stress. My experience is bad from this company.
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Unprofessional management They do not respect the contract at all. Pressuring the overtime and no respect for the employee. Salary and communication is very low.
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Very poor security company

If its between working for (1st class) or living on the street, then fair enough work for them. However if you have any choice whatsoever, take my advice and WORK SOMEWHERE ELSE!
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Low rate of pay

Low rate of pay for a guard that works strictly with counter terrorism £8.50 a hour is very poor when in customer service as a sales assistant I used to get £9.80 it just shows what you are treated as.
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good company for start

The company helps start financing in obtaining courses and a license, a uniform is issued, a convenient work schedule is set, and a salary is paid on time. good communication with the office, patient attitude towards poorly speaking English.
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Good enough

I personally think that it's a good company but the salary isn't fit for the employees. I have been working for many months but the income for me was not good at all it should change in the future for the new aspirant.
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Good start in the Sector

There is no balance between salary(pay rate) and risk/efforts taken! Needs improvements about working environment and staff health and safety !If they wish to keep and develop the staff -Changes must take place!
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Fun workplace

Excellent Management team. Very caring. They always understand when you a problem . Best security company I worked for so far. Sad I had to leave them.
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Overall rating

Based on 38 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
3.0 out of 5 stars for Culture

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