A-Plan Insurance
3.7 out of 5 stars.
Get weekly updates, new jobs, and reviews

Working at A-Plan Insurance: Latest A-Plan Insurance Reviews

Review this company
Job Title
United Kingdom47 reviews

Ratings by category

3.4Work-life balance

Sort by

Found 47 reviews matching the searchSee all 49 reviews

A great team and manager make this place a great place to work.

Indeed featured review

The most useful review selected by Indeed
A fast paced, fun place to work. The workload can be challenging but once you know what your doing it can be easy. The days can be repetitive but the different types of clientele break it up.
Was this review helpful?

Steer clear

A company that promises everything but offers nothing. The company expects more and more from you with no additional benefits. The communication is terrible and employees health and well being is very low on their list is priorities.
Was this review helpful?

Insights into A-Plan Insurance

Based on 8 survey responses
Areas for improvement
  • Trust in colleagues
  • Support from manager
  • Energising work tasks

I love my job

I love my clients and colleagues. The role I do is varied and gives satisfaction with most of the role not keen on out bound calling but it has to be done to try and grow the business


Good manager


Can be stressfull
Was this review helpful?

Not the best place to work

Management was pretty poor during my time there. They also used a lot of old working techniques and had no career progression available for staff members.
Was this review helpful?

Relaxed and rewarding

Each day can be different in terms of activity like all jobs but the people I worked with made the job what it was. Once you understand how to do the job it was easy. In my opinion it was repetitive however like I said it was the people who made the job fun.
Was this review helpful?

Rate your recent company

Share your experience to help others

Fast paced

Very fast paced environment, busy day to day office life, good place for young starters, management seems to be not necessary understand people requirements regarding work system.
Was this review helpful?

Amazing Team

Loved working for A-Plan (IT) The it team was amazing and we all worked together really well, The mamanagment was a lovely bunch. Didnt want to leave but needed to due to a move
Was this review helpful?

Productive workplace

Working for Aplan insurance was mainly stressful, however this was mainly due to management and I feel other branches would be much better to work for. The training provided was fantastic and really helped when stepping onto the shop floor.




Long hours
Was this review helpful?

fast paced, stressful but positive enviroment

working as a customer service advisor for A-Plan is all hands a=on deck, all day, everyday. It is a very busy and stressful environment and is very client focused. A-Plan and all the managers I have encountered do their best to ensure clients receive brilliant level of service and that the staff have a good time in doing so. I do feel however that due to the work volume, there is little room for intricacy. There is no time to double check and ensure things are done correctly which is where I struggled most. any mistakes/errors then come back to you for you to resolve which can be very embarrassing if you need to call back a client and a lot of the time it could be avoided if you weren't rushed in the first place. Overall, I had a good experience although it does have it's downsides.
Was this review helpful?

if you like to be treated like your at achool, overworked and undervalued as well as being micro managed then A Plan is for you

08:30 to 5:00/5:30 45 min lunch. if your 30 seconds late you may as well have a detailed debrief of your morning up until said late arrival. I worked as an insurance consultant and as a manager. constant tail chasing. Avoid!
Was this review helpful?

Horrible Place to work dreadful company

Aplan is most definitely a company to avoid if you're looking for a career in insurance. The company is very old fashioned and is stuck in its ways. The attire is very strict with white shirt and tie. Management treat staff with little respect you are just a number. You are under constant pressure to meet targets that are unachievable. Micro management is a serious problem and you are treated likes children at school. Avoid avoid avoid. My fellow colleagues were the only saving grace however we all felt the same.
Was this review helpful?

High Intensity

A-Plan has been a fun place to work, mostly due to the other people that work there. The job role itself can be stressful, and if you are not on track to meet your sales targets you can be put under some pressure. It is a competitive environment depending on the department, but you generally have individual targets to meet.
Was this review helpful?

Would recommend looking elsewhere.

Main negatives were hours, 8-6 monday to friday (contracted 9-5:30) and supposed to be 2 in 4 Saturdays 9-12 this turned into 8-1 pretty much every saturday. Had to book holidays for things like doctors appointments and even bereavements. Not a good place to work if you have a family.
Was this review helpful?

Simply ‘meh’

Head office is awful and seem to want to make your job as hard as possible and give little support. Lots of very nice people and my boss has been very nice to work for. He has been very understanding of personal issues and tried to help as best he can. However, this does not change the nature of the job itself and it has good days but they are fee and far between.


Good fun colleagues, slight room for progression but not too much.


Poor salary, extremely bad management from head office and bad working Saturday as well.
Was this review helpful?

Fun workplace rewarding

Buzzing atmosphere (Branches Vary) great culture, fast paced, energetic. Management good. Only Issue a new system that has been transferred to that is not fit for purpose. IT is he hardest part of this job.


Great Team Spirit. Good Management and training.


Computer systems.
Was this review helpful?

A great company to work for!

A-Plan Insurance is all about internal progression and development of its staff. If you are looking for a career to further better yourself and increase your knowledge of the insurance industry A-Plan Insurance is the employer to choose! They have a fantastic business model and puts its clients needs at the heart of everything they do in "making insurance easy!"


Great opportunity for internal progression and promotion!


Was this review helpful?

Great place to work and grow

Typical day at work for most is office based and dealing with incoming inquiries for quotes and dealing with renewals of multiple types of policies. Extremely professional environment, and having worked at multiple offices the staff are positive and operate with a supportive 'hands on' approach from management. Management are always keen to promote from within and are interested in developing staff and recognising talent. A-Plan demand 100% application to your work and rely on a mixture of good initiative and being a good team player. By product of hard work, results are hit and the job becomes very enjoyable. You will be asked to work some Saturday mornings.


Working Saturday AM
Was this review helpful?

Productive supportive place to work

A typical day at work starts with prioritising your work load e.g. Renewal contacts, processing renewals, taking calls from clients and providing advice or information regarding their enquiries, I learned how to find to best policies for clients with the various tools at our disposal. Using new computer systems, Management are very approachable and hands on with development Work place culture is of a very high standard extremely professional. Hardest part of the job was the commute Most enjoyable part the rapport with the clients and colleagues


Training development


long hours
Was this review helpful?

Great place for a career with progression & training

I have worked for A-Plan for 18 years starting at the front counter working with motor and home insurance. During my career with A-Plan I have always been encouraged to think outside of the box and any new ideas discussed with my manager and developed where possible. I have progressed through various niche insurance teams and am now an assistant branch manager. I have always been happy to be at work and enjoyed each of my job roles that I have been in over the years. A-Plan only promotes from within when appointing their assistant managers and branch managers. This is good as your manager is always able to understand work levels, pressure and the job that each person is doing to provide support during the working week. I would recommend working for A-Plan to anyone looking for a good career with opportunities for progression.


Career progression, personal development, friendly working environment
Was this review helpful?

A Wonderful Company To Work For

In house progression with a great network of people helping you make the most of your career. A-Plan will help you get where you want to be within the company. It is a great place to learn and gain recognised qualifications within the industry of which A-Plan pay for and support you with. The culture is very friendly as we all work for each other and pull in the same direction to have a successful working day It is great to know that the majority of the higher management began life dealing with day to day clients so can relate to real life situations. A great place to work where a career can flourish. It is a pleasure to go to work.


Fair & honest company where the world is your oyster


None really
Was this review helpful?

Great place to work !

I started working for A-Plan in October last year. And currently work for the talent management team. Great place to work and strong leadership within the organisation. The team within Talent Management are great and we all work hard to support the branch network within A-Plan. There is a strong family ethic within the company which is nice to see and everyone is friendly within the organisation with a common goal to get what is right for the customer the training is superb and teams feel supported throughout their careers.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at A-Plan Insurance. Our community is ready to answer.Ask a Question

Overall rating

Based on 49 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.5 out of 5 stars for Culture

Compare A-Plan Insurance with

  • Companies
  • A-Plan Insurance
  • Employee reviews
Tell us how to improve this page
What would you add or change?