Average salary£20,349 per year
Meets national average
Salary estimated from 2 employees, users, and past and present job advertisements on Indeed in the past 36 months.
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Reviews for Support Worker at A WAY OUT
Job work-life balance
Not what I expected
Support Worker (Volunteer) (Former Employee) - Stockton-on-Tees, Durham - 15 October 2018
Help with food parcels, prepare food for the day, set up a room for painting nails and talking. Take a register of those using the room I was supervising. Wash up, clean floors and hoover. Complete evaluation form. I learnt a lot about hard to reach woman who need support on a daily basis in the Stockton area, how these needs are to be met and how hard it is to get the right support for each individual. Management team did not help when I asked for it, I was told to tell a client that they weren't in when the client was in distress and needed urgent support. Workplace culture was divided between paid staff and volunteers. The volunteers did all the work setting up the paid staff played on their phones. When the clients came in the paid staff used the computers for any support but the running around was by all the volunteers including the clearing up, dishes and hovering. When training I loved how they made the staff feel and how we would try to have a positive impact on the hard to reach possible clients in A Way Out. However when working in the building I discovered that the paid team did not have that passion to help support those in need, they seemed to have an attitude of not having the time or rolled their eyes when the same people needed support. I tried to help but at the time was only a volunteer and my input was not valued. The hardest part was being unable to help those who needed support and was turned away by staff. It was not because they could not help them the paid staff would say their in here for the same things all the time and said they knew -
free car park
Not flexible-paid staff treat voluteers differently.
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