A1 Comms Ltd
3.9 out of 5 stars.
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A1 Comms Ltd Careers and Employment

About the company

  • Company size
    51 to 200
  • Industry
    Telecommunications
  • Link
    A1 Comms Ltd website
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Jobs

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Customer Service

3 jobs

Salaries

Salary estimated from 474 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 29 reviews and is evolving.

3.6020181.0020192.0020204.312021

Reviews

Marketing Executive in Alfreton, Derbyshire
on 18 February 2021
Great start to my role at A1 Comms
I joined the business during the pandemic so have worked from home full time so far. Despite this my induction to the business and wider B2B team was thorough and definitely helped me feel part of the team. The most enjoyable part of the job is the variety of tasks that I have involvement in, there's rarely two days that are the same. I feel extremely trusted by my manager to work independently, competently and am praised for the work that I do.
Office Administrator in Alfreton, Derbyshire
on 13 October 2021
Great place to work!
A1 Comms is a great place to work! I have been working here for a few months and I genuinely enjoy my job. Everyone at A1 Comms are very welcoming and make coming to work more enjoyable.Working in the HR team, the management are very approachable and fair. I have always have been made felt part of the team and supported by my manager. Overall a great place to work and looking forward to my career at A1 Comms!
Order Processing Agent in Alfreton
on 26 September 2021
Just another cog
Poor management, almost treated as if you’re a number, not a person.Poor absence management, it doesn’t matter what you’re going through, you’re just expected to have 100% attendance. No signposting/referral to services/support, no suggestions for reasonable adjustments, no ‘human’ support.Training was poor also. Considering I had access to thousands of customers details including financial information, it’s shocking to me that they don’t have a more structured system in place other than just shadowing someone, who may also be badly informed and not trained properly. You get penalised for calls that are ‘non-compliant’ when no clear training has been given on this except an email with lots of jargon you’re expected to understand and implement and when you ask questions you never get a response.Management are in my opinion lazy and clearly don’t care about their staff. They have no interest in motivating teams or getting to know any of the team members.Would 100% recommend staying clear.Only positive I can give is that the mobile phone deals are amazing. But having worked there I probably wouldn’t buy from them now.
Deputy Team Leader in Alfreton
on 24 February 2021
Great place to work!!!!!
All I can say is I genuinely love my job! I love coming to work each day and I don’t think many people can say that. The support and encouragement I receive on a day to day basis from direct management is second to none, as well as support from other colleagues and departments within the business. The atmosphere is friendly (no cliques!) and welcoming whilst maintaining a good level of professionalism. Hard work does not go unnoticed and is appreciated. I am excited about the future of A1comms as well as looking forward to my own future and career prospects within the business.
Sales Advisor in Alfreton, Derbyshire
on 20 February 2021
Happy to be working here
After working for another local outbound call canter, this is like a breath of fresh air. The working environment is professional and still fun. And the commission structure is great.

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Questions and answers

People have asked 14 questions about working at A1 Comms Ltd. See the answers, explore popular topics and discover unique insights from A1 Comms Ltd employees.

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  • Hiring Process
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  • Working Environment

Interview insights

Insights from 34 Indeed users who have interviewed with A1 Comms Ltd within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

Not a great deal.. just "when can you start"

Shared on 27 June 2019

Job related

Shared on 1 November 2018
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