Happiness score is 46 out of 100
3.6 out of 5 stars.
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AXA UK Careers and Employment

Work happiness

Scores based on about 16 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work environment is inclusive and respectful of everyone?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Claudio Gienal
    approve of Claudio Gienal's performance
  • Founded
  • Company size
    5,001 to 10,000
  • Industry
  • Headquarters
    London, United Kingdom
  • Link
    AXA UK website
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Information Design & Documentation

61 jobs

Rating overview

Rating is calculated based on 424 reviews and is evolving.



Customer Service Advisor in Redhill, Surrey
on 1 June 2022
Productive,helpful &fun workplace
Ive enjoyed working with AXA. Training period was very professional and they make sure you know the subject before going live on calls. Everything is well organised and team members are helpful. But management was not so friendly. I got to learn something new on Motor breakdown.
Insurance Claims Handler in Birmingham
on 15 June 2022
You have to shed blood sweat & tears before you get any sort of recognition. You’ll only get opportunities if you’re considered a favourite in the department.
Customer Service Advisor in Teesside, North Yorkshire
on 26 May 2022
Not the best
Worked for AXA for 8 years and it was great at the start but then you get more work put on you for the same pay, management are not interested on pay rises yet wouldn't have a business without the staff!!!
Customer Service Advisor in Leicester, Leicestershire
on 3 May 2022
Okay workplace
It was okay could pay better and quite repetitive. Hybrid working which is good but makes you dread wanting to go in the office as the days drag. Pretty much just answer calls and emails all day so can be boring.
Senior Claims Handler in Haverhill, Suffolk
on 27 April 2022
Underpaid and undervalued
Not paid fairly when compared across the industry. Not valued by upper management and management in claims offices treat people like they are at school. Worked for AXA for 6 years and what started off as a good working environment dramatically went down hill because they do not know how to keep hold of their valued staff.

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Questions and answers

People have asked 15 questions about working at AXA UK. See the answers, explore popular topics and discover unique insights from AXA UK employees.

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Interview insights

Insights from 156 Indeed users who have interviewed with AXA UK within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

When did you last open your bowls

Shared on 28 May 2018

Can you start tomorrow and bring a friend with you

Shared on 11 May 2018

General competency questions to gauge more information on your experience and fit for the role

Shared on 12 March 2018

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