Happiness score is 49 out of 100
3.9 out of 5 stars.
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What are the hours like? and are weekend a included?

4 answers

  • 24 December 2019

    This depends on the role. Our contact centres are open at the weekend for our customers so there is usually one Saturday a month for roles like that to do. The teams in our contact centres work very closely together and if there is a Saturday that a team member really needs to not be working on then they're usually able to swap with their team colleagues.
    Non contact centre roles do not work on Saturdays.

  • Very good, shift patterns/rotation reasonable and lenient on shift swopping between colleagues.

  • 8 Hour days, weekends included, overtime is available upon AXA's requirements.

  • The hours were fair and I worked 1 Saturday in 4 but never a Sunday and I had to work 1 bank holiday out of the year, all very fair.

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