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Working Hours at AXA

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7 questions about Working Hours at AXA
8 which includes lunch break
Answered 2 November 2020
Most roles are working from home during Covid... in line with government guidelines. Going forward some roles will stay "home based". Its on a case by case basis.
Answered by AXA
27 October 2020
Yes as normal
Answered 22 October 2020
We were all sent home with laptops and headsets
Answered 13 August 2020
This depends on the role. Our contact centres are open at the weekend for our customers so there is usually one Saturday a month for roles like that to do. The teams in our contact centres work very closely together and if there is a Saturday that a team member really needs to not be working on then they're usually able to swap with their team colleagues. Non contact centre roles do not work on Saturdays.
Answered by AXA
24 December 2019
It depends on the role. There are fixed working patterns for some of our contact centres but with advance notice these are often swapped between team members if needed. Our non contact centre roles have more flexibility and this is managed on a case by case basis between the employee and their manager
Answered by AXA
24 December 2019
This will depend on the role you have. Our contact centres tend to have shifts they work which do include one Saturday a month and one bank holiday year. Whereas other area's tend to work 9-5 or 9-5.30. This information will be on the job advert you're looking at but please do contact the resourcing team if you're not sure about the role you might apply for.
Answered by AXA
24 December 2019
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