ABL 1Touch
Work wellbeing score is 73 out of 100
3.7 out of 5 stars.
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ABL 1Touch Employee Reviews

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Location
United Kingdom36 reviews

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3.7Work-life balance

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Poor work life balance

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With only 20 days holiday, it has a poor work life balance. You have to work 1 Saturday a month also which is not great. The staff that I work with are generally nice, but the management look after each other and close ranks if there are any issues.No sick pay, and poor flexibility.

Pros

Fair salary.

Cons

Poor management, lack of employee benefits.
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Great company

great company to work for. value every member of staff and are always there to help whether it be time off or just help at work. they do things a little differently but nothing ridiculous
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Insights into ABL 1Touch

Based on 21 survey responses
What people like
  • Supportive environment
  • Clear sense of purpose
  • Ability to meet personal goals

Productive

I like working at abl1touch …. The people I work with are great and the management no how to do things right….. they know there target for the day and know how to motivate the workers to get that target…… very good garage to work for .

Pros

Working with great people

Cons

Saturday work
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Supportive and professional

I can honestly say that ABL are a great company to work for. They are supportive and what the best from their teams. As it should they just ask us to do what we have been employed to do and support us so we can achieve our goals.

Pros

Supportive, understanding
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Upper management are bullies

Upper management don’t understand what they are doing. For example “get the cars out the door” even when there are parts for it on back order “I don’t care get it done”

Pros

Good lads

Cons

Pretty much everything. Feel you full of lies and turn you over every pay day.
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Treated badly never listened to

Don’t work here you will be treated badly by management never listened to Impossible targets site manager’s who have little to no experience in a bodyshop high staff turn over
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Relaxed and friendly work place

I can honestly say that my 2 years at the company so far have far exceeded my expectations of what my role would involve. There is no hidden agenda within the company of their aims and future growth of the company. Have always been made to feel part of a team , and my work appreciated to help progress of the company.

Pros

Flexibility in my role, remote working

Cons

distance to travel to office
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Avoid at all costs

All the upper management are interested in are numbers of units a day constantly putting pressure on production managers to hit unacceptable targets If they could you’d be working 24h a day 7 days a week Don’t work for this company it will ruin your career and reputation

Pros

None

Cons

Unacceptable targets false promises avoid at all costs
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Enjoyable

Friendly team to work with everyone helps each other Learn new things every day New starters made very welcome Home and Office based working Good rates of pay

Pros

Working from home
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Very knowledgeable & helpful colleagues. areas of the business bring down overall performance as they require others to pick up the mess they leave

Very knowledgeable & helpful colleagues. overall very good management, however in some areas of the business bring down overall performance as they require others to pick up the mess they leave & support on a weekly basis. Could use new management in these areas.

Pros

Friendly, Cooperative, Relaxed, Good work life balance

Cons

Salary slightly low
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Enjoyable place to work with a great work/life balance

Flexible working hours, Senior members of management are all helpful and supportive, provided with a work laptop and mobile phone, Remote working, everyone within each department have a great team culture and aim to be the best.

Pros

Flexible working hours, Remote working

Cons

none
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Workplace with a great work-life balance and supportive management

Great company to work for, with numerous opportunities to advance your career, with supportive management, amazing culture and good work and life balance.

Pros

Flexibility
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Enjoyable place to work , flexible working from home and office

Great company to work for , flexible working from office and home .Great to work with a company that is growing in difficult times . friendly team members who all work well together

Pros

flexible working

Cons

none
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Do not work here

If you want to be happy in life do not work here. All staff are unhappy, underpaid and overworked. Management have no understanding or regard for people’s personal lives, time or needs. Nevermind they way the speak to you.I would much rather be unemployed and homeless, than work here.

Pros

Nothing

Cons

Literally everything
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Vehicle damage assessor

Nice and friendly environment and lovely office , good equipment laptop , phone etc Your left alone to get on with your job. Perfect work life balance I would recommend ABL as a good company to work for

Pros

Work life balance
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Great Company

Good rapport between staff. Good work life balance. The MD makes you cups of tea and asks every day how you are all doing. Never a dull moment. Advancement.

Pros

Free lunches from management. Rewards. Advancement
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Productive fun work place

ABL1 Touch is a great place to be. The staff are friendly and management are always on hand to help. The owner of the company even makes cups of tea for you, can’t beat it
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Excellent work place, if you are not shy at working hard.

Been with the company 7 years have personaly seen huge changes including new owners. The culture is vastly different to other accident repair companies out there, got even better when the take over happened. Lots of progression available personally and for the business.
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It’s all about numbers

Your day starts with a morning meeting for all staff and your told the numbers for the day and then you are checked on regularly to make sure numbers are being hit you cannot take holiday if another staff member is off also if you have time off for any reason your wages are docked bouns is rarely achieved time keeping is very strict even without a clocking in system so If your thinking about it ..please don’t They tell you whatever it takes to get you in the door and we reckon ABL stands for all bloody lies

Pros

Lots of emails

Cons

To many to list
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Official response from ABL 1Touch

4 March 2022
Thank you for your review, we take all comments seriously and welcome any feedback in areas where we could improve. Employee feedback particularly is really important to us as if we aren't made aware of issues we can't help to eradicate them. We can see that you are a current employee, and concerned about your comments as we pride ourselves on employee happiness and wellbeing. We would be vey happy discuss your review, please contact Steph (Head of HR) as we would appreciate the opportunity to discuss your concerns. scrudgington@abl1touch.com

Excellent culture fast pace, never let you down.

Fast pace, however very enjoyable. Very straight forward incentive that doesn't change and is achievable if all work as a team. Everyone I have spoken to that is central based have been friendly and helpful.

Pros

Pay, People, Hr

Cons

Working Saturdays
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Awfully run company

Avoid, full of promises that arnt delivered, don't expect to be able to book any holiday as there is never cover staff, high staff turnaround speaks for itself, poor management support. Standard of work is the worse I've seen in all my years in the motor trade, all because workshop staff are pushed too hard to hit numbers! Its quantity over quality with this company. The blame game here is laughable. Avoid Avoid Avoid

Pros

None

Cons

A lot
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Official response from ABL 1Touch

4 March 2022
Thank you for your review, we take all comments seriously and welcome any feedback in areas where we could improve. As a business we pride ourselves on producing excellent quality work, and ensuring all employees have sufficient support therefore we are deeply concerned by your comments. Although you are a former employee, we would welcome to have a conversation to discuss these concerns. Please contact Steph (Head of HR) as we would appreciate the opportunity to discuss your concerns. scrudgington@abl1touch.com 07387 261 755

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Overall rating

Based on 38 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.8 out of 5 stars for Job security/advancement
3.8 out of 5 stars for Management
3.8 out of 5 stars for Culture

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