ABL 1Touch Employee Reviews
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Poor work life balance
Technician (Current Employee) - UK - 28 June 2023
Indeed featured review
The most useful review selected by IndeedWith only 20 days holiday, it has a poor work life balance. You have to work 1 Saturday a month also which is not great. The staff that I work with are generally nice, but the management look after each other and close ranks if there are any issues. No sick pay, and poor flexibility.
Pros
Fair salary.
Cons
Poor management, lack of employee benefits.
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Great company
Production Manager (Current Employee) - United Kingdom - 18 July 2023
great company to work for. value every member of staff and are always there to help whether it be time off or just help at work. they do things a little differently but nothing ridiculous
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Insights into ABL 1Touch
What people like
- Supportive environment
- Clear sense of purpose
- Ability to meet personal goals
Productive
Panel Beater (Current Employee) - Crayford - 18 July 2023
I like working at abl1touch …. The people I work with are great and the management no how to do things right….. they know there target for the day and know how to motivate the workers to get that target…… very good garage to work for .
Pros
Working with great people
Cons
Saturday work
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Supportive and professional
Production Manager (Current Employee) - Crayford, Kent - 18 July 2023
I can honestly say that ABL are a great company to work for. They are supportive and what the best from their teams. As it should they just ask us to do what we have been employed to do and support us so we can achieve our goals.
Pros
Supportive, understanding
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Upper management are bullies
1Touch Technician (Former Employee) - Milton Keynes, Buckinghamshire - 28 April 2023
Upper management don’t understand what they are doing. For example “get the cars out the door” even when there are parts for it on back order “I don’t care get it done”
Pros
Good lads
Cons
Pretty much everything. Feel you full of lies and turn you over every pay day.
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Treated badly never listened to
Paint Sprayer (Former Employee) - Crayford, Kent - 17 April 2023
Don’t work here you will be treated badly by management never listened to Impossible targets site manager’s who have little to no experience in a bodyshop high staff turn over
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Relaxed and friendly work place
Central Engineer (Current Employee) - Reigate Head Office - 12 April 2023
I can honestly say that my 2 years at the company so far have far exceeded my expectations of what my role would involve. There is no hidden agenda within the company of their aims and future growth of the company. Have always been made to feel part of a team , and my work appreciated to help progress of the company.
Pros
Flexibility in my role, remote working
Cons
distance to travel to office
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Avoid at all costs
Technician (Former Employee) - Rayleigh, Essex - 26 March 2023
All the upper management are interested in are numbers of units a day constantly putting pressure on production managers to hit unacceptable targets If they could you’d be working 24h a day 7 days a week Don’t work for this company it will ruin your career and reputation
Pros
None
Cons
Unacceptable targets false promises avoid at all costs
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Enjoyable
Central Engineer (Current Employee) - Portsmouth - 24 March 2023
Friendly team to work with everyone helps each other Learn new things every day New starters made very welcome Home and Office based working Good rates of pay
Pros
Working from home
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Very knowledgeable & helpful colleagues. areas of the business bring down overall performance as they require others to pick up the mess they leave
Central Engineer (Current Employee) - Reigate - 24 March 2023
Very knowledgeable & helpful colleagues. overall very good management, however in some areas of the business bring down overall performance as they require others to pick up the mess they leave & support on a weekly basis. Could use new management in these areas.
Pros
Friendly, Cooperative, Relaxed, Good work life balance
Cons
Salary slightly low
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Jobs at ABL 1Touch
Enjoyable place to work with a great work/life balance
Central Engineer (Current Employee) - Warrington - 24 March 2023
Flexible working hours, Senior members of management are all helpful and supportive, provided with a work laptop and mobile phone, Remote working, everyone within each department have a great team culture and aim to be the best.
Pros
Flexible working hours, Remote working
Cons
none
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Workplace with a great work-life balance and supportive management
Engineering Manager- Technical Team (Current Employee) - Head office - 21 March 2023
Great company to work for, with numerous opportunities to advance your career, with supportive management, amazing culture and good work and life balance.
Pros
Flexibility
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Enjoyable place to work , flexible working from home and office
Sales Manager (Current Employee) - Portsmouth/ Reigate - 21 March 2023
Great company to work for , flexible working from office and home . Great to work with a company that is growing in difficult times . friendly team members who all work well together
Pros
flexible working
Cons
none
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Do not work here
Technician (Former Employee) - Rayleigh, Essex - 30 January 2023
If you want to be happy in life do not work here. All staff are unhappy, underpaid and overworked. Management have no understanding or regard for people’s personal lives, time or needs. Nevermind they way the speak to you. I would much rather be unemployed and homeless, than work here.
Pros
Nothing
Cons
Literally everything
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Vehicle damage assessor
Vehicle Damage Assessor (Current Employee) - Reigate office / home - 7 March 2022
Nice and friendly environment and lovely office , good equipment laptop , phone etc Your left alone to get on with your job. Perfect work life balance I would recommend ABL as a good company to work for
Pros
Work life balance
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Great Company
Customer Service Advisor (Current Employee) - Warrington - 7 March 2022
Good rapport between staff. Good work life balance. The MD makes you cups of tea and asks every day how you are all doing. Never a dull moment. Advancement.
Pros
Free lunches from management. Rewards. Advancement
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Productive fun work place
Senior Agent (Current Employee) - Warrington, Cheshire - 7 March 2022
ABL1 Touch is a great place to be. The staff are friendly and management are always on hand to help. The owner of the company even makes cups of tea for you, can’t beat it
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Excellent work place, if you are not shy at working hard.
Project Manager (Current Employee) - Redhill, Surrey - 7 March 2022
Been with the company 7 years have personaly seen huge changes including new owners. The culture is vastly different to other accident repair companies out there, got even better when the take over happened. Lots of progression available personally and for the business.
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It’s all about numbers
Paint Sprayer (Current Employee) - West Sussex - 9 February 2022
Your day starts with a morning meeting for all staff and your told the numbers for the day and then you are checked on regularly to make sure numbers are being hit you cannot take holiday if another staff member is off also if you have time off for any reason your wages are docked bouns is rarely achieved time keeping is very strict even without a clocking in system so If your thinking about it ..please don’t They tell you whatever it takes to get you in the door and we reckon ABL stands for all bloody lies
Pros
Lots of emails
Cons
To many to list
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Official response from ABL 1Touch
4 March 2022Thank you for your review, we take all comments seriously and welcome any feedback in areas where we could improve. Employee feedback particularly is really important to us as if we aren't made aware of issues we can't help to eradicate them. We can see that you are a current employee, and concerned about your comments as we pride ourselves on employee happiness and wellbeing. We would be vey happy discuss your review, please contact Steph (Head of HR) as we would appreciate the opportunity to discuss your concerns. scrudgington@abl1touch.com
Excellent culture fast pace, never let you down.
Production Operative (Current Employee) - Littlehampton, West Sussex - 26 January 2022
Fast pace, however very enjoyable. Very straight forward incentive that doesn't change and is achievable if all work as a team. Everyone I have spoken to that is central based have been friendly and helpful.
Pros
Pay, People, Hr
Cons
Working Saturdays
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Awfully run company
Staff (Former Employee) - Uk - 5 January 2022
Avoid, full of promises that arnt delivered, don't expect to be able to book any holiday as there is never cover staff, high staff turnaround speaks for itself, poor management support. Standard of work is the worse I've seen in all my years in the motor trade, all because workshop staff are pushed too hard to hit numbers! Its quantity over quality with this company. The blame game here is laughable. Avoid Avoid Avoid
Pros
None
Cons
A lot
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Official response from ABL 1Touch
4 March 2022Thank you for your review, we take all comments seriously and welcome any feedback in areas where we could improve. As a business we pride ourselves on producing excellent quality work, and ensuring all employees have sufficient support therefore we are deeply concerned by your comments. Although you are a former employee, we would welcome to have a conversation to discuss these concerns. Please contact Steph (Head of HR) as we would appreciate the opportunity to discuss your concerns. scrudgington@abl1touch.com 07387 261 755
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.8 out of 5 stars for Job security/advancement
3.8 out of 5 stars for Management
3.8 out of 5 stars for Culture
Questions about ABL 1Touch
- What benefits does ABL 1Touch offer?3 people answered
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