ABL 1Touch Employee Reviews

With only 20 days holiday, it has a poor work life balance. You have to work 1 Saturday a month also which is not great. The staff that I work with are generally nice, but the management look after each other and close ranks if there are any issues.No sick pay, and poor flexibility.

Pros

Fair salary.

Cons

Poor management, lack of employee benefits.

Was this review helpful?

Great company

Production Manager (Current Employee) - United Kingdom - 18 July 2023

great company to work for. value every member of staff and are always there to help whether it be time off or just help at work. they do things a little differently but nothing ridiculous

Was this review helpful?

Insights into ABL 1Touch

Based on 21 survey responses

What people like

Supportive environment
Clear sense of purpose
Ability to meet personal goals

Productive

Panel Beater (Current Employee) - Crayford - 18 July 2023

I like working at abl1touch …. The people I work with are great and the management no how to do things right….. they know there target for the day and know how to motivate the workers to get that target…… very good garage to work for .

Pros

Working with great people

Cons

Saturday work

Was this review helpful?

Supportive and professional

Production Manager (Current Employee) - Crayford, Kent - 18 July 2023

I can honestly say that ABL are a great company to work for. They are supportive and what the best from their teams. As it should they just ask us to do what we have been employed to do and support us so we can achieve our goals.

Pros

Supportive, understanding

Was this review helpful?

Upper management are bullies

1Touch Technician (Former Employee) - Milton Keynes, Buckinghamshire - 28 April 2023

Upper management don’t understand what they are doing. For example “get the cars out the door” even when there are parts for it on back order “I don’t care get it done”

Pros

Good lads

Cons

Pretty much everything. Feel you full of lies and turn you over every pay day.

Was this review helpful?

Rate your recent company

Share your experience to help others

Treated badly never listened to

Paint Sprayer (Former Employee) - Crayford, Kent - 17 April 2023

Don’t work here you will be treated badly by management never listened to Impossible targets site manager’s who have little to no experience in a bodyshop high staff turn over

Was this review helpful?

Relaxed and friendly work place

Central Engineer (Current Employee) - Reigate Head Office - 12 April 2023

I can honestly say that my 2 years at the company so far have far exceeded my expectations of what my role would involve. There is no hidden agenda within the company of their aims and future growth of the company. Have always been made to feel part of a team , and my work appreciated to help progress of the company.

Pros

Flexibility in my role, remote working

Cons

distance to travel to office

Was this review helpful?

Avoid at all costs

Technician (Former Employee) - Rayleigh, Essex - 26 March 2023

All the upper management are interested in are numbers of units a day constantly putting pressure on production managers to hit unacceptable targets If they could you’d be working 24h a day 7 days a week Don’t work for this company it will ruin your career and reputation

Pros

None

Cons

Unacceptable targets false promises avoid at all costs

Was this review helpful?

Enjoyable

Central Engineer (Current Employee) - Portsmouth - 24 March 2023

Friendly team to work with everyone helps each other Learn new things every day New starters made very welcome Home and Office based working Good rates of pay

Pros

Working from home

Was this review helpful?

Very knowledgeable & helpful colleagues. areas of the business bring down overall performance as they require others to pick up the mess they leave

Central Engineer (Current Employee) - Reigate - 24 March 2023

Very knowledgeable & helpful colleagues. overall very good management, however in some areas of the business bring down overall performance as they require others to pick up the mess they leave & support on a weekly basis. Could use new management in these areas.

Pros

Friendly, Cooperative, Relaxed, Good work life balance

Cons

Salary slightly low

Was this review helpful?

Jobs at ABL 1Touch

Assistant Bodyshop Manager

Walsall

14 days ago

Car Valeter & Quality Controller

Car Valeter & Quality Controller

Crayford

1 day ago

Enjoyable place to work with a great work/life balance

Central Engineer (Current Employee) - Warrington - 24 March 2023

Flexible working hours, Senior members of management are all helpful and supportive, provided with a work laptop and mobile phone, Remote working, everyone within each department have a great team culture and aim to be the best.

Pros

Flexible working hours, Remote working

Cons

none

Was this review helpful?

Workplace with a great work-life balance and supportive management

Engineering Manager- Technical Team (Current Employee) - Head office - 21 March 2023

Great company to work for, with numerous opportunities to advance your career, with supportive management, amazing culture and good work and life balance.

Pros

Flexibility

Was this review helpful?

Enjoyable place to work , flexible working from home and office

Sales Manager (Current Employee) - Portsmouth/ Reigate - 21 March 2023

Great company to work for , flexible working from office and home .Great to work with a company that is growing in difficult times . friendly team members who all work well together

Pros

flexible working

Cons

none

Was this review helpful?

Do not work here

Technician (Former Employee) - Rayleigh, Essex - 30 January 2023

If you want to be happy in life do not work here. All staff are unhappy, underpaid and overworked. Management have no understanding or regard for people’s personal lives, time or needs. Nevermind they way the speak to you.I would much rather be unemployed and homeless, than work here.

Pros

Nothing

Cons

Literally everything

Was this review helpful?

Vehicle damage assessor

Vehicle Damage Assessor (Current Employee) - Reigate office / home - 7 March 2022

Nice and friendly environment and lovely office , good equipment laptop , phone etc Your left alone to get on with your job. Perfect work life balance I would recommend ABL as a good company to work for

Pros

Work life balance

Was this review helpful?

Great Company

Customer Service Advisor (Current Employee) - Warrington - 7 March 2022

Good rapport between staff. Good work life balance. The MD makes you cups of tea and asks every day how you are all doing. Never a dull moment. Advancement.

Pros

Free lunches from management. Rewards. Advancement

Was this review helpful?

Productive fun work place

Senior Agent (Current Employee) - Warrington, Cheshire - 7 March 2022

ABL1 Touch is a great place to be. The staff are friendly and management are always on hand to help. The owner of the company even makes cups of tea for you, can’t beat it

Was this review helpful?

Excellent work place, if you are not shy at working hard.

Project Manager (Current Employee) - Redhill, Surrey - 7 March 2022

Been with the company 7 years have personaly seen huge changes including new owners. The culture is vastly different to other accident repair companies out there, got even better when the take over happened. Lots of progression available personally and for the business.

Was this review helpful?

It’s all about numbers

Paint Sprayer (Current Employee) - West Sussex - 9 February 2022

Your day starts with a morning meeting for all staff and your told the numbers for the day and then you are checked on regularly to make sure numbers are being hit you cannot take holiday if another staff member is off also if you have time off for any reason your wages are docked bouns is rarely achieved time keeping is very strict even without a clocking in system so If your thinking about it ..please don’t They tell you whatever it takes to get you in the door and we reckon ABL stands for all bloody lies

Pros

Lots of emails

Cons

To many to list

Was this review helpful?

Official response from ABL 1Touch

4 March 2022

Thank you for your review, we take all comments seriously and welcome any feedback in areas where we could improve. Employee feedback particularly is really important to us as if we aren't made aware of issues we can't help to eradicate them. We can see that you are a current employee, and concerned about your comments as we pride ourselves on employee happiness and wellbeing. We would be vey happy discuss your review, please contact Steph (Head of HR) as we would appreciate the opportunity to discuss your concerns. scrudgington@abl1touch.com

Excellent culture fast pace, never let you down.

Production Operative (Current Employee) - Littlehampton, West Sussex - 26 January 2022

Fast pace, however very enjoyable. Very straight forward incentive that doesn't change and is achievable if all work as a team. Everyone I have spoken to that is central based have been friendly and helpful.

Pros

Pay, People, Hr

Cons

Working Saturdays

Was this review helpful?

Awfully run company

Staff (Former Employee) - Uk - 5 January 2022

Avoid, full of promises that arnt delivered, don't expect to be able to book any holiday as there is never cover staff, high staff turnaround speaks for itself, poor management support. Standard of work is the worse I've seen in all my years in the motor trade, all because workshop staff are pushed too hard to hit numbers! Its quantity over quality with this company. The blame game here is laughable. Avoid Avoid Avoid

Pros

None

Cons

A lot

Was this review helpful?

Official response from ABL 1Touch

4 March 2022

Thank you for your review, we take all comments seriously and welcome any feedback in areas where we could improve. As a business we pride ourselves on producing excellent quality work, and ensuring all employees have sufficient support therefore we are deeply concerned by your comments. Although you are a former employee, we would welcome to have a conversation to discuss these concerns. Please contact Steph (Head of HR) as we would appreciate the opportunity to discuss your concerns. scrudgington@abl1touch.com 07387 261 755