Acumen Care Services
4.4 out of 5 stars.
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Acumen Care Services Pay & benefits reviews

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Good place to work

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As an agency, Acumen do well. One of the few that let you accrue annual leave and are very supportive of staff. I feel able to contact my manager anytime to discuss any issues. Can work in a variety of setting or stay in one place and get to know the clients better.

Pros

Annual leave, decent hourly rate, pick your shifts
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Dont waste your time

When i first started at acumen everything was fine - management seemed helpful and i was expecting the salary of 9.51 - as advertised. they dont pay you the full wage they keep some as holiday pay weather you like it or not, theyll tell you its the law but its a lie as i work for another agency now and they give you the option of having it or saving it as holiday pay. i took on a second job with acumen for extra money but it was more stress than what it was worth. being told i cant have anymore shifts until i complete a supervision with them. i have a full time job and finding time to attend a supervision with for a job i only took on for extra cash - something they was aware of - didnt make sense to me. as time went on management helpfulness faded - rapidly, they are rude, really unhelpful and unorganized. 7 months into working for them they were requesting a copy of my DBS, CV and other documents all of which they had off me at the beginning. Countless times i told them my 1st job is my priority and not acumen - this was continuously ignored. when i handed my notice in - due to stress of having them as a second employer !! they told me i would receive my holiday pay and P45. this didn't happen and i had to email them on several occasions to get both, and in the end i had to make a threat to put negative post on social media to get them. once i sent the email about making a negative post the money was in my bank later that afternoon... funny that ?? Finally i have recently been offered a promotion and needed the certificates i had worked and achieved for with - 

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Overall rating

4.4

Based on 9 reviews
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Ratings by category

4.4Work/Life Balance
4.0Salary/Benefits
4.1Job security/advancement
4.4Management
4.3Culture

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