15% Above national average
Salary estimated from 118 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: 21 May 2021
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Reviews about Pay & benefits for Support Worker at Acumen Care Services
Good place to work
As an agency, Acumen do well. One of the few that let you accrue annual leave and are very supportive of staff. I feel able to contact my manager anytime to discuss any issues. Can work in a variety of setting or stay in one place and get to know the clients better.
Annual leave, decent hourly rate, pick your shifts
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Dont waste your time
When i first started at acumen everything was fine - management seemed helpful and i was expecting the salary of 9.51 - as advertised. they dont pay you the full wage they keep some as holiday pay weather you like it or not, theyll tell you its the law but its a lie as i work for another agency now and they give you the option of having it or saving it as holiday pay. i took on a second job with acumen for extra money but it was more stress than what it was worth. being told i cant have anymore shifts until i complete a supervision with them. i have a full time job and finding time to attend a supervision with for a job i only took on for extra cash - something they was aware of - didnt make sense to me. as time went on management helpfulness faded - rapidly, they are rude, really unhelpful and unorganized. 7 months into working for them they were requesting a copy of my DBS, CV and other documents all of which they had off me at the beginning. Countless times i told them my 1st job is my priority and not acumen - this was continuously ignored. when i handed my notice in - due to stress of having them as a second employer !! they told me i would receive my holiday pay and P45. this didn't happen and i had to email them on several occasions to get both, and in the end i had to make a threat to put negative post on social media to get them. once i sent the email about making a negative post the money was in my bank later that afternoon... funny that ?? Finally i have recently been offered a promotion and needed the certificates i had worked and achieved for with - more...
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