Adecco Employee Reviews in Glasgow

Good job security, management and co-workers. Good training Formal dress code Very fast paced environment, dealing with a range of different enquiries and customers. Underpaid for the type of work.

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productive and fun work place

Warehouse Operative (Former Employee) - Glasgow, Glasgow - 17 November 2022

the pay was great. every single week.opportunities to stay off. opportunites to make more money. health benefits. great staff! the work place was very well put together

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Insights into Adecco

Based on 216 survey responses

What people like

Fair pay for job
Clear sense of purpose
Ability to meet personal goals

Areas for improvement

Sense of belonging

Extremely proactive managers

Telephone Operator (Former Employee) - Glasgow - 20 July 2022

The managersseemed not to a sense of comradeship. Instead they presented impossible targets in performance that only a small percentage achieved. You were forced to harrang clients or to condescend to customer priority.

Pros

None to speak of.

Cons

Managers indiffere ce to the tasks set for staff.

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Bunch of useless sheep

Warehouse Worker (Former Employee) - Glasgow - 14 February 2021

Not one of the management know what hard work is and they seem to change a few rules everyday. They don't pay you in time. They don't pay you when you have to self isolate and they don't give you holidays that you ate entitled to.

Pros

Nothing

Cons

Management

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Agency role, not secure in national crisis

Driver/Storeman (Former Employee) - Glasgow City Centre, Glasgow - 28 March 2020

This was a mixed role; I could spend a day, or part of, working on my own organising store rooms which was physically demanding and I could spend the rest of the day delivering parts/consumables through the whole Glasgow area and/or supporting colleagues on site visits. I'd occasionally get the opportunity to collect/deliver packages from other areas such as Perth, Dundee or Scottish Borders. I'd agreed to help the Projects team with installing printers for Glasgow Life and this became my full time role when the Driver/Storeman contract was ended in Dec 2019 for cost cutting reasons. Since then I've continued to work on Glasgow Life machines and deployed printers for GCC's education services but this role was brought to and end on 31/03/20, citing the covid 19 outbreak as being the main factor.

Pros

Mon-Fri, 4pm finish, lots of downtime

Cons

Lack of stucture, organisation, communication

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as advertised

Call Centre Agent (Former Employee) - Glasgow City Centre, Glasgow - 18 November 2019

was advertised correctly and was a great place to work, was a temporary position but definitely hard but fair work. doing time-sheets or forgetting to do them was put onto the employee.

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Productive environment

Administrator (Former Employee) - Glasgow, Glasgow - 22 July 2019

It was completely different to previous jobs that I had done and increased my knowledge in relation to government bonds. It also helped develop my skill for attention to detail.

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Excellent employer

Recruitment Manager (Current Employee) - Glasgow UK - 31 March 2019

Offers a challenging yet rewarding working environment, excellent training and career progression opportunities. I highly recommend Adecco as an employer.

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No job security

Office Assistant (Former Employee) - Glasgow, Glasgow - 24 February 2019

I was an agency worker with Adecco on a zero hour contract. They don't offer job security or career advancement as they were constantly hiring and firing people where I worked. Some older staffe had worked there for years as agency workers, but were never offered a full time contract. They also force agency workers to break strikes and work when other staff on contracts are striking.

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Administrator (Temp)

Administrator (Former Employee) - Glasgow - 15 August 2018

I was grateful for the work, but I had not life, as the job was too far away from my home and I had to get up at 0400 hrs to get buses to Glasgow. I did a good job for them, but they haven't offered any other work since.

Pros

I was getting paid.

Cons

I had no life and was sooo tired, I was glad when this temp job finished.

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Jobs at Adecco

in Glasgow

See more jobs

Customer Service Representative

Glasgow

4 days ago

Field Service Engineer

Assistant Management Accountant

Kilmarnock

4 days ago

Customer Services Professional

Glasgow

3 days ago

absolute rubbish

Customer Service Representative (Former Employee) - Glasgow, Glasgow - 20 June 2018

Adecco the agency where fine, working for the atos/nsi contract was shockingly bad. morale is non existent and absolute rubbish, no thanks for your hard work. never again.

Pros

none

Cons

all of the job

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Always Been Treated Well By Them

Remote Network Analyst and Customer care (Former Employee) - Glasgow - 8 November 2016

I haven't really got a bad word to say about Adecco. They've always been professional and efficient and placed me in some good positions. The staff treat you with respect and if there's a problem or you have a question they have always got back to me.

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Fun place with helpfull contacts within the agency

Temporary Administration Assistant (Former Employee) - Glasgow City - 17 October 2016

I was always cared and looked after within my role. Hardest part was worrying about personal belongings as there had been theft of food and bags. Most enjoyable part was having good managers and team leaders. I learned how to manage my time effectively

Pros

overtime

Cons

theft within the call centre

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Always Provided daily challenges

New Products Mgr and Customer Fullfillment Rep (Former Employee) - Greenock and Glasgow - 29 August 2016

Work involved daily Updating the status of Customer Orders and providing the Customers and Sales Teams this information to allow them to track the progress of their orders I learned about all the different teams and business partner processes required to get an order from it's initial request through to the delivery at the customers address wherever in the world that was My coworkers ranged from people in the same building as me through manufacturing in China, and Logistics in Bratislava with Distribution centres in Rotterdam and sales teams/Customers in Central and South Africa . I worked with a small team of colleagues onsite and a more extended team across several continents to identify problems and correct them as early as possible. I provided solutions to any customer enquiries for any aspect of their order. The hardest part of the job was managing material shortages which delayed orders The most satisfying part of the job was getting the thanks of the customer after helping them with their quetsions/problems.

Pros

Great office environment and the people

Cons

Very small teams to cover large geographies impacted by holidays and absences

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Adecco

Mail Opening & Cleansing (Former Employee) - Glasgow - 11 May 2016

early finish on a Friday, semi competent management depending on who the manager is. salary could be higher for an agency job but never sure whether you're keeping your job.. great starter and easy money + decent experience in financial industry i.e. premium bonds, equitable life, ISA.

Pros

16:30 finish friday, weekly pay

Cons

low salary, no job security

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Review

Customer Service Representative NS&I (Current Employee) - Glasgow - 8 June 2015

A typical day at work would begin by checking emails and compliance notices to ensure I was up to date with any changes for my previous shift. Depending on which work stream I was appointed to I would then answer inbound calls from NS&I customers wishing to buy products, arrange repayments, change their details or any other general enquiries. Using multiple systems to support these calls, and all of my training on DPA and MLA to ensure customers were properly authenticated and all calls were dealt with in a fully complaint and helpful manner. Quality is a key part of the service and therefore I would use the quality management tool, to gather real time feedback on my calls from customers. I would also spent time with my Team Leader to review the feedback and discuss my performance. The most enjoyable part of my job is being able to help customers complete their transactions quickly and efficiently.

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.......

Clerical Assistant/Data Entry (Former Employee) - Glasgow, SCT - 12 May 2015

I found in all my years working with Adecco a very pleasant experience as it gave me a taste of work .... During my stint with Adecco I learned several skills such as Data Entry, General Admin work, Filing, Dealing with customers ..... Sometimes you would have to deal with things such as answering phones even though it wasn't in my job description......

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Professional company

agency worker (Former Employee) - Glasgow, SCT - 2 March 2015

I only worked for adecco for a year as a temporary stop gap when I had left a previous employer I found them to be professional but as they are a recruitment agency I did not many interactions with them. The lady who was in charge of the site for adecco was very polite and helpful. The downside to this work would be that the employer I worked for was not taking on staff on permanent contracts although this was made clear to me prior to taking the post

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enjoyable work place

Administration Assistant (Current Employee) - Glasgow - 19 February 2015

good working environment and friendly staff, learned new skills and worked with new software and programs. busy environment dealing with customers over the phone, data entry and processing.

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Friendly office environment

Process Administrator (Former Employee) - Glasgow - 12 August 2014

This position was an enjoyable work experience and only finished due to temporary contract finishing.

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Good workplace

Administration Officer (Current Employee) - Glasgow - 2 October 2013

fast paced enjoyable work place and good environment. the training guidelines lack but the work is easy enough to pick up and learn, the team leaders are thorough with their work and are there at every corner with every time the work change they help us adapt to it.