Adecco Job security & advancement reviews

A regular customer service role. Good manager and colleagues. Contracts 3 mobths to 9 months sometimes. Contracts may end quite suddenly depending on the campaign

Was this review helpful?

Official response from Adecco

1 December 2023

Thank you so much for the review! We appreciate all feedback and will ensure that this is passed onto the relevant teams to help improve our service to other job seekers in the future. We would like to wish you good luck!

Useful and variety.

Temporary roles (agency) (Former Employee) - Chesterfield - 1 December 2023

What is the best part of working at the company?I used Adecco as a recruitment agency and got several temporary roles across 18 months after being made redundant. Although non of the jobs were long term or permanent I gained valuable experience and it helped me return to the jobs market. The staff were helpful and honest.What is the most stressful part about working at the company?The roles were only temporary/short term.What is the work environment and culture like at the company?Good communication and the colleagues were nice.What is a typical day like for you at the company?I had to fill in a time sheet and it was admin/IT roles meaning I was working 9 - 5.

Was this review helpful?

Official response from Adecco

5 December 2023

Thanks for the great review you took the time to write for us! It's great to hear how we supported you throughout your roles with us. We value all feedback and appreciate you sharing that for other candidates to see as it helps us with the quality of service we offer to others. We would like to wish you all the best for the future

Insights into Adecco

Based on 228 survey responses

What people like

Fair pay for job
Clear sense of purpose
Ability to meet personal goals

Areas for improvement

Sense of belonging

Great Company

Customer Service Representative (CSR) (Current Employee) - Northern Ireland - 15 November 2023

Got back to me within a days after apply for CSR role. Quick 10min interview on the phone and was given a start date there and then. Contracted to work for Serco, so don't recieve much correspondence from Adecco but their care team are really friendly

Pros

Fast response + care team

Cons

N/a

Was this review helpful?

Official response from Adecco

1 December 2023

Thanks for taking the time to leave us a review. We are dedicated to ensuring that all our associates are satisfied and are very delighted to hear of your positive experience with us. We appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. All the best in your current role!

Online detached convenient dystopia. Faceless processing. Better than being unemployed.

Administrative Investigative Support Officer (Former Employee) - Dorset Police - 31 October 2023

What is the best part of working at the company?They’re helpful once you learn the routine of logging in your hours.They are nice to you as you slowly realise that they are getting some of your pay and that you can be let go on the day without HR or grievance rights. You are there at a job to not be a part of the company whilst getting less pay.What is the most stressful part about working at the company?You don’t belong there and you don’t get the right pay. As agency you are an extra supplicant until you are not needed. You are earning enough to pay rent and buy food for the week. You are wasting your life or year if you wish to progress. Perhaps get your foot in the company you are sent to and apply for a job internally. Quit after 8 months if you get no further.What is the work environment and culture like at the company?There is no culture as it’s an email lifestyle and occasional pleasant phone call.What is a typical day like for you at the company?I would go to Dorset Police and then email the Adecco website with my hours. The police have less accountants to hire and less HR to employ.

Was this review helpful?

Official response from Adecco

9 November 2023

Thank you for taking the time to complete a review. We are sorry to hear that you are unhappy with the experience you had with the company. We appreciate you sharing the feedback and will ensure that this is passed onto the relevant teams to help improve our service to everyone in the future.If you would like to discuss further, please can we ask that you reach out to our General Enquiries team, either via e-mail quoting INDEEDREVIEW in the subject or through our dedicated helpline via the Contact Us page below:https://www.adecco.co.uk/contact-usWe’ve noted down your details, so once we receive your contact, a member of our team will be happy to investigate this further for youKind Regards

Great job, great business

Recruitment Consultant (Current Employee) - Manchester, Greater Manchester - 6 October 2023

Love working for Adecco, not a typical agency. Great work life balance and competitive pay.Training opportunities are vast and being a global business it is easy to pick up new skill sets

Was this review helpful?

Official response from Adecco

9 October 2023

We really appreciate you taking the time to share your review with us. It’s great to hear about the 5 Star experience and service we have provided so far! We wish you all the best in your current role.

Rate your recent company

Share your experience to help others

Great place to work.

Sortation Associate (Current Employee) - Belfast, County Antrim - 5 October 2023

I was a bit afraid that the employer would be not so good but it was actually OK. I started in Oct 2023 and things are actually going OK. Only problem is maybe it shoyld be shorter shift's.then also I don't think that it will be for that Long.The nights are the best shift ad you get paid more.

Was this review helpful?

Official response from Adecco

20 October 2023

Great Agency Loved every bit of it

Project Assistant (Former Employee) - Eastbourne, East Sussex - 3 October 2023

They are extremely helpful and professional and any one looking to work through an agency should definitely work with them. Every time i had any issue they solved it quickly and never made excuses.

Was this review helpful?

Official response from Adecco

11 October 2023

Thanks for the review you took the time to write for us! It's great to hear that you had a positive experience working with Adecco and we trust that others who are looking for a reliable and personable agency will appreciate your feedback.

Very fun and helpfull

Receptionist (Former Employee) - London, Greater London - 28 September 2023

They are very hands on and are very understanding. The onboarding process is very easy and it is very organised. Everyone who worked there is so nice and I’ve loved working with them

Was this review helpful?

Official response from Adecco

9 October 2023

Thanks for taking the time to leave us a review. We are dedicated to ensuring that all our associates are satisfied at work and are very delighted to hear of your positive experience with us. We appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We wish you all the best for the future!

Repetitive work but flexible

Customer Service Advisor (Former Employee) - Manchester, Greater Manchester - 28 September 2023

Opportunity to work from home. Started working in an office but transitioned to home working. Easy interview. Good place to develop your customer service skills.

Was this review helpful?

Official response from Adecco

23 October 2023

We appreciate you taking the time to share your review with us. It’s great to hear about the experience and service we provided, thank you so much for the recommendation!

Good for work experience

Customer Service Advisor (Current Employee) - Remote - 23 September 2023

Working with Addecco saved me, as not many others were willing to take in somebody with little to no experience. Had consistent back to back jobs with them, though I know this won't be consistent, and it's definitely not a reliable form of income. But it's great for getting some work experience under your belt, while not necessarily being something I see myself doing long term.

Was this review helpful?

Official response from Adecco

9 October 2023

Thanks for the great review you took the time to write for us! It's great to hear how we assisted and supported you throughout the whole process and that we have been there for you every step of the way. We really value all feedback and appreciate you sharing that for other candidates to see as it helps us with the quality of service we offer to othersWe would like to wish you all the best in your current role

Jobs at Adecco

Complaints Investigator

East London

30+ days ago

Customer Service Expert

helpful and responsive

Customer Service Advisor (Current Employee) - Remote - 20 September 2023

Adecco are usually helpful and responsive with all queries and there is never any pay disputes but progression doesn't exist, you will bound between assignments.

Was this review helpful?

Official response from Adecco

9 October 2023

It's great to hear that you've had a positive experience working with Adecco and how supportive you found our services to be. Thank you for taking the time to share and we trust that others who are looking for a reliable and personable agency will appreciate your feedback.

Good company

Candidate Consultant (Current Employee) - Warrington, Cheshire - 10 August 2023

Good culture, lots of opportunity to progress and develop.Helping make an impact for the community by helping local candidates find a new job opportunity

Was this review helpful?

Official response from Adecco

30 August 2023

Thank you so much for taking the time to leave us a review. We appreciate you sharing yor feedback for other candidates to see and will ensure that this is passed onto the relevant teams to help improve our service to other job seekers in the future. We wish you the best of luck in your current role!

Avoid at all costs!

Customer Service Assistant (Former Employee) - South Western Railway - 8 August 2023

Signed up to them as the agency I previously worked for lost the contract at my location to them.We were promised the same hourly rate and that didn't happen with a loss of £2 per hour. We were expected to travel to locations that were unachievable within minimum rest requirements or without a hotel at short notice on minimum wage. You can't claim it back.Breaks were 20 minutes including the time you took to walk to rest area, thankfully the management at the locations tended to let you take longer breaks in line with their companies rules.Training was provided by other agency staff, so it's easy to trained completely wrong.This is just what I saw.

Pros

None

Cons

The company

Was this review helpful?

Official response from Adecco

30 August 2023

Thank you so much for taking the time to complete a review. We are sorry to hear that you are unhappy with the experience you had with the company. We appreciate all feedback and ensure that this is passed onto the relevant teams to help improve our service to everyone in the future.We would like to further investigate the matters you've raised within your review and help where we can. Please can we ask that you reach out to our General Enquiries team, either via e-mail quoting INDEEDREVIEW in the subject or through our dedicated helpline via the Contact Us page below:https://www.adecco.co.uk/contact-usWe’ve noted down your details, so once we receive your contact, a member of our team will be happy to investigate this further for you.

productive and fun at working

Warehouse Operative (Former Employee) - UK - 7 August 2023

What is the best part of working at the company?Employee centric organization What is the most stressful part about working at the company?since worked with ADECCO i have never faced any stress full work and treatment from this organizationWhat is the work environment and culture like at the company?ADDECO is very friendly and sportiveWhat is a typical day like for you at the company?Typical days like 4days on a rota based job

Was this review helpful?

Official response from Adecco

30 August 2023

Thank you so much for the great review you took the time to write for us! We believe that a friendly and inclusive culture encourages teamwork and a more enjoyable work experience, and we appreciate you sharing that for other candidates to see. We would like to wish you all the best for the future!

A huge letdown

Temporary Worker (Former Employee) - North West - 12 July 2023

Had teams interview for a temp ongoing role which seemed to be suitable for my skills and experience. However I was very misled on the role and training; had only 1.5 days of training then expected to manage on my own, no on site manager to support, other counterparts were based down south & systems were far to complex for a role that was supposed to be as I was told 'straightforward', was told I would have IT equipment eg laptop but there was a delay and had to sit there for 2 hours after the lady who trained me left to travel back to her office to which I was told oh just potter about I decided that I was only there to do a job no one else wanted and to clean up the s**tshow they left behind. I ended up having a meltdown and told the agency I would not be returning.

Pros

Location, part time hours and good kitchen facilities

Cons

Lack of support, thrown in at the deep end, unfair to leave a temp on their own

Was this review helpful?

Official response from Adecco

18 July 2023

Thanks for taking the time to complete a review and we're sorry to hear that your experience wasn't quite right. We value your feedback so we can improve our service to other candidates in the future.If you would like to discuss further, please can we ask that you reach out to our General Enquiries team, either via e-mail quoting INDEEDREVIEW in the subject or through our dedicated helpline via the Contact Us page below:https://www.adecco.co.uk/contact-usWe’ve noted down your details, so once we receive your contact, a member of our team will be happy to investigate this for youKind Regards

No issues

Warehouse Operative (Former Employee) - Rugeley, Staffordshire - 11 July 2023

Worked for Adecco at an Amazon Warehouse in Rugeley. Speaking solely on the Agency side of things, I never had any issues with being paid and the interview period was fairly prompt.

Was this review helpful?

Official response from Adecco

17 July 2023

Thank you so much for leaving us a review. We are dedicated to ensuring that all our associates are satisfied at work, and we're pleased to hear of your positive experience with us and sharing that for other candidates to see. We wish you the best of luck in your future endeavours

Customer service advisor

Customer Service Advisor (Former Employee) - Durham - 11 July 2023

Standard customer service advisor role - adecco did what they’re supposed to do - place us into job roles. Job was fairly standard, paid weekly and was made permanent at the end of the 12 weeks

Was this review helpful?

Official response from Adecco

17 July 2023

We really appreciate you taking the time to share your review with us. It’s great to hear about the experience and service we provided! We look forward to working with you again in the future.

Fired for their fault.

Customer Serivce Representative (Former Employee) - Belfast, Northern Ireland - 10 July 2023

Started working with adecco and they recently fired around 30 of us on the spot. The reasoning being “call volumes had decreased.” For a company that projects their friendliness and flexibility it certainly wasn’t what I was expecting. We all have lives that we need to pay for desperately at the moment and for them to throw their workers out the window without any explanation other than “less calls” is infuriating. They’d given us three days work before letting us go. They said they would give us “opportunities” if any jobs with them arisen that we could have but I think we all know that is bull. I wouldn’t work for a company like this if you don’t want to be let go out of the blue and busting your buttoff for the place in the job

Pros

None.

Cons

Everything

Was this review helpful?

Official response from Adecco

17 July 2023

Thank you for taking the time to complete a review. We are sorry to hear about your poor experience whist working with us. We value all feedback so please be assured that having reviewed your comment, we will be taking this onboard with the relevant team/colleagues as we aim to improve our service to everyone in future.We understand the importance of a reliable service and we are disappointed when we hear that things haven’t gone quite right for candidates. If you would like to discuss further, please contact us at your earliest convenience and we will be happy to look into this for you.https://www.adecco.co.uk/contact-usKind Regards

Productive and fun environment at times

Covid Officer (Former Employee) - Hounslow, Greater London - 30 June 2023

What is the best part of working at the company?Good company to work for, I never had any problems with them, Great employer to employee communication. Paid on time, and they listen. What is the most stressful part about working at the company?No stress.... because this is an agency you are able to state when and where you would like to work. Jobs are always available. What is the work environment and culture like at the company?With agency work you may work with different people at times, on the whole I worked with some lovely people from all different backgrounds. What is a typical day like for you at the company?No day is the same as you may be in different locations or you may be in one location for days or weeks, depending on the contact the company has.

Was this review helpful?

Official response from Adecco

17 July 2023

Thank you so much for taking the time to leave us a review. We appreciate you sharing your feedback for other candidates to see and will ensure that this is passed onto the relevant teams to help improve our service to other job seekers in the future. We wish you the best of luck in your current role!

Good management

Analyst (Current Employee) - Dundee, Dundee City - 27 June 2023

The Agency tries to manage employees well by responding to queries and making sure people are happy. Most opportunities are on a temporary basis but could be extended.

Was this review helpful?

Official response from Adecco

30 June 2023

Thanks for taking the time to complete a review and share your experience whilst working with us. We value all feedback and please be assured that we will be taking this on board with the relevant teams as we aim to improve our service to everyone in the future. All the best in your current role!

Nice

Retail Assistant (Current Employee) - London, Greater London - 23 June 2023

Addeco is a reputable staffing and recruitment agency that I have had the opportunity to work with. Overall, my experience with Addeco has been positive and I would recommend them to both job seekers and employers.One of the standout aspects of working with Addeco is their extensive network and access to a wide range of job opportunities. They have a strong presence in various industries, which allows them to connect candidates with relevant positions that match their skills and experience. Their team is knowledgeable and professional, providing guidance and support throughout the recruitment process.Addeco also demonstrates a commitment to understanding the needs of both job seekers and employers. They take the time to assess candidates' qualifications and career goals, ensuring a good fit for both parties. For employers, Addeco offers tailored staffing solutions and delivers candidates who meet their specific requirements.Another advantage of working with Addeco is their efficient and streamlined processes. From initial contact to placement, they prioritize open communication and responsiveness. Their online platform is user-friendly and facilitates easy access to job postings, application tracking, and updates on the recruitment progress.In terms of improvement areas, there have been instances where communication could have been more proactive, particularly during the follow-up stages. Additionally, while Addeco's reach is extensive, it may be beneficial for them to further expand their industry coverage to cater to a wider range of job seekers and employers.Overall, -

Was this review helpful?